I ordered a mcchicken and ended up with food poisoning.
Atmosphere: 3
Food: 1
Service: 5
Patrick Rehkemper
Placed a online order for a Big Mac meal and when I got home found they gave me the wrong order. When I contacted the store they wanted me to bring back the nuggets that they gave me instead. It is ridiculous that they messed up and it's on me to bring back the wrong food instead of giving me a refund for their mess up. Its my fuel and time for their mess up. Don't come to this location without checking EVERYTHING prior to leaving.
Atmosphere: 1
Food: 1
Service: 1
Sonny
Nice place
Atmosphere: 5
Food: 5
Service: 5
fanny sierra
This McDonald's has the worst customer service. If they don't speak English or Spanish, they shouldn't be working at the front counter. By the way, they treat customers very badly.
Service: 1
paula hilby
Everything sucked everything was cold my burgers where not properly wrapped fries where soggy and cold missing items and McDonalds refuses to do anything about it don't order or eat here.
Food: 1
Gavin M
This McDonald’s stays open until 2am some nights but stops taking online orders at 12, makes zero sense.
Atmosphere: 1
Food: 1
Service: 1
Dallen Harmon
This morning, my pregnant wife has a craving for specifically a caramel hot chocolate from McDonald’s. Went in, ordered at the register (not self service), and waited. Got the drink, and went home only to realize that it was a caramel mocha. Since she’s pregnant, she can’t have caffeine (on top of us not drinking coffee) So I went back to get it replaced. Had to explain to the employee AND the manager that I didn’t want a mocha, but a hot chocolate. No coffee. With caramel syrup. After a while they gave me a hot chocolate (minus the caramel). Asked for the caramel syrup, and after more back and forth they said they said they were out of caramel syrup. Didn’t really believe them.. but whatever. I didn’t want to make a scene.
When I got back home my wife called and asked if they had caramel syrup, person said yes. She asked why didn’t they give me it and then they hung up on her. She called again, got a different person who spoke English, understood exactly what we wanted and said to come back sometime later, my name was written down and to get it. Cool. Glad we got progress.
Few hours later I drove back (with preggo wife, who’s just been wanting this stupid caramel hot chocolate) to get it. Person don’t understand what we were talking about. Our name was not written down, at least where he checked. After minutes of explaining with multilple people, We FINALLY got a CARAMEL HOT CHOCOLATE. Come on guys. It took me coming 3 times and talking to 9+ employees. It’s not that hard!!!! Most incompetent Mcd I’ve seen full stop
Atmosphere: 1
Food: 1
Service: 1
Ahavuel Abbayah
Very welcoming employees they literally were at the counter after handing food out the window as soon as I walked in like on it. This is the second time I've been in this one passing through and it's always clean.
Atmosphere: 5
Food: 5
Service: 5
Michael Wilson (Drsmiley72)
I mean it's a McDonald's, there's. Not much to say. Food is... Food. I will say, since the nice group that took it over a few years ago they've almost always gotten my order right. Before the took over my orders were wrong probably 2 out of 3 times.
YALL DONT GO TO THIS MCDONALD!! Earlier I went to order my child something and mid way of me ordering the person that was taking my order yelled at me through the screen saying “WHATTT ELSE?” And I told them what else it was that I needed to order and b4 I could even say my last order she said “second window” bt I wasn’t even done talking!🙄i went up to the second window like I was told to do and there was two females standing and one of them opened the window and I asked her “WHO WAS TAKING MY ORDER?” Than the female staff told me my total but I wasn’t even asking about it! I asked again “who took my order back there” and the staff said “I DONT KNOW” and I straight up said “why did yall just scream at me back there” and she(staff) didn’t say anything than I told them again “YALL WANTED TO WORK HERE HAVE SOME PATIENCE AND MANNERS BECAUSE YALL CHOSE TO WORK HERE”!!! I hate this McDonald and this wasn’t the first time this had happened to me in this specific McDonald but I was nice enough about it and kept coming here but I swear today was my LAST DAY COMING HERE! I WILL NEVER COME TO THIS MCDONALD AGAIN!!!!!
Atmosphere: 1
Food: 1
Service: 1
Andrew Warf
Forgets food and will argue with you when u have a recipe because they don’t speak English.
Atmosphere: 1
Food: 1
Service: 1
Joann Lynch
Girls laughing taking my order. Using app and not listening or hearing. Typing in wrong order on screen as maybe two taking orders at same time. Happened more than once there. Commend the work ethic, just need to work on customer service.
Food: 4
Service: 2
Tiffiny Clark
Wish they had my hot mocha
Atmosphere: 4
Food: 3
Service: 3
Alaina Hagerty
I used points to get a free 6pc chicken nugget but I was then charged for them. Not only did they charge me for something I used points for I gave them a 10 dollar bill and they only gave me 61 cents back . The 6pc only cost 3.39 when I brought this up to them and asked for some money back they closed the window in my face and wouldn’t open it again. I want my money back….
I ordered a mcchicken and ended up with food poisoning.
Atmosphere: 3
Food: 1
Service: 5
Placed a online order for a Big Mac meal and when I got home found they gave me the wrong order. When I contacted the store they wanted me to bring back the nuggets that they gave me instead. It is ridiculous that they messed up and it's on me to bring back the wrong food instead of giving me a refund for their mess up. Its my fuel and time for their mess up. Don't come to this location without checking EVERYTHING prior to leaving.
Atmosphere: 1
Food: 1
Service: 1
Nice place
Atmosphere: 5
Food: 5
Service: 5
This McDonald's has the worst customer service. If they don't speak English or Spanish, they shouldn't be working at the front counter. By the way, they treat customers very badly.
Service: 1
Everything sucked everything was cold my burgers where not properly wrapped fries where soggy and cold missing items and McDonalds refuses to do anything about it don't order or eat here.
Food: 1
This McDonald’s stays open until 2am some nights but stops taking online orders at 12, makes zero sense.
Atmosphere: 1
Food: 1
Service: 1
This morning, my pregnant wife has a craving for specifically a caramel hot chocolate from McDonald’s.
Went in, ordered at the register (not self service), and waited.
Got the drink, and went home only to realize that it was a caramel mocha.
Since she’s pregnant, she can’t have caffeine (on top of us not drinking coffee)
So I went back to get it replaced. Had to explain to the employee AND the manager that I didn’t want a mocha, but a hot chocolate. No coffee. With caramel syrup. After a while they gave me a hot chocolate (minus the caramel). Asked for the caramel syrup, and after more back and forth they said they said they were out of caramel syrup. Didn’t really believe them.. but whatever. I didn’t want to make a scene.
When I got back home my wife called and asked if they had caramel syrup, person said yes. She asked why didn’t they give me it and then they hung up on her. She called again, got a different person who spoke English, understood exactly what we wanted and said to come back sometime later, my name was written down and to get it.
Cool. Glad we got progress.
Few hours later I drove back (with preggo wife, who’s just been wanting this stupid caramel hot chocolate) to get it. Person don’t understand what we were talking about. Our name was not written down, at least where he checked. After minutes of explaining with multilple people, We FINALLY got a CARAMEL HOT CHOCOLATE. Come on guys. It took me coming 3 times and talking to 9+ employees. It’s not that hard!!!! Most incompetent Mcd I’ve seen full stop
Atmosphere: 1
Food: 1
Service: 1
Very welcoming employees they literally were at the counter after handing food out the window as soon as I walked in like on it. This is the second time I've been in this one passing through and it's always clean.
Atmosphere: 5
Food: 5
Service: 5
I mean it's a McDonald's, there's. Not much to say. Food is... Food.
I will say, since the nice group that took it over a few years ago they've almost always gotten my order right. Before the took over my orders were wrong probably 2 out of 3 times.
Atmosphere: 3
Food: 3
Service: 5
“Machine isn’t working”
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
YALL DONT GO TO THIS MCDONALD!! Earlier I went to order my child something and mid way of me ordering the person that was taking my order yelled at me through the screen saying “WHATTT ELSE?” And I told them what else it was that I needed to order and b4 I could even say my last order she said “second window” bt I wasn’t even done talking!🙄i went up to the second window like I was told to do and there was two females standing and one of them opened the window and I asked her “WHO WAS TAKING MY ORDER?” Than the female staff told me my total but I wasn’t even asking about it! I asked again “who took my order back there” and the staff said “I DONT KNOW” and I straight up said “why did yall just scream at me back there” and she(staff) didn’t say anything than I told them again “YALL WANTED TO WORK HERE HAVE SOME PATIENCE AND MANNERS BECAUSE YALL CHOSE TO WORK HERE”!!! I hate this McDonald and this wasn’t the first time this had happened to me in this specific McDonald but I was nice enough about it and kept coming here but I swear today was my LAST DAY COMING HERE! I WILL NEVER COME TO THIS MCDONALD AGAIN!!!!!
Atmosphere: 1
Food: 1
Service: 1
Forgets food and will argue with you when u have a recipe because they don’t speak English.
Atmosphere: 1
Food: 1
Service: 1
Girls laughing taking my order. Using app and not listening or hearing. Typing in wrong order on screen as maybe two taking orders at same time. Happened more than once there. Commend the work ethic, just need to work on customer service.
Food: 4
Service: 2
Wish they had my hot mocha
Atmosphere: 4
Food: 3
Service: 3
I used points to get a free 6pc chicken nugget but I was then charged for them. Not only did they charge me for something I used points for I gave them a 10 dollar bill and they only gave me 61 cents back . The 6pc only cost 3.39 when I brought this up to them and asked for some money back they closed the window in my face and wouldn’t open it again. I want my money back….
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