Very friendly baristas and this location offers indoor seating!
Atmosphere: 5
Food: 5
Service: 5
Taryn Epping
The prices just seem to keep going up and up and up! Time to start brewing at home again I suppose.
Atmosphere: 4
Food: 4
Service: 5
Michelle Amanda
Pumpkin chai is the absolute best! Customer service was amazing as always!
Atmosphere: 5
Food: 5
Service: 5
Stacy Vinsick
Absolutely aweful, the store is not very clean. The personnel is rude. And all they have is self checkouts that don't work right.
Atmosphere: 1
Food: 1
Service: 1
melissarad
I love to chat with the baristas here. There are a couple that are super friendly and make the couple of minutes you wait fly by! They also have not recommended a drink I have not liked, nor have they repeated!
Atmosphere: 5
Service: 5
Bee Pompei
I love Scooters coffee so much! The coffee and service are both excellent. I go there once or twice a week. I personally drink the sugar free iced mocha!
Atmosphere: 5
Food: 5
Service: 5
Brooklyn
Never waited so long in a drive thru in my life. I would've left but the bushes were too big to drive over. Employee was nice but possibly the only person working in the whole building?
Food: 5
Service: 1
Blackscar Da black caT
Normally this place has really good carmelisois drinks but the past 2 times i came here the Carmelilosuis was very water/milk heavy and had no Carmel taste
Atmosphere: 4
Food: 3
Service: 4
Heather Georgick
Always makes me sick, understaffed, and staff that is there treats customers horribly don't recommend, can get cheaper, better tasting elsewhere.
I love everything about scooters. Only thing I wish is that they would put one out here in Madrid, Iowa.
Atmosphere: 5
Food: 5
Service: 5
Lisa Morales
Ordered carmel latte and there was no carmel in it. First time going to this scooters and won't be going back. Waste of $8.
Meg Thompson
Quick, friendly service and delicious pumpkin spice latte.
Atmosphere: 5
Food: 5
Service: 5
Samantha Ritter
About a year ago I went to this location. I ordered my normal drink a peanut butter power with double espresso. The drink the drink was okay there was a lot of chunks of ice in it this time though . As I took my second drink I noticed an odd texture coming out of the straw... it was a long thick black human hair.... I immediately pulled into the front of the store and took the drink inside with the long black hair hanging out of the straw. That I had pulled out of my mouth. Went up to the counter and I told the ladies I would like a refund period they smiled politely and looked at me and said I'm sorry we don't issue refunds. Would be happy to remake your drink for you. I said honey I don't drink human hair I would like a refund. They refused a refund and said they're supervisor doesn't allow them to give refunds or store credit but they could remake the drink. Again I politely smiled and said I just drank human hair I don't drink human hair I would like a refund after a long debate. And then attempting to call their store supervisor multiple times. I've decided that I guess since they can't give me a refund and I don't want another drink from their store that I suppose I would take some cake bites as a trade if you will... initially they refused this as well. Again after debating with these girls and telling them that I'm not leaving without cake bites or my money back they decided that they would give me a whole whopping three cake bites. The cake bites were not that good . every time I called to talk to the store supervisor they were never available. I just can't help but feel like they could train their stuff a little bit better with customer courtesy and also if I drink human hair I expect I get my money back because that's absolutely mortifying.... I've went back to the store twice and the service is still not fabulous . .. after sharing my experience with the scooters on 63rd and Grand Avenue in West Des Moines I decided that maybe I should write a review.... I would not recommend this scooters to anyone you might take a big old gulp of somebody's hair
Atmosphere: 1
Food: 1
Service: 1
Reginae Tree
Each lady that helped us from taking our order and making our order were so nice and friendly! Even helped us give suggestions on what flavors we personally like ?? THANK YOU TO EACH OF YOU I APPRECIATE THE CUSTOMER SERVICE IN THIS DAY &
First time visit and not a fan, sorry.
Atmosphere: 4
Food: 3
Service: 3
Very friendly baristas and this location offers indoor seating!
Atmosphere: 5
Food: 5
Service: 5
The prices just seem to keep going up and up and up! Time to start brewing at home again I suppose.
Atmosphere: 4
Food: 4
Service: 5
Pumpkin chai is the absolute best! Customer service was amazing as always!
Atmosphere: 5
Food: 5
Service: 5
Absolutely aweful, the store is not very clean. The personnel is rude. And all they have is self checkouts that don't work right.
Atmosphere: 1
Food: 1
Service: 1
I love to chat with the baristas here. There are a couple that are super friendly and make the couple of minutes you wait fly by! They also have not recommended a drink I have not liked, nor have they repeated!
Atmosphere: 5
Service: 5
I love Scooters coffee so much! The coffee and service are both excellent. I go there once or twice a week. I personally drink the sugar free iced mocha!
Atmosphere: 5
Food: 5
Service: 5
Never waited so long in a drive thru in my life. I would've left but the bushes were too big to drive over. Employee was nice but possibly the only person working in the whole building?
Food: 5
Service: 1
Normally this place has really good carmelisois drinks but the past 2 times i came here the Carmelilosuis was very water/milk heavy and had no Carmel taste
Atmosphere: 4
Food: 3
Service: 4
Always makes me sick, understaffed, and staff that is there treats customers horribly don't recommend, can get cheaper, better tasting elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I love everything about scooters. Only thing I wish is that they would put one out here in Madrid, Iowa.
Atmosphere: 5
Food: 5
Service: 5
Ordered carmel latte and there was no carmel in it. First time going to this scooters and won't be going back. Waste of $8.
Quick, friendly service and delicious pumpkin spice latte.
Atmosphere: 5
Food: 5
Service: 5
About a year ago I went to this location. I ordered my normal drink a peanut butter power with double espresso. The drink the drink was okay there was a lot of chunks of ice in it this time though . As I took my second drink I noticed an odd texture coming out of the straw... it was a long thick black human hair.... I immediately pulled into the front of the store and took the drink inside with the long black hair hanging out of the straw. That I had pulled out of my mouth. Went up to the counter and I told the ladies I would like a refund period they smiled politely and looked at me and said I'm sorry we don't issue refunds. Would be happy to remake your drink for you. I said honey I don't drink human hair I would like a refund. They refused a refund and said they're supervisor doesn't allow them to give refunds or store credit but they could remake the drink. Again I politely smiled and said I just drank human hair I don't drink human hair I would like a refund after a long debate. And then attempting to call their store supervisor multiple times. I've decided that I guess since they can't give me a refund and I don't want another drink from their store that I suppose I would take some cake bites as a trade if you will... initially they refused this as well. Again after debating with these girls and telling them that I'm not leaving without cake bites or my money back they decided that they would give me a whole whopping three cake bites. The cake bites were not that good . every time I called to talk to the store supervisor they were never available. I just can't help but feel like they could train their stuff a little bit better with customer courtesy and also if I drink human hair I expect I get my money back because that's absolutely mortifying.... I've went back to the store twice and the service is still not fabulous . .. after sharing my experience with the scooters on 63rd and Grand Avenue in West Des Moines I decided that maybe I should write a review.... I would not recommend this scooters to anyone you might take a big old gulp of somebody's hair
Atmosphere: 1
Food: 1
Service: 1
Each lady that helped us from taking our order and making our order were so nice and friendly! Even helped us give suggestions on what flavors we personally like ?? THANK YOU TO EACH OF YOU I APPRECIATE THE CUSTOMER SERVICE IN THIS DAY &
Atmosphere: 5
Food: 5
Service: 5
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