Placed an online order for this location. Right as we got there our order was almost given to the wrong person like she had walked out the door and came back in realizing it wasn't her order. They did not follow the order details at all and did not seem interested in doing a basic minimum effort. On top of that I swear their sandwiches have gotten smaller. I knew subway had gone down the drain but figured I'd give it one last shot. Nice to know they went the way McDonald's did. Down the drain. Won't be back ever
Atmosphere: 1
Food: 1
Service: 1
Nate Engel
Placed an online order and asked for extra sauce because the bread is always like a rock at this location. Barely got any. Sandwich was wrapped so tight it was round and falling apart. Staff was rude. Not ordering here again.
I'm here to get food for a friend food from Independence soon as I get my car fixed I'm going to add Oelwein and Winthrop.
Atmosphere: 5
Service: 5
Angela Collier
If I could leave a negative star I would. We visit this place often only because I don't wanna go far. But we were not welcomed when we walked in, asked what do you want when they finally acknowledged us. My MIL asked for a pretzel at the end cause she forgot (it was only us 2 in the store) the lady screamed at us and told us we need to ask 1st. Not sure if the hiring process is to be an awful person, because that's always what happens.
Food: 2
Ethan Hartman
Lady making my sandwich was rude like she was having a bad day. Making fun of the stuff that I wanted on my sandwich and whatnot. I typically always get the same sandwich when I go and this one location out of the hundreds of subways I’ve been to told me that it’s not an option. Food was still good and fresh but if you value customer service just go to Waterloo or cedar falls. This location should be avoided.
Atmosphere: 3
Food: 3
Service: 1
Chris Bresson
Seems like they are narrowing down the menu. Menu is changing all the time. Was disappointed . Ordered chicken, and it fell out when cutting sandwiches, so they threw it away. Wasn't that much chicken to begin with. Cookies were a little burnt.
Atmosphere: 3
Food: 3
Service: 3
Girish Kumar Kancharla
Customer Service: I was impressed with the level of customer service provided by your staff. They are very effective in friendliness, efficiency, attentiveness.Food Quality: The quality of the food was good. No compromise on freshness, taste, and presentation of the food ordered.Cleanliness: I found the store to be clean/well-maintained.Speed of Service: The speed of service was fastOverall Experience: My overall experience at your Subway store was positive
Atmosphere: 4
Food: 4
Service: 4
Girish Kancharla
Customer Service: I was impressed with the level of customer service provided by your staff. They are very effective in friendliness, efficiency, attentiveness. Food Quality: The quality of the food was good. No compromise on freshness, taste, and presentation of the food ordered. Cleanliness: I found the store to be clean/well-maintained. Speed of Service: The speed of service was fast Overall Experience: My overall experience at your Subway store was positive
When I went into to order my subway, I was SUPER excited to order the brand new churro. When I was checking out I said that I would also like to have a churro and I immediately got attitude and the cashier said, not so kindly, that I needed to say I wanted a churro BEFORE I order my sandwich. I don’t know how I was supposed to know this because there was no sign and no one asked me previously if I wanted one. I think the attitude was not necessarily and not a very kind environment
Atmosphere: 1
Food: 3
Service: 1
jeffrey smith
Been to a subway before? All about the
Atmosphere: 4
Food: 5
Service: 5
Rodger Dodger
Good as always ......
Food: 5
Service: 5
Roger Fischels
Good as always ......
Food: 5
Service: 5
Ella Pendleton
That girl ella is so nice , gets the job done . GIVE HER A
Placed an online order for this location. Right as we got there our order was almost given to the wrong person like she had walked out the door and came back in realizing it wasn't her order. They did not follow the order details at all and did not seem interested in doing a basic minimum effort. On top of that I swear their sandwiches have gotten smaller. I knew subway had gone down the drain but figured I'd give it one last shot. Nice to know they went the way McDonald's did. Down the drain. Won't be back ever
Atmosphere: 1
Food: 1
Service: 1
Placed an online order and asked for extra sauce because the bread is always like a rock at this location. Barely got any. Sandwich was wrapped so tight it was round and falling apart. Staff was rude. Not ordering here again.
Atmosphere: 1
Food: 1
Service: 1
Always friendly fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Auntie Anne's Footlong Pretzel, Tuna, Steak & Cheese
Friendly. Quick service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sunchips Harvest Cheddar
I'm here to get food for a friend food from Independence soon as I get my car fixed I'm going to add Oelwein and Winthrop.
Atmosphere: 5
Service: 5
If I could leave a negative star I would. We visit this place often only because I don't wanna go far. But we were not welcomed when we walked in, asked what do you want when they finally acknowledged us. My MIL asked for a pretzel at the end cause she forgot (it was only us 2 in the store) the lady screamed at us and told us we need to ask 1st. Not sure if the hiring process is to be an awful person, because that's always what happens.
Food: 2
Lady making my sandwich was rude like she was having a bad day. Making fun of the stuff that I wanted on my sandwich and whatnot. I typically always get the same sandwich when I go and this one location out of the hundreds of subways I’ve been to told me that it’s not an option. Food was still good and fresh but if you value customer service just go to Waterloo or cedar falls. This location should be avoided.
Atmosphere: 3
Food: 3
Service: 1
Seems like they are narrowing down the menu. Menu is changing all the time. Was disappointed . Ordered chicken, and it fell out when cutting sandwiches, so they threw it away. Wasn't that much chicken to begin with. Cookies were a little burnt.
Atmosphere: 3
Food: 3
Service: 3
Customer Service: I was impressed with the level of customer service provided by your staff. They are very effective in friendliness, efficiency, attentiveness.Food Quality: The quality of the food was good. No compromise on freshness, taste, and presentation of the food ordered.Cleanliness: I found the store to be clean/well-maintained.Speed of Service: The speed of service was fastOverall Experience: My overall experience at your Subway store was positive
Atmosphere: 4
Food: 4
Service: 4
Customer Service: I was impressed with the level of customer service provided by your staff. They are very effective in friendliness, efficiency, attentiveness.
Food Quality: The quality of the food was good. No compromise on freshness, taste, and presentation of the food ordered.
Cleanliness: I found the store to be clean/well-maintained.
Speed of Service: The speed of service was fast
Overall Experience: My overall experience at your Subway store was positive
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
When I went into to order my subway, I was SUPER excited to order the brand new churro. When I was checking out I said that I would also like to have a churro and I immediately got attitude and the cashier said, not so kindly, that I needed to say I wanted a churro BEFORE I order my sandwich. I don’t know how I was supposed to know this because there was no sign and no one asked me previously if I wanted one. I think the attitude was not necessarily and not a very kind environment
Atmosphere: 1
Food: 3
Service: 1
Been to a subway before? All about the
Atmosphere: 4
Food: 5
Service: 5
Good as always ......
Food: 5
Service: 5
Good as always ......
Food: 5
Service: 5
That girl ella is so nice , gets the job done . GIVE HER A
Atmosphere: 5
Food: 5
Service: 5
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