Rep asked what lettuce was = 20 minute wait as walk -in customer= toasted bread when specifically requested "meat heated only"
Atmosphere: 3
Food: 1
Service: 1
Norman Vickers
Went to one of my favorite places and had a couple of foot long subs to go ,had a ibmt and a double turkey and one for the road a 6 inch meatball very good
Wheelchair accessibility: Easy to get in and out with wheel chairs
My husband came in today (July 15th 2024). He made it known he was in there and was completely ignored. This is NOT the first time this has happened. We live out off of 61 so this Subway is the one he would prefer to go to but ends up always waiting forever for an employee to help. Today he just walked out because he didn't want to wait 30 min like he has done before. Let's also talk about the employee attitudes. Their attitudes are disgusting and they act as if a customer being there is an inconvenience to them. Our experiences with this Subway haven't been any where near even a 1 star for about 2 years. The ONLY reason I have put a 1 star rating is because a 0 star rating isn't optional. I don't know how this Subway is still open. After reading the other comments it's clear we are not the only ones receiving such poor quality service. We use to frequent this Subway quite a bit but the past 2 years we just can't handle the poor quality we receive EVERY TIME. Someone needs to go in there and retrain all the employees or just fire and rehire till you get it right. We have decided we WILL NOT be returning anytime soon.
Atmosphere: 1
Service: 1
Nichole Elizabeth Helmick
I go into subway to order a wrap. The employee working lays down a piece of flatbread you'd use to make a pizza on. I told her nicely again I wanted a wrap, not flatbread. She informed me that that was their wraps. Very disappointed I was still willing to try. Subway...you have your employees roll everything up into a log. There is no seal to keep it together. All your condiments and fillings fall out of the bottom. You're still charging $11+ for this (meal not included). Highly inappropriate for the food service. Subway definitely lost my business.
Atmosphere: 1
Food: 1
Service: 2
Noah Mintie
Had me vomiting in my hotel room. Cross contamination right in front of my face. Do not come here.
Service needs improvement... Sandwich was made sloppy
Atmosphere: 2
Food: 2
Service: 2
Ian Bates
Ordered Delivery through the subway app from this location at 8:40am this morning and within minutes the order was cancelled, called 3 times with no answer. Just left w $45 hole in my pocket and two hungry
People aren't friendly. They also don't seem knowledgeable in what is on the menu.
Atmosphere: 3
Food: 4
Service: 2
Tina DeJesus
I really don't want to give this any stars at all. Both of the young ladies working on Friday, September 29, 2023 at 6 pm we're extremely RUDE. They have no concept of customer service. The only expression on either face was a scowl as if they were being bothered to do their job. I haven't been to Subway in a very long time but my husband and I decided to treat out daughters tonight. I even said that I haven't been to Subway in a very long time. I ordered a chicken, bacon, ranch which they ended up putting peppercorn ranch on it and I said I wanted regular ranch. The one making the sandwich said "we don't have ranch" and the other one said "we haven't had that in 6-8 months". It should be called a chicken, bacon, peppercorn ranch then. Disgusted with our service, my husband did not leave a tip, which he always does. When the girl at the register noticed there was no tip, she started throwing the sandwiches roughly into the bag. If these 2 were my employees they would have just gotten fired!
Gail Holder
I have always had great service and my subs have a been well made ~the only problem I have had as they do not seem to be trained on how to use the apps ex. by one get one
Atmosphere: 4
Food: 5
Service: 5
Jasmine Chapmond
Every time I order online they don’t read the special instructions who wants cold bacon.
Google user
Everything is usually good. I may have had 1 or 2 bad experiences. But overall, good.
Rep asked what lettuce was = 20 minute wait as walk -in customer= toasted bread when specifically requested "meat heated only"
Atmosphere: 3
Food: 1
Service: 1
Went to one of my favorite places and had a couple of foot long subs to go ,had a ibmt and a double turkey and one for the road a 6 inch meatball very good
Wheelchair accessibility: Easy to get in and out with wheel chairs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Meatball Marinara
Always a standard quality.
Atmosphere: 5
Food: 5
Service: 5
Super nice and friendly people. Well stocked, well lit, extremely clean, colorful interior. Prices have gotten a bit out of hand, though
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Cinnabon Footlong Churro, Grilled Chicken, Lays Baked BBQ, Meatball Marinara, Auntie Anne's Footlong Pretzel, Chocolate Chip Cookie, Subway Club
Old bread. Poorly made sandwich. Overpriced.
Atmosphere: 2
Food: 2
Service: 2
My husband came in today (July 15th 2024). He made it known he was in there and was completely ignored. This is NOT the first time this has happened. We live out off of 61 so this Subway is the one he would prefer to go to but ends up always waiting forever for an employee to help. Today he just walked out because he didn't want to wait 30 min like he has done before. Let's also talk about the employee attitudes. Their attitudes are disgusting and they act as if a customer being there is an inconvenience to them. Our experiences with this Subway haven't been any where near even a 1 star for about 2 years. The ONLY reason I have put a 1 star rating is because a 0 star rating isn't optional. I don't know how this Subway is still open. After reading the other comments it's clear we are not the only ones receiving such poor quality service. We use to frequent this Subway quite a bit but the past 2 years we just can't handle the poor quality we receive EVERY TIME. Someone needs to go in there and retrain all the employees or just fire and rehire till you get it right. We have decided we WILL NOT be returning anytime soon.
Atmosphere: 1
Service: 1
I go into subway to order a wrap. The employee working lays down a piece of flatbread you'd use to make a pizza on. I told her nicely again I wanted a wrap, not flatbread. She informed me that that was their wraps. Very disappointed I was still willing to try. Subway...you have your employees roll everything up into a log. There is no seal to keep it together. All your condiments and fillings fall out of the bottom. You're still charging $11+ for this (meal not included). Highly inappropriate for the food service. Subway definitely lost my business.
Atmosphere: 1
Food: 1
Service: 2
Had me vomiting in my hotel room. Cross contamination right in front of my face. Do not come here.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Auntie Anne's Footlong Pretzel
Service needs improvement... Sandwich was made sloppy
Atmosphere: 2
Food: 2
Service: 2
Ordered Delivery through the subway app from this location at 8:40am this morning and within minutes the order was cancelled, called 3 times with no answer. Just left w $45 hole in my pocket and two hungry
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
People aren't friendly. They also don't seem knowledgeable in what is on the menu.
Atmosphere: 3
Food: 4
Service: 2
I really don't want to give this any stars at all. Both of the young ladies working on Friday, September 29, 2023 at 6 pm we're extremely RUDE. They have no concept of customer service. The only expression on either face was a scowl as if they were being bothered to do their job. I haven't been to Subway in a very long time but my husband and I decided to treat out daughters tonight. I even said that I haven't been to Subway in a very long time. I ordered a chicken, bacon, ranch which they ended up putting peppercorn ranch on it and I said I wanted regular ranch. The one making the sandwich said "we don't have ranch" and the other one said "we haven't had that in 6-8 months". It should be called a chicken, bacon, peppercorn ranch then. Disgusted with our service, my husband did not leave a tip, which he always does. When the girl at the register noticed there was no tip, she started throwing the sandwiches roughly into the bag. If these 2 were my employees they would have just gotten fired!
I have always had great service and my subs have a been well made ~the only problem I have had as they do not seem to be trained on how to use the apps ex. by one get one
Atmosphere: 4
Food: 5
Service: 5
Every time I order online they don’t read the special instructions who wants cold bacon.
Everything is usually good. I may have had 1 or 2 bad experiences. But overall, good.
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