On June 7, 2025 at 7:57pm I ordered large size combo chicken menu number 9. Once I received the order there was some slices, I asked the cashier man if that’s ham? He said yes this what you ordered and it’s your fault! I asked him to change but refused while I’m trying convince him to help me someone came from the back and asked me if I want him to give a replacement without ham? I told him, yes then he gave me another sandwich without ham. My poor evaluation because the cashier man response was not acceptable as a customer service. He yelled at me saying it’s on the menu!! It’s very clear on the menu: Hand-Breaded Chicken BLT. But I don’t for what stands the: BLT. Anyway a good customer service must nice with customers and expect mistakes and how to handle it, his job is to show respect. Anyway I advise Muslims to ask the cashier about the components of what they are ordering and even to avoid Hardee’s because there’s ham in their kitchen.
Charles Andrews
Not enough people on shift to handle orders, 3 of us walked out because of this standing in line for over 20 minutes no recognition and no service.
Justin Rohlk
Worse fast food location ever visited been here multiple times and have never received the correct order also drive in takes 20-30 minutes everytime and I cannot do that on a lunch break or when I have family at home waiting so incorrect orders and waiting time is 100% bad
Jay Wilde
Ordered a 3 piece tender platter. Got 3 chicken nuggets. Thick slice of buttered bread, 1/2 order of small fries and a sorry we're out of coleslaw.
Gulled Abdillahi
I don’t eat the pork and they put the food and I go back and they change me and they put back pork again and I trash food
Adam and Megan Schultz
Stopped yesterday, got a fish sandwich it was almost burnt and tasted funny.
Sheila B
I ordered the Frisco burger and they don't even toast it.
Ryan Farsdale
As you can see it’s not busy at all. They have 4 workers and took 5 minutes almost to get someone to take my order and another 5 to make it. I have come here a few times in the past few years to get about the same results, always hoping it’ll get better. The prices are outrageous for a fast food joint.
Linda Schwanz
Ordered 3 kids meals, 2 were ch burgers with nothing but pickles & 1 was supposed to be a hamb with everything 2 cheese bg had ketchup/mustard on them so kids won't eat!! Hamb had cheese on it & dairy intolerance so couldn't eat! & live 20 minutes out so not making trip back! It's really sad they couldn't get it right! Won't be back for sure
I came there to get me a double melt. But I’m glad that I just got the five dollar meal. The cashier knows better than to play with a dog and then serve people food. I cannot eat this meal. I want a full refund.
Atmosphere: 1
Food: 1
Service: 1
Kenny Hughes
Don’t plan on getting food at 5am when it says they are open because they are not ready
Service: 1
Tricia Bahr
All around great! The employee had me try the curly fries to insure they were hot enough. This is how it should be!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Curls
John Klepper
Everytime I go in for food is 10 to 15 minutes wait time.
Atmosphere: 2
Food: 3
Service: 1
Wade Wilkie
Bun was hard and stale. The burger was way overcooked and dry! Fries were not hot. Very disappointed
On June 7, 2025 at 7:57pm I ordered large size combo chicken menu number 9.
Once I received the order there was some slices, I asked the cashier man if that’s ham? He said yes this what you ordered and it’s your fault! I asked him to change but refused while I’m trying convince him to help me someone came from the back and asked me if I want him to give a replacement without ham? I told him, yes then he gave me another sandwich without ham.
My poor evaluation because the cashier man response was not acceptable as a customer service.
He yelled at me saying it’s on the menu!! It’s very clear on the menu: Hand-Breaded Chicken BLT.
But I don’t for what stands the: BLT.
Anyway a good customer service must nice with customers and expect mistakes and how to handle it, his job is to show respect.
Anyway I advise Muslims to ask the cashier about the components of what they are ordering and even to avoid Hardee’s because there’s ham in their kitchen.
Not enough people on shift to handle orders, 3 of us walked out because of this standing in line for over 20 minutes no recognition and no service.
Worse fast food location ever visited been here multiple times and have never received the correct order also drive in takes 20-30 minutes everytime and I cannot do that on a lunch break or when I have family at home waiting so incorrect orders and waiting time is 100% bad
Ordered a 3 piece tender platter. Got 3 chicken nuggets. Thick slice of buttered bread, 1/2 order of small fries and a sorry we're out of coleslaw.
I don’t eat the pork and they put the food and I go back and they change me and they put back pork again and I trash food
Stopped yesterday, got a fish sandwich it was almost burnt and tasted funny.
I ordered the Frisco burger and they don't even toast it.
As you can see it’s not busy at all. They have 4 workers and took 5 minutes almost to get someone to take my order and another 5 to make it. I have come here a few times in the past few years to get about the same results, always hoping it’ll get better. The prices are outrageous for a fast food joint.
Ordered 3 kids meals, 2 were ch burgers with nothing but pickles & 1 was supposed to be a hamb with everything
2 cheese bg had ketchup/mustard on them so kids won't eat!! Hamb had cheese on it & dairy intolerance so couldn't eat! & live 20 minutes out so not making trip back! It's really sad they couldn't get it right! Won't be back for sure
Cold food and nothing close to fast service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I came there to get me a double melt. But I’m glad that I just got the five dollar meal. The cashier knows better than to play with a dog and then serve people food. I cannot eat this meal. I want a full refund.
Atmosphere: 1
Food: 1
Service: 1
Don’t plan on getting food at 5am when it says they are open because they are not ready
Service: 1
All around great! The employee had me try the curly fries to insure they were hot enough. This is how it should be!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Curls
Everytime I go in for food is 10 to 15 minutes wait time.
Atmosphere: 2
Food: 3
Service: 1
Bun was hard and stale. The burger was way overcooked and dry! Fries were not hot. Very disappointed
Atmosphere: 1
Food: 2
Service: 1
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