Smokey Row Coffee
1701 SE 37th St, Grimes
(515) 705-0754
Recent Reviews
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Not bad! 😁
Atmosphere: 3
Food: 3
Service: 3
I cannot emphasize enough, just how fantastic this location is, especially the staff here! They are so awesome to deal with each and every day, they are friendly and sincerely awesome to deal with. I always get my usual order and they reverses it up...heck, they remember and always treat me great, way to go ladies!!
Atmosphere: 5
Food: 5
Service: 5
Stopped here on our way through DM. Cool atmosphere, nice selection of food & drinks. I got the iced cafe borgia & it was delicious, hot turtle & hot butterfinger for my husband & sons were both good as well!
Atmosphere: 5
Food: 5
Service: 5
It's attached to a Hy-Vee gas station so it's a little noisy and full of distractions compared to the locations that are not. As always the drinks are amazing and the price is reasonable! Best part of this location was the Barista and her level of customer service A+
Atmosphere: 3
Food: 5
Service: 5
Yum! Chai tea, is to die for!
Had a brunch date with my daughter for her birthday. We both got a special drink and she got a soup and a sandwich. I got a sandwich. All of the items were good.
Atmosphere: 5
Food: 5
Service: 5
New go-to spot for reading when I’m visiting town, the Dutch Mocha was delicious
Atmosphere: 5
Service: 5
We needed to come and sit for a few hours to get some work done and found this place! Super cute and cozy. There are several different seat options and good food and drink choices. The food is good sized portions and the price is reasonable. The workers were all very nice.
Atmosphere: 5
Food: 5
Service: 5
We ordered iced nutty Irishman coffee and we watched as they prepared it. It was almost all milk. Maybe two ounces was coffee and we ordered the 20 oz size. It did not taste at all like nuts or coffee. Very disappointing but nice atmosphere.
Atmosphere: 5
Service: 3
Love the product, hate the service. Ordered two muffins (both were cold), flavored coffee (was not hot and got regular blend) and wait in drive thru took a really long time. I've ordered coffee in the afternoon on several occasions and the coffee is always barely warm. I love their coffee and sandwiches but would love to see improvements to their customer service.
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
My chicken was cold in the middle and the food just was all around not good. Mocha Java freeze is really good though
Atmosphere: 3
Food: 2
Service: 4
So usually its great. But lately the last few times I went, service has dropped, at least in the inside counter. I have two examples. First was when I was standing in line and ordered/paid 3 people behind me had their drinks done before me. I didnt say anything assuming it was a 1 time thing. It hasn't been. I try not to be rude to people while they work because i don't know their lives but it just really felt icky. Next example is they would avoid taking my order. One would be focused on the drive through/food. And the other just wondering around refusing to make eye contact. Wasn't even helping the one doing the work. It really sucks to watch but also stand there for 10 minutes. Now before its assumed I have a complicated order... I only order hot coco and maybe a pre wrapped snack from out front.
Atmosphere: 4
Food: 4
Service: 2
The staff was amazing and they make one of the best Chai Latte's in Des Moines
Dietary restrictions: They have several olant based options for their drinks
Atmosphere: 4
Food: 4
Service: 5
New manager and with it cane rude employees. I used to love this location but the amount of eye rolls at come with everything I say isn't worth it anymore. Bye Jayden! You're still my favorite.
Atmosphere: 1
Food: 5
Service: 1
Awesome service, greeted with a smile, perfect blend of ingredients for the Carmel Smokey Row shake!! Mmm delicious!!
Atmosphere: 5
Food: 5
Service: 5
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