Starbucks
2620 Dodge St, Dubuque
(563) 582-4033
Recent Reviews
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Friendly staff
Atmosphere: 5
Food: 5
Service: 5
I visit this Starbucks just about every Friday morning. Everyone is pleasant and helpful, always willing to answer any questions I may have. However, I have to leave a specific "Well Done" and "Thank You" to Trey (sp?). A few weeks ago, he was more than helpful when I experienced a broken straw problem. Ever since then, he remembers me (with a big smile) and even remembers my specific drink. And THAT is great customer service!
Atmosphere: 5
Food: 5
Service: 5
Staff was extremely nice. Store and bathroom were clean. Great SBux.
Atmosphere: 5
Food: 5
Service: 5
Always come to the location on Dodge best service and workers and order is always correct and hot and fresh when we get food thank you for all ya'll do 😁
Atmosphere: 5
Food: 5
Service: 5
Dine in or out , only employees as well as the baristas are very friendly, and dining area is always very clean as well as the rest rooms
Atmosphere: 5
Food: 5
Service: 5
We were here for a nice little family visit and initially our visit was fine but as we were leaving it took a concerning turn. I understand that your employees may hate their jobs and lives but that shouldn't be reflected in how they treat they their customers. As we were leaving my mom was backing up and we were right near the door an employee named MJ was entering at the same and my mom couldn't see behind her. My sister had apologized saying my mom couldn't see her. The employee rolled her eyes, sighed heavily and didn't acknowledge that anyone was even speaking to her. As a GM I watch people very carefully. We will not be back to this location. The staff didn't smile while taking our order and the friendliness you would expect with a restaurant/food industry is just nonexistent. Kindness is free and God is always watching. I've been to multiple Starbucks across the country and this towns level
Is just beyond subpar. God bless.
Service: 1
We went through the drive through on 7/9 at 10:15 am and had 10 items (food and drinks) in our order. The baristas did a fantastic job…never questioned …got it all right the first time hearing it and handed it off with amazing speed…everything was done according to our order. They all deserve a bonus for their stellar customer service! And whoever trained them…job well done!
Food: 5
Service: 5
Love the cheese danish, and of course the coffee
Atmosphere: 5
Food: 5
Service: 5
I came into starbucks for my first time for my kids birthday, with no idea what to get, and a great barista ( i think her name was haley) helped me out figuring out what kind of drinks to get me and my kids! She has awesome vibes and was so kind! I’ll definitely be back!
Atmosphere: 5
Food: 4
Service: 5
This is my favorite place!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had the pink drink, and it was absolutely TERRIBLE. There were MOLDY strawberries in it, and there's supposed to be milk or something like that but it tasted like water??? It was disgusting. I felt like I wanted to throw up at the first sip, and I had to throw it away more than half way. It felt like there was no sugar in it, and there's was too much ice which might have made it more watery. I also got the summer berry lemonade refresher at this Starbucks before, it was so sour, not enough boba pearls, and they needed to add more sugar into it. The two drinks I had from there were just so dissapointing. Especially the pink drink. There was more than one moldy strawberry and it was just so disgusting.
Atmosphere: 4
Food: 1
Service: 4
Why do people still go here??
Atmosphere: 1
Food: 1
Service: 3
friendly staff but never get little ice like i ask for which doesn’t seem like a big deal to most but I do not like ice. I even asked after the first one was made if the other one could have little ice and she said “Well that’s just how they are made because we use a lot of ice when we shake them”
Kid-friendliness: Non caffeine options for kids which is great
Atmosphere: 5
Food: 5
Service: 5
I don't drink coffee but the egg bites are very good.
Atmosphere: 4
Food: 4
Service: 4
Too expensive!
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