Taco Bell
3300 Hillcrest Rd, Dubuque
(563) 583-8517
Recent Reviews
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Good service, messed up my order
Atmosphere: 4
Food: 4
Service: 3
I just have to say if you know your this busy at night time. You should definitely have you lobby open. I waited a half hour in the drive thru. And 10 minutes at the window
Wouldn't take cash unless they could keep your change!!
Atmosphere: 2
Food: 2
Service: 2
Very rude male on drive Thur told me I don't have your order. Move out of my drive Thur. On 1/26/25 at 1 am. I stop there 3 times a week on my way home from work and will never go to this location ever again. That is the rudest I've ever been talk to in my 50 years of life. Very unprofessional staff. Disrespectful towards customers is unexceptable. Locus location in Dubuque iowa
Service: 1
Nobody at front counter.paid for nacho sause received a quarter cup.they forgot her sour cream and than argued about it when I asked for it.small portions. Sooo not worth the price.will never go back
Atmosphere: 1
Food: 2
Service: 1
Went through drive through. Was asked if we had a mobile order in a flippant tone. I said no. The person then told me it would be a 5min wait. I was 1 of two cars. They should be doing drive through first. Mobile orders are for people who wait to have it delivered. I should be served 1st because I am at the restaurant. I had my 15 moth old in the back. Very bad service. This is not the first time either.
Atmosphere: 1
Food: 1
Service: 1
been to this taco bell three times and all three times i’ve waited in the drive through for 20-30 minutes and then given cold food.
0/10 got food poisoning called for corporate’s number and they said I needed a access code to be connected?
Atmosphere: 1
Food: 1
Service: 1
They really need to hire better management. I walk in on 1/8/25 around 9pm. No one spoke but looked at me and went back to work. After 5 min I ask is anyone able to help me. A woman on a cell phone making food states "yeah someone will be there soon. I ask who's the manager and she replies its her. Key the manager on duty could use some customer service training! I wont be back!
Service: 1
The food is good. I gave a 3 ⭐️ because it is expensive. I can go to a sit down and pay about the same price.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Food was great, but sevice was lacking due to new hires. There were not many to no people at all. Could be better!
Parking: Though there are not many people inside Tacobell, almost all the spots are taken up!
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Bean Burrito
Both Dubuque locations need go change the time they decide to stop to stock up they’re line or whatever they’re doing from 10-1030 I’ve tried both locations multiple times as me and multiple people try after work when we get off at 10pm from Deere I’m not the only person who has the same idea yet we all end up having to back up and leave, not only loosing buissness BUT Leaving a sour taste for anyone getting off work to even try to go there
Atmosphere: 1
Food: 2
Service: 1
Great food but sometimes very sluggish. Then rude when say something about it.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chips and Salsa, Ground Beef Burrito, Taco, Hash Brown
I love the nacho fries
Atmosphere: 5
Food: 5
Service: 5
Just Door Dashed 09/23 at 9:00pm, found a hair ball in my burrito and on the outside of it too. Very disgusting and unsanitary.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Ground Beef Burrito
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