Ordered 2 large stuffed crust pizzas. They had barely any sauce and barely any cheese. Never had this happen before. Sad!
Food: 1
Service: 5
JR Fennell
Walked and waited 10 mins.... There was nobody eating in and nobody in the drive thru.... I called out for somebody because I figured they didn't know I was there.... 2 employees looked at me and walked away... Never going back there.... Was talking to other people about it and apparently this is the normal rude way of treating customers
Atmosphere: 1
Food: 1
Service: 1
Julie Haage
I went in to place an order. Had to wait for someone to come up front. The gal was very apologetic. Ordered 2 pizza's and they were very good! Will definately be back!
Atmosphere: 4
Food: 5
Service: 4
Evan Kunkel
Stood up front for 10 minutes, walked back to the kitchen to find staff, found him in the bathroom. Came out visibly high as a kite.... spent 15 minutes waiting for drinks. Twice as long waiting for food.... order was messed up. There was 2 tables
Atmosphere: 1
Food: 3
Service: 1
Ashley Crosby
Every time, I request 10 equal slices instead of the 8 huge ones. Every time they don't read the request until after thr pizza is made and ready to go, so I get 6 huge slices and 4 tiny ones. When I pulled up, gave my name, and conformed the order, she even noted the request. I pqid, and was a few minutes past my pick up time, but the food was not done, so I was told it would be a few minutes. Theoretically, the slicing mistake wasn't even made yet, so there was time to remember when they confirmed with me. 15 minutes went by, still in the drive through. Another person came to the window and asked my name and if I paid. I said my name, and yes, I had paid (with a tip that I now regret). She disappeared and again I sat for 5-10 minutes. Finally a third person came to the window and asked my name. At this point I'm out of patience and pretty hungry. Is there zero communication between the employees here? Why was my food clearly either not even started when I showed up OR sat around for a while before it was handed to me? The employee who finally gave me my food gave me attitude about how it wasn't her fault no one told her. No one else was in the drive though line the 25 minutes I was, and there were very few cars in the lot. Seems like there is a lot of room for improvement in operations. And of course, to read the requests before making the food.
Atmosphere: 3
Food: 3
Service: 1
Jacob Lussier
Good food, great service, my only complaint is no ice cream for a chocolate chip cookie/brownie. We're in the ice cream capital of the world! What the crumb?
Atmosphere: 4
Food: 4
Service: 5
decor315
This store uses door dash to deliver... NOT a good experience.If they are gonna use an outside carrier, they should tell us ahead of time.
Service: 1
AJ Becker
Pizza was made on time and prepared well! Pizza hut is our "go to" for pizza night!
Melissa Ward
Hats off to all the employees at the Le Mars Iowa location. Service and food quality has significantly improved over the past year. Keep up the great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
AJ Brock
Pizza was made on time and prepared well! Pizza hut is our "go to" for pizza night!
Always order from work, sometimes fresh sometimes not. Have received incorrect orders a few times.
Mike Agnew
I ordered a pizza for delivery at 9:45pm, I got a text saying it was out for delivery at 10:06pm. My order still hadn’t arrived at 10:15pm. I called the store multiple times and someone picked up and then immediate hung up. The automated system says my order was delivered. The last few times I ordered my pizza was Luke warm at best. I will never order from Pizza Hut again.
Rogers3756
Ordered for delivery, email said it would be delivered at 9:50 pm. 9:53 I called to check up as I knew they were closing at 10. Was told it was supposed to be delivered at 10:13 pm, after they are supposed to be closed. Here I'm typing this at 10:27 pm with no pizza that I had paid for.
Chris Searcy
Ordered a large pepperoni lovers with mushroom and extra cheese and a 6-piece bone-in garlic parmesan wing.. my large pepperoni lovers had only 17 pepperonis on it which is short on pepperoni if all you ordered was a pepperoni and not a pepperoni lovers and regular cheese once again disappointed with this restaurant
Scott Taylor
They always take good care of us, and the food is good and timely.
Ordered 2 large stuffed crust pizzas. They had barely any sauce and barely any cheese. Never had this happen before. Sad!
Food: 1
Service: 5
Walked and waited 10 mins.... There was nobody eating in and nobody in the drive thru.... I called out for somebody because I figured they didn't know I was there.... 2 employees looked at me and walked away... Never going back there.... Was talking to other people about it and apparently this is the normal rude way of treating customers
Atmosphere: 1
Food: 1
Service: 1
I went in to place an order. Had to wait for someone to come up front. The gal was very apologetic. Ordered 2 pizza's and they were very good! Will definately be back!
Atmosphere: 4
Food: 5
Service: 4
Stood up front for 10 minutes, walked back to the kitchen to find staff, found him in the bathroom. Came out visibly high as a kite.... spent 15 minutes waiting for drinks. Twice as long waiting for food.... order was messed up. There was 2 tables
Atmosphere: 1
Food: 3
Service: 1
Every time, I request 10 equal slices instead of the 8 huge ones. Every time they don't read the request until after thr pizza is made and ready to go, so I get 6 huge slices and 4 tiny ones. When I pulled up, gave my name, and conformed the order, she even noted the request. I pqid, and was a few minutes past my pick up time, but the food was not done, so I was told it would be a few minutes. Theoretically, the slicing mistake wasn't even made yet, so there was time to remember when they confirmed with me. 15 minutes went by, still in the drive through. Another person came to the window and asked my name and if I paid. I said my name, and yes, I had paid (with a tip that I now regret). She disappeared and again I sat for 5-10 minutes. Finally a third person came to the window and asked my name. At this point I'm out of patience and pretty hungry. Is there zero communication between the employees here? Why was my food clearly either not even started when I showed up OR sat around for a while before it was handed to me? The employee who finally gave me my food gave me attitude about how it wasn't her fault no one told her. No one else was in the drive though line the 25 minutes I was, and there were very few cars in the lot. Seems like there is a lot of room for improvement in operations. And of course, to read the requests before making the food.
Atmosphere: 3
Food: 3
Service: 1
Good food, great service, my only complaint is no ice cream for a chocolate chip cookie/brownie. We're in the ice cream capital of the world! What the crumb?
Atmosphere: 4
Food: 4
Service: 5
This store uses door dash to deliver... NOT a good experience.If they are gonna use an outside carrier, they should tell us ahead of time.
Service: 1
Pizza was made on time and prepared well! Pizza hut is our "go to" for pizza night!
Hats off to all the employees at the Le Mars Iowa location. Service and food quality has significantly improved over the past year. Keep up the great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Pizza was made on time and prepared well! Pizza hut is our "go to" for pizza night!
Restaurantji Recommends
Always order from work, sometimes fresh sometimes not. Have received incorrect orders a few times.
I ordered a pizza for delivery at 9:45pm, I got a text saying it was out for delivery at 10:06pm. My order still hadn’t arrived at 10:15pm. I called the store multiple times and someone picked up and then immediate hung up. The automated system says my order was delivered. The last few times I ordered my pizza was Luke warm at best. I will never order from Pizza Hut again.
Ordered for delivery, email said it would be delivered at 9:50 pm. 9:53 I called to check up as I knew they were closing at 10. Was told it was supposed to be delivered at 10:13 pm, after they are supposed to be closed. Here I'm typing this at 10:27 pm with no pizza that I had paid for.
Ordered a large pepperoni lovers with mushroom and extra cheese and a 6-piece bone-in garlic parmesan wing.. my large pepperoni lovers had only 17 pepperonis on it which is short on pepperoni if all you ordered was a pepperoni and not a pepperoni lovers and regular cheese once again disappointed with this restaurant
They always take good care of us, and the food is good and timely.
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