Easy to order, quick service and tasty food at a good price
Jesse James
My daughters birthday is today and we went all out with a sash and balloon. She wanted to do lunch at culvers and they made it a special visit. When they saw the balloons the staff at the front immediately wished her happy birthday and let her know she could get a free scoop when she was ready. They really made her birthday memorable and she was soo happy she hasn’t stopped talking about it yet to anyone who’s called her today lol
Mary Cuppari
Love coming with my grandkids over the summer when they visit. The scoopie tokens on the kids meal are such a steal. Sometimes the worker in the dining room will redeem the tokens for you but maybe that’s because I’m a regular. I’ll rave about this location because even when there’s a mistake they do try their best to make it right.
Georgia
Quickest place in town to get lunch in the drive thru and it’s hot, great quality. Staff was friendly enough to mention and you can never go wrong with a butterburger
Rachel Daniel
I had family in town and we frequent this culvers often so we took everyone out to dinner. They were busy but the staff was working hard and didn’t have trouble finding a clean place to sit after ordering. A younger man was walking around checking on people and picking up what he could. The lady who brought our order checked if we needed anything extra. The fries and cheese curds were crispy. My husband wasn’t a fan of the new spicy chicken but nothing due to the quality- the spices are different but we’re not sure how. Closer to when we were finished someone checked on us which doesn’t always happen but happy when it does. Overall a great visit and my in town family was happy.
Jenny Case
Culvers is my favorite place to eat! Everything is very tasty and the staff so friendly. Shout out to Daniel in Grimes IA Culver's for remembering us and treating us so special!
Joshua Milliken
Food was fine. Spicy chicken sandwich was lame honestly. Service was not good. The lady kept trying to cut me off at the end of my sentence and I was trying to order more food, but she kept assuming my order was complete when I finished one sentence. It was very annoying. Atmosphere was not great either. There was a customer parked sideways in the drive through waiting area just eating his food like it was a place to dine. This Culvers makes decent food, but the service and atmosphere was horrible on 6/21/25.
Troy Polito
I brought my family here tonight and, unfortunately, was extremely disappointed. One of the meals we ordered was the beef pot roast sandwich, which arrived with barely any meat—what little there was consisted mostly of fat. It was inedible.
We also ordered the 2-piece cod dinner with fries, onion rings, and a fountain drink. Not only were the onion rings missing, but when I approached the front to address both issues, the General Manager remade the sandwich but insisted on checking the order for the onion rings. She said they had been substituted with a drink and told me I’d need to pay an extra 51 cents if I wanted the onion rings. I was genuinely shocked—over 51 cents? She explained that’s how the owner trained her, which left me even more stunned.
I pointed out that good customer service means making things right when mistakes happen, but she couldn’t have cared less.
We normally enjoy custard after our meals here, but we skipped it this time and instead took our business to Al’s Dairy Freeze, where the ice cream is fantastic and the service is even better.
Also either provide a response owning your issues, or do not reply to this review!
Marv Fangman
Usually love Culver’s but tonight got my burger and meat was cold….. would have taken it to counter but there were at least 15 people in line waiting to order
First bad experience here and the way it was handled has me not wanting to ever return. For a couple years we have made a weekly stop at this location after my daughter’s gymnastics. Tonight we used the drive-up as always, paid at the window and received our number tag and pulled forward to wait. There were a couple of other cars waiting as well. As time passed those other cars received their orders and moved on and in came another batch of cars and they too received theirs and left. After :25 and a third wave of vehicles were moved on I finally decided to pull around and go in. This is where it went from bad to worse, I took my number tag and walked up to the empty counter (also nobody dining inside either) I stood at the counter for a few minutes without anybody even noticing me but eventually a young man came to the register. I handed him my hanger tag and stated how by this time it had been over :30 and we had not received the 2 tender kids meal I’d ordered. He typed around on the monitor and had a puzzled look on his face, he proceeded to tell me there was no pending order to match that tag number. I brought up my banking app and showed where I’d clearly been charged for an order and would like it resolved. After a bunch of more monitor work he was apologetic and got working on the custard himself and when he returned with it he stated he’d bring the food out to me and include a few meal vouchers for the trouble. After just a couple minutes he did come out with the food but stated he wasn’t sure where the vouchers were and he was sorry for all the trouble but there was no manager on site and there was nothing he could do. This may be a sad way for our patronage to end.
R
It was very busy. They must be doing something right.
J.D. Meac
Ordered shakes with flat top lids. got shakes without. I told Noah twice that they needed flat top lids when he brought them out. He didn't listen and proceeded to take the shakes out of the carrier and said "You can try to get the lids on them" after coming back with just the lids. Samir rectified the situation.
Edit: Did the website survey and no response back.
Atmosphere: 3
Food: 3
Service: 2
James Roberts
Tried to go through the drive through on homecoming night of local football game. I arrived 3 minutes past 10 and they wouldn't take my order.
It's high end fast food
Easy to order, quick service and tasty food at a good price
My daughters birthday is today and we went all out with a sash and balloon. She wanted to do lunch at culvers and they made it a special visit. When they saw the balloons the staff at the front immediately wished her happy birthday and let her know she could get a free scoop when she was ready. They really made her birthday memorable and she was soo happy she hasn’t stopped talking about it yet to anyone who’s called her today lol
Love coming with my grandkids over the summer when they visit. The scoopie tokens on the kids meal are such a steal. Sometimes the worker in the dining room will redeem the tokens for you but maybe that’s because I’m a regular. I’ll rave about this location because even when there’s a mistake they do try their best to make it right.
Quickest place in town to get lunch in the drive thru and it’s hot, great quality. Staff was friendly enough to mention and you can never go wrong with a butterburger
I had family in town and we frequent this culvers often so we took everyone out to dinner.
They were busy but the staff was working hard and didn’t have trouble finding a clean place to sit after ordering. A younger man was walking around checking on people and picking up what he could. The lady who brought our order checked if we needed anything extra. The fries and cheese curds were crispy. My husband wasn’t a fan of the new spicy chicken but nothing due to the quality- the spices are different but we’re not sure how.
Closer to when we were finished someone checked on us which doesn’t always happen but happy when it does. Overall a great visit and my in town family was happy.
Culvers is my favorite place to eat! Everything is very tasty and the staff so friendly. Shout out to Daniel in Grimes IA Culver's for remembering us and treating us so special!
Food was fine. Spicy chicken sandwich was lame honestly. Service was not good. The lady kept trying to cut me off at the end of my sentence and I was trying to order more food, but she kept assuming my order was complete when I finished one sentence. It was very annoying. Atmosphere was not great either. There was a customer parked sideways in the drive through waiting area just eating his food like it was a place to dine. This Culvers makes decent food, but the service and atmosphere was horrible on 6/21/25.
I brought my family here tonight and, unfortunately, was extremely disappointed. One of the meals we ordered was the beef pot roast sandwich, which arrived with barely any meat—what little there was consisted mostly of fat. It was inedible.
We also ordered the 2-piece cod dinner with fries, onion rings, and a fountain drink. Not only were the onion rings missing, but when I approached the front to address both issues, the General Manager remade the sandwich but insisted on checking the order for the onion rings. She said they had been substituted with a drink and told me I’d need to pay an extra 51 cents if I wanted the onion rings. I was genuinely shocked—over 51 cents? She explained that’s how the owner trained her, which left me even more stunned.
I pointed out that good customer service means making things right when mistakes happen, but she couldn’t have cared less.
We normally enjoy custard after our meals here, but we skipped it this time and instead took our business to Al’s Dairy Freeze, where the ice cream is fantastic and the service is even better.
Also either provide a response owning your issues, or do not reply to this review!
Usually love Culver’s but tonight got my burger and meat was cold….. would have taken it to counter but there were at least 15 people in line waiting to order
Restaurantji Recommends
First bad experience here and the way it was handled has me not wanting to ever return. For a couple years we have made a weekly stop at this location after my daughter’s gymnastics. Tonight we used the drive-up as always, paid at the window and received our number tag and pulled forward to wait. There were a couple of other cars waiting as well. As time passed those other cars received their orders and moved on and in came another batch of cars and they too received theirs and left. After :25 and a third wave of vehicles were moved on I finally decided to pull around and go in. This is where it went from bad to worse, I took my number tag and walked up to the empty counter (also nobody dining inside either) I stood at the counter for a few minutes without anybody even noticing me but eventually a young man came to the register. I handed him my hanger tag and stated how by this time it had been over :30 and we had not received the 2 tender kids meal I’d ordered. He typed around on the monitor and had a puzzled look on his face, he proceeded to tell me there was no pending order to match that tag number. I brought up my banking app and showed where I’d clearly been charged for an order and would like it resolved. After a bunch of more monitor work he was apologetic and got working on the custard himself and when he returned with it he stated he’d bring the food out to me and include a few meal vouchers for the trouble. After just a couple minutes he did come out with the food but stated he wasn’t sure where the vouchers were and he was sorry for all the trouble but there was no manager on site and there was nothing he could do. This may be a sad way for our patronage to end.
It was very busy. They must be doing something right.
Ordered shakes with flat top lids. got shakes without. I told Noah twice that they needed flat top lids when he brought them out. He didn't listen and proceeded to take the shakes out of the carrier and said "You can try to get the lids on them" after coming back with just the lids. Samir rectified the situation.
Edit: Did the website survey and no response back.
Atmosphere: 3
Food: 3
Service: 2
Tried to go through the drive through on homecoming night of local football game. I arrived 3 minutes past 10 and they wouldn't take my order.
Misunderstood our order.
Atmosphere: 4
Food: 4
Service: 3
Loading...