Jack's Chicken Palace

Name: Jack's Chicken Palace
Address: 1107 University Ave, Dubuque, Iowa, 52001, US
Telephone: (563) 588-2003
Price range: $
Rating: 4.3

$ • Chicken Shop, American

Hours:
1107 University Ave, Dubuque
(563) 588-2003

Menu Order Online

About Jack's Chicken Palace

Jack's Chicken Palace is a hidden gem in Dubuque that has been around for decades, offering the best fried chicken, fries, and onion rings. The food is simple but delicious, with fresh and crispy chicken that is well-balanced in flavor. The crinkle fries are plain but tasty, and you can add your own seasonings. The restaurant is carry-out only, with quick service and friendly staff. Despite the lack of condiments provided, the quality of the food makes up for it. The large brown paper bags are filled with mouth-watering chicken that will have you coming back for more. Prices are reasonable, and the cashier is nice and helpful. Recently, customers have enjoyed the chicken, fries, and onion rings, though some note that the macaroni salad and coleslaw recipes have changed and are now too dry. The coleslaw used to be the best in town. Some diners have experienced longer wait times, especially when their orders are cooked in the fish fryer or involve extra items like onion rings and rolls, which can lead to delays and mistakes. One customer shared that their order was mixed up, but the staff kindly gave a refund and re-cooked the meal at no extra charge, which was appreciated. Overall, Jack's Chicken Palace remains a popular spot for those craving fried chicken, though recent visits have seen some service and recipe issues. Despite these, the quality of the food and friendly staff keep many loyal customers coming back.