Taco John's
2258 Flint Hill Dr, Dubuque
(563) 239-6264
Recent Reviews
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If I could I’d give it no stars … Their internet was down and they didn’t know how to handle the situation not even a little bit (I tried to pay card before I knew it was an internet issue , the guy asked me if the machine beeped before I took my card out I explained to him that it did so I removed my card he asked me to put my card in again so I did and AGAIN it didn’t work so I paid cash) so later on I’m at work and I get two charges to my card for $17.51 each so when I get off work I went to the location to figure things out (The guy who waited on me acted like he didn’t know who I was so I proceeded to explain to him everything that happened while I was there and how I had helped him after three more customers came in and he didn’t know how to handle telling them he was only taking cash payments) & not to mention I’d given a older man .35 to help pay for his order so he could pay cash and get his dinner still ( & Still make them a sale! ) … So he calls his boss and his boss tells me until the transaction goes all the way through on my end (Even though the money was already took on my end he couldn’t do anything about it) & mind u this employee asked could he take a picture of the transaction info on my card) … Now the transaction has posted and I can’t get ahold of the store ? Nor has the manager/ owner given me a call back ? This location is a joke and honestly a Taco John’s location will never get my money again … Over a little mistake the restaurant couldn’t get right … Life is real and the fact they were so not understanding of the fact that that money could’ve been used to buy dinner for me and my children that same night … Yeah they don’t even deserve to be in business
Atmosphere: 1
Food: 1
Service: 1
Went here to have breakfast at 9:10 and there’s sign saying there closed and don’t open till 11 Saturday- Sunday this was very upsetting
Atmosphere: 1
Food: 1
Service: 1
If I could rate 0 stars I would. Menu is never updated at the drive thru, and today after placing an online order and upon getting there proceeded to wait about 25 to 30 minutes before they even started making my food. They never once asked me what order I was waiting on they ignored everybody standing at the desk waiting for help or to order. I will probably never come back here. 0 STARS
Atmosphere: 1
Food: 2
Service: 1
The food was good, except for the fact they lost my order. I think they should give the customers a number like most restaurants do or start asking first names so they dont get orders mixed up
Atmosphere: 5
Food: 5
Service: 4
Lunch time- no beef available and closing store due to staffing shortages. Needs new management.
Atmosphere: 1
Food: 1
Service: 1
Save yourself and don't come here. Told to pull up in drive thru, waited over 25min. No other cars in drive thru. Only staff cars in parking lot. Went inside and guy said sorry, they were busy. When it was evident they were not. Don't waste your time or money. The food was barely edible. We threw majority of it away, $50 worth.
Atmosphere: 1
Food: 1
Service: 1
Ordered 2 supreme tacos with tomatoes and sour cream. 1 taco had tomatoes and 1 had sour cream. I paid extra for that! Also about 1 tablespoon of meat in each. Im done with taco bell. Its been this way for awhile but I'm done
Atmosphere: 3
Food: 3
Service: 3
Food was good until I realized there was lots of little plastic strips in it
Atmosphere: 3
Food: 1
Service: 2
Have stopped here twice now on our travels. Both times I have had my order messed up in some way, from the wrong meat on a burrito to entirely forgetting items. This most recent time the food was lukewarm, not hot. Also had us pull around to the parking lot when we were the only car in the drive-thru but not sure what that’s about. I will end by saying that the workers are generally pleasant, but the service could be better.
Got bean burrito instead of beef. Wish there was a better distinction when ordering in drive through.
Restaurantji Recommends
There are way better options. Literally anywhere.
I can not stand that you have to order your food at a kiosk and not with a person
Got a super nacho and a medium dr pepper. The 2 doods that were working had good service and was very nice. Food was great. 😋👌💯
45 minutes from speaker to window waiting for food. 35 of them sitting at the window waiting after paying. Could not get the attention on any one of the 3 employees I could see. When I I finally got my food, they forgot our potatoes. Main Entrance was locked. Had to get back in line at the drive-thru. The one employee was extremely rude to me when I informed him off their mistake and stated if they were not ready I would give them the rest of the food back and take a refund. By the time it was all said and done, I didn't nearly an hour of my day and $38 for two people (2 meals)trying to get dinner. This is not the first time for extremely long wait times and rude staff. Don't waste your time or money. The food was barely edible. We threw half of it away.
Ordered a beef taco salad no salsa extra meat and received half a bowl of salad waste of money
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