This will officially be the last time I’m ordering from Knoxville iowa Pizza Hut. Ordered a large order earlier in the day to make sure it was here by dinner. Said ETA was 4:40-4:50 NOTHING is delivered. I call at 5:10 just to see what happened or when it will be here. 18 minutes, 18 minutes on the phone just waiting for someone to pick up. Then it gets even worse because the guy said they hadn’t even started the order. Remind you it’s now 6pm everyone is hungry it’s too late to cook. The guy says they will have to cancel my order. What in the world is happening here. I’d also like to mention this is not the first situation it’s normal for the pizza to be late. The order to be wrong. The order have items missing. I’ve been nice and understanding for the most part but come on now. You had my number you could have called when you knew you wasn’t going to be able to complete order or you could have stopped taking orders temporarily.
Atmosphere: 1
Food: 1
Service: 1
Peter Piper
Had to make my own pizza
Atmosphere: 1
Food: 1
Service: 1
David Berry
Great Pizza had half taco half Supreme.
Atmosphere: 5
Food: 5
Service: 5
Jim Tuller
We really enjoy this Pizza Hut. The place is a little dated but the service is always very friendly and we have never received the wrong food.
Tyler Koder
Food was ready at the time I was given to go pick up... Delicious food, and great staff
Ugo Duenwald
i love th pizza ,Thank you for your service & quality work!
Allie Zahnle
This location is listed as an option on grub hub for my area. The manager called and said it wasn’t an option even though we have done this once before. He was extremely rude and non flexible. Food was pretty bad the first time but decided to give it another shot. Wouldn’t waste my time here.
jumpingbean69
Half the time they mess up the order and for the last order I made Saturday niget a 6:50 they failed to deliver. Still got charged for it. Called them tonight sunday 2/2/25 and they STILL faild to deliver my pizza. So I guess if you like getting robbed here is the place for you.
Rusty Beaty
Driver delivered to wrong address and then managers only offer was “sorry we will remake it and send it out.”
Yall sit here and get mad about delivery when half the time it’s yalls fault u didn’t get
Atmosphere: 5
Food: 5
Service: 5
Kevin leach
Food was room temperature pizza burnt lack of sauce for wings hit timeframe on delivery
Food: 1
Service: 2
Jesse Partlow
The worst customer service I've ever seen. Placed an order 3 hours in advance for them to tell me they didn't want to do it at the last minute. Wouldn't answer my calls, insulted me with namecalling
Andrew Johnson
Pizza was overcooked, dry, and bland. Wings were also dry and overcooked.
Atmosphere: 1
Food: 1
Service: 1
Гліб Марков
Pizza was very salt there not big menu like 5 different types of pizzas and that all
Pizza was hot and fresh. Service was excellent.
Atmosphere: 5
Food: 5
Service: 5
This will officially be the last time I’m ordering from Knoxville iowa Pizza Hut. Ordered a large order earlier in the day to make sure it was here by dinner. Said ETA was 4:40-4:50 NOTHING is delivered. I call at 5:10 just to see what happened or when it will be here. 18 minutes, 18 minutes on the phone just waiting for someone to pick up. Then it gets even worse because the guy said they hadn’t even started the order. Remind you it’s now 6pm everyone is hungry it’s too late to cook. The guy says they will have to cancel my order. What in the world is happening here. I’d also like to mention this is not the first situation it’s normal for the pizza to be late. The order to be wrong. The order have items missing. I’ve been nice and understanding for the most part but come on now. You had my number you could have called when you knew you wasn’t going to be able to complete order or you could have stopped taking orders temporarily.
Atmosphere: 1
Food: 1
Service: 1
Had to make my own pizza
Atmosphere: 1
Food: 1
Service: 1
Great Pizza had half taco half Supreme.
Atmosphere: 5
Food: 5
Service: 5
We really enjoy this Pizza Hut. The place is a little dated but the service is always very friendly and we have never received the wrong food.
Food was ready at the time I was given to go pick up... Delicious food, and great staff
i love th pizza ,Thank you for your service & quality work!
This location is listed as an option on grub hub for my area. The manager called and said it wasn’t an option even though we have done this once before. He was extremely rude and non flexible. Food was pretty bad the first time but decided to give it another shot. Wouldn’t waste my time here.
Half the time they mess up the order and for the last order I made Saturday niget a 6:50 they failed to deliver.
Still got charged for it.
Called them tonight sunday 2/2/25 and they STILL faild to deliver my pizza.
So I guess if you like getting robbed here is the place for you.
Driver delivered to wrong address and then managers only offer was “sorry we will remake it and send it out.”
Restaurantji Recommends
Yall sit here and get mad about delivery when half the time it’s yalls fault u didn’t get
Atmosphere: 5
Food: 5
Service: 5
Food was room temperature pizza burnt lack of sauce for wings hit timeframe on delivery
Food: 1
Service: 2
The worst customer service I've ever seen. Placed an order 3 hours in advance for them to tell me they didn't want to do it at the last minute. Wouldn't answer my calls, insulted me with namecalling
Pizza was overcooked, dry, and bland. Wings were also dry and overcooked.
Atmosphere: 1
Food: 1
Service: 1
Pizza was very salt there not big menu like 5 different types of pizzas and that all
Atmosphere: 3
Food: 2
Service: 4
Loading...