Waited 15 mins for a mobile order. The food was cold when received. Food was just reheated when asked for fresh food. Also was served a moldy potatoes. Most the food tasted horrible. If you ask for fresh food they don't even give you fresh food at all and give an attitude. Definitely sharing my negative experiences with everyone I know. The whole staff needs fired all they do is stand around and flirt with each other instead of doing quality checks. Am pushing this up with corporate. Don't understand why people can't do their job and let personal issues succeed over their job..
Atmosphere: 1
Food: 1
Service: 1
Rena Rose
Wendy’s is slow. It’s still good food not the best in town but not too darn bad really we don’t have any good places to eat in this town.
Atmosphere: 5
Recommended dishes: French Fries
Tony Tiger (TonyTiger67)
Went through drive thru to pick up a tripple bacon mushroom burger that I ordered with the app before leaving the downtown Casey's approximately fifteen minutes earlier. The girl at the drive through was very pleasant and asked me to pull ahead and she would bring it out when it was ready. It was fifteen minutes before she brought my sandwich. She appologized for the wait saying they had to wait for fresh meat. I dont know what that means because this was in the evening around 8:00 or so qnd nobody else came through during that time. I found that somewhat confusing and the amount of time this all took could have been addressed when I first got there since it was going to be an issue. The burger was so delicious that I cannot knock off more than one star because it really was worth every minute that I had to wait for it. And this young girl was very sweet and pleasant throughout.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator
Misty
I picked up a bowl of chili in the drive through. I got home and it's all juice, not one single bean, junk of hamburger nothing. Of course you won't and your phone. Great service!
Kristin Young
Food is cold and you have no way to call
Dietary restrictions: Cold and nasty food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jr Cheeseburger
Nicole Ackley
They messed up our order & when I took it back, the evening manager argued with me. He agreed to remake our food, but I heard him complaining to his workers that it was right to begin with. Very rude customer service.
Jessica Seitz
I had to wait 20 minutes or more for my food and then I was missing a kids meal. I told the worker that was outside and she told me she would go get it, and I watched her stand outside to vape and talk on her cell phone. I waited for another 10 minutes so I decided to walk in to see what was going on . She was at the front counter helping other costumers I told her I still needed my kids meal she told me she wasn’t sure how long it would be. Another 10 minutes goes by and I finally got my food. By the time I got home my food was cold, fries tasted old and I ordered boneless wings and they were soggy and cold. Do not recommend Keokuk Wendy’s poor service and awful food.
Food: 1
Service: 1
Kyle Loney
Parking: About 5 spaces, maybe 6.... usually blocked off by the line of cars in the drive thru.
Cathy Hanlin
Enjoy times with the kids here!? Always clean and family oriented.
Parking: Front parking lot and back of restaurant by the trees, our favorite!
Kid-friendliness: The kid meals ?, the ?, and there always seem to be other children that our gr children know. The management is always ? ? on family dining.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Chili, Jr Cheeseburger, Wendy’S Baked Potatoes
Nick Swartz
My children and I tried the Krabby Patty colab Saturday. Did not disappoint!
Ordered 2 jr bacons and 1 chicken blt from their cheap menu got 3 ice cold sandwiches cheese was basically frozen so were the burgers and idk I don’t normally eat here but does a chicken blt normally have cheese on it seems weird to me…
Atmosphere: 2
Food: 1
Service: 5
Vivian Mann
Service was terrible
Atmosphere: 1
Food: 1
Bill Hodgins
The lovely Grandma behind the counter kind sweet and a delightful person.
Atmosphere: 3
Food: 3
Service: 5
Kim Kienast
We just went through drive-thru and both of our sandwiches are VERY cold and the fries are cold and very greasy. So disappointed!
Food: 1
Karla Boe
Order was messed up. Hamburgers were rather raw and felt like they came out of a refrigerator and not hot off a grill. I have never left a comment before, but I am helping some notice a problem and fix it. I usually love Wendy's food, but this was not good. The fries were hot and frosty was good.
Waited 15 mins for a mobile order. The food was cold when received. Food was just reheated when asked for fresh food. Also was served a moldy potatoes. Most the food tasted horrible. If you ask for fresh food they don't even give you fresh food at all and give an attitude. Definitely sharing my negative experiences with everyone I know. The whole staff needs fired all they do is stand around and flirt with each other instead of doing quality checks. Am pushing this up with corporate. Don't understand why people can't do their job and let personal issues succeed over their job..
Atmosphere: 1
Food: 1
Service: 1
Wendy’s is slow. It’s still good food not the best in town but not too darn bad really we don’t have any good places to eat in this town.
Atmosphere: 5
Recommended dishes: French Fries
Went through drive thru to pick up a tripple bacon mushroom burger that I ordered with the app before leaving the downtown Casey's approximately fifteen minutes earlier. The girl at the drive through was very pleasant and asked me to pull ahead and she would bring it out when it was ready. It was fifteen minutes before she brought my sandwich. She appologized for the wait saying they had to wait for fresh meat. I dont know what that means because this was in the evening around 8:00 or so qnd nobody else came through during that time. I found that somewhat confusing and the amount of time this all took could have been addressed when I first got there since it was going to be an issue. The burger was so delicious that I cannot knock off more than one star because it really was worth every minute that I had to wait for it. And this young girl was very sweet and pleasant throughout.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator
I picked up a bowl of chili in the drive through. I got home and it's all juice, not one single bean, junk of hamburger nothing. Of course you won't and your phone. Great service!
Food is cold and you have no way to call
Dietary restrictions: Cold and nasty food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jr Cheeseburger
They messed up our order & when I took it back, the evening manager argued with me. He agreed to remake our food, but I heard him complaining to his workers that it was right to begin with. Very rude customer service.
I had to wait 20 minutes or more for my food and then I was missing a kids meal. I told the worker that was outside and she told me she would go get it, and I watched her stand outside to vape and talk on her cell phone. I waited for another 10 minutes so I decided to walk in to see what was going on . She was at the front counter helping other costumers I told her I still needed my kids meal she told me she wasn’t sure how long it would be. Another 10 minutes goes by and I finally got my food. By the time I got home my food was cold, fries tasted old and I ordered boneless wings and they were soggy and cold. Do not recommend Keokuk Wendy’s poor service and awful food.
Food: 1
Service: 1
Parking: About 5 spaces, maybe 6.... usually blocked off by the line of cars in the drive thru.
Enjoy times with the kids here!? Always clean and family oriented.
Parking: Front parking lot and back of restaurant by the trees, our favorite!
Kid-friendliness: The kid meals ?, the ?, and there always seem to be other children that our gr children know. The management is always ? ? on family dining.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Chili, Jr Cheeseburger, Wendy’S Baked Potatoes
My children and I tried the Krabby Patty colab Saturday. Did not disappoint!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered 2 jr bacons and 1 chicken blt from their cheap menu got 3 ice cold sandwiches cheese was basically frozen so were the burgers and idk I don’t normally eat here but does a chicken blt normally have cheese on it seems weird to me…
Atmosphere: 2
Food: 1
Service: 5
Service was terrible
Atmosphere: 1
Food: 1
The lovely Grandma behind the counter kind sweet and a delightful person.
Atmosphere: 3
Food: 3
Service: 5
We just went through drive-thru and both of our sandwiches are VERY cold and the fries are cold and very greasy.
So disappointed!
Food: 1
Order was messed up. Hamburgers were rather raw and felt like they came out of a refrigerator and not hot off a grill. I have never left a comment before, but I am helping some notice a problem and fix it. I usually love Wendy's food, but this was not good. The fries were hot and frosty was good.
Atmosphere: 4
Food: 1
Service: 2
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