Food was hot & staff was super nice! Definitely need to work on the look of the outside of the place, Definitely has seen better days.
Carla Dolan
It's burger king
Greg Sorensen
Its okay. Its baseline for what I'd expect from a burger king. Nothing stands out as something I wish other restaurants had. Just an okay burger king
Jane
Crispy chicken is really good. Service is very good. Very friendly people and food was served in under 5 minutes
Eric Hammer
Very nice people working there.
William Pauley
Staff at this location are great! They are always happy to help and are patient as well. They have good recommendations when it comes to options and are willing to be creative. The inside dining area still has the old school feel to it with benches and tables and the fun windows. The restrooms are always clean. The food here is consistent and I stop here when I am in Harlan. The fries are usjally crispier here than I've experienced at other locations ans that makes a big difference with the overall taste of the fries. I've had the chicken sandwiches here, and they are all good. Recently tried the spicy chicken too (with the spicy sauce) and would recommend. The whoppers are always good. Ive recently began customizing burgers through the app and the options are wonderful. The inside is never too busy and the drive through is never too busy either. TheyRecommend!!!
Bernus Smith
The food was hot fresh and the manager was the cashier and she is nice. I will be back again and my name is Mr. B and I live in
Atmosphere: 5
Food: 5
Service: 5
Bonny DiBaise
Management and staff in Harlan Iowa are GREAT!! They RULE!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Onion Rings
Rodney Johnson
Fresh burger very good
Atmosphere: 5
Food: 5
Service: 5
Good Vibes
There were only two people working, but we still got our food in decent time and the woman who was running the registers was really nice.
I can't rate the food because the order was wrong. On 11/06/24 at 5:15pm, I stopped at this burger king via the drive-thru. I told the lady taking my order I wanted the "your way meal". When she asked me what sandwich I wanted with it, I said the Chicken. I asked if it was fried or grilled. She told me it was fried as they didn't have drilled chicken anymore. I said ok. I got my order and drove back to my hotel. When I unwrapped the food, I noticed I didn't have the chicken sandwich, I had a Jr whopper. I ordered the chicken because I don't eat beef. I had to drive back over to the BK and told the lady (same one to took my order) that I ordered chicken because I don't eat beef. She said we'll make a fresh one for you. She told the cook she needed a chicken sandwich as she laid the Jr Whopper on the heat bin. I could hear him say "what's wrong with that one?" She told him it was not chicken and he said "I cooked a chicken sandwich. I put it in the bag!" I told her I just wanted my money back as I wasn't there to hear a cook complain about customer service. Since I paid with a CC, I pulled it out so they could refund it to my card and she says "you don't have to pay. You already paid". I told her I just wanted my money back. She asked if I was sure and I said "yes. I didn't come to hear him complain". I ended up getting cash as their system wouldn't process the refund on the CC. Not that I was expecting it, but most FF restaurants offer SOMETHING as an apology for the inconvenience of having to make TWO trips to get a simple order. I travel throughout the state for work and can honestly say, this is almost the WORST effort at customer service I have had; second only to Long John Silver....both Urbandale and Council Bluffs! Save yourself the trouble and go to Subway just down the street!
Atmosphere: 1
Service: 1
LAURIE WILKE
Whopper Jr duo ordered. Both sandwiches were not even close to warm. Just because you have a special doesn't mean you can make them up ahead so you have plenty. Bad Bad Bad. Time for a new fast food place to come to Harlan.
Atmosphere: 3
Food: 2
Service: 3
hannah bryant
Not sure why the only fast food place in Harlan is burger king, but they need to change it to something good like a wendy’s or a chick fil a. When i went here growing up I got food poisoning twice the floors are always sticky and ex employees have said don’t eat here. Pretty much every BK I have ever been to in my life has made me extremely sick, needless to say if there was a choice between starving and eating burger king I would pick starving.
A big question you know what.
They kicked my friends out of the drive through supposedly because one didn't speak English and they were all Mexican they yelled "get out of my drive through" a very unprofessional and not acceptable whatsoever I won't be going back here ever again the inside is absolutely disgusting and doesn't look like they've ever cleaned it I've seen dead mice it's honestly just disturbing
Food was hot & staff was super nice! Definitely need to work on the look of the outside of the place, Definitely has seen better days.
It's burger king
Its okay. Its baseline for what I'd expect from a burger king. Nothing stands out as something I wish other restaurants had. Just an okay burger king
Crispy chicken is really good. Service is very good. Very friendly people and food was served in under 5 minutes
Very nice people working there.
Staff at this location are great! They are always happy to help and are patient as well. They have good recommendations when it comes to options and are willing to be creative. The inside dining area still has the old school feel to it with benches and tables and the fun windows. The restrooms are always clean. The food here is consistent and I stop here when I am in Harlan. The fries are usjally crispier here than I've experienced at other locations ans that makes a big difference with the overall taste of the fries. I've had the chicken sandwiches here, and they are all good. Recently tried the spicy chicken too (with the spicy sauce) and would recommend. The whoppers are always good. Ive recently began customizing burgers through the app and the options are wonderful. The inside is never too busy and the drive through is never too busy either. TheyRecommend!!!
The food was hot fresh and the manager was the cashier and she is nice. I will be back again and my name is Mr. B and I live in
Atmosphere: 5
Food: 5
Service: 5
Management and staff in Harlan Iowa are GREAT!! They RULE!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Onion Rings
Fresh burger very good
Atmosphere: 5
Food: 5
Service: 5
There were only two people working, but we still got our food in decent time and the woman who was running the registers was really nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BK Chicken Fries, Flame Grilled Beef, Whopper Jr, Onion Rings
Restaurantji Recommends
Staff was very friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
I can't rate the food because the order was wrong. On 11/06/24 at 5:15pm, I stopped at this burger king via the drive-thru. I told the lady taking my order I wanted the "your way meal". When she asked me what sandwich I wanted with it, I said the Chicken. I asked if it was fried or grilled. She told me it was fried as they didn't have drilled chicken anymore. I said ok. I got my order and drove back to my hotel. When I unwrapped the food, I noticed I didn't have the chicken sandwich, I had a Jr whopper. I ordered the chicken because I don't eat beef. I had to drive back over to the BK and told the lady (same one to took my order) that I ordered chicken because I don't eat beef. She said we'll make a fresh one for you. She told the cook she needed a chicken sandwich as she laid the Jr Whopper on the heat bin. I could hear him say "what's wrong with that one?" She told him it was not chicken and he said "I cooked a chicken sandwich. I put it in the bag!" I told her I just wanted my money back as I wasn't there to hear a cook complain about customer service. Since I paid with a CC, I pulled it out so they could refund it to my card and she says "you don't have to pay. You already paid". I told her I just wanted my money back. She asked if I was sure and I said "yes. I didn't come to hear him complain". I ended up getting cash as their system wouldn't process the refund on the CC. Not that I was expecting it, but most FF restaurants offer SOMETHING as an apology for the inconvenience of having to make TWO trips to get a simple order. I travel throughout the state for work and can honestly say, this is almost the WORST effort at customer service I have had; second only to Long John Silver....both Urbandale and Council Bluffs! Save yourself the trouble and go to Subway just down the street!
Atmosphere: 1
Service: 1
Whopper Jr duo ordered. Both sandwiches were not even close to warm. Just because you have a special doesn't mean you can make them up ahead so you have plenty. Bad Bad Bad. Time for a new fast food place to come to Harlan.
Atmosphere: 3
Food: 2
Service: 3
Not sure why the only fast food place in Harlan is burger king, but they need to change it to something good like a wendy’s or a chick fil a. When i went here growing up I got food poisoning twice the floors are always sticky and ex employees have said don’t eat here. Pretty much every BK I have ever been to in my life has made me extremely sick, needless to say if there was a choice between starving and eating burger king I would pick starving.
They kicked my friends out of the drive through supposedly because one didn't speak English and they were all Mexican they yelled "get out of my drive through" a very unprofessional and not acceptable whatsoever I won't be going back here ever again the inside is absolutely disgusting and doesn't look like they've ever cleaned it I've seen dead mice it's honestly just disturbing
Atmosphere: 1
Food: 2
Service: 1
Loading...