Dairy Queen Grill & Chill

I wouldn’t leave this place 1 star if given the option. I have never seen a more filthy place ever. No matter where you looked whether it be counter tops or the floor there was food lying around. The area where they get the treats to mix in your sundaes and shakes had so much cross contamination and strawberries slopped everywhere and nuts, etc. The guy mixing shakes was not wearing gloves and wiped his nose. We had ordered shakes which we threw away because mine was supposed to be vanilla but had yellow chunks in it and my husband ordered a chocolate shake and said it tasted weird. The cooler doors to the left of the counter was so filthy and looked like they had never been cleaned. I am truly going to make sure the health department checks this place out before somebody gets sick. I am posting a picture of the yellow chunks in my shake also.

Ordered a 6 piece sauced and tossed, and a regular 6 piece and a flamethrower with extra sauce and Dr pepper no ice. First 6 piece was a 4 piece with no toast, 2nd was a plain 6 should be sauced. Soda had ice, burger no extra sauce and cheese wasn't even melted. Let alone you b have to wait 5 to 10 for inside service and lane is always super long. Staff was nice enough but overwhelmed. I should of looked before I left but that's a pretty decent sized error

All around a really bad experience at the manchester DQ . Again. We decided to order a 6 piece sauce & toss. And a 6 piece chicken, the 6 piece we received wasn't sauce & toss. The other order of chicken we received was only a 4 piece. & it was missing it's toast. The soda that was received was ordered no ice, still had ice in it. Nothing is ever made right. This place will steal your money and not bat an eye.

At one point, we waited there for twenty minutes and no one came to us. i constantly have noticed food being left out. So not the best of sanitary wise, but the food can be better, but it's decent. but the pop station and the seating is better than anything else.That's the only thing it really has.

Quality of food not so great. Unprofessional and rude staff.
Not impressed.

Took out food hot n fresg

The woman working the drive though was incredibly rude and seemed annoyed that she was at work.

Cashier was very rude to the people in front of us, along with taking our order. The rudeness continued to the 3 ordered behind us.

Food: 5

Service: 1

Great place to eat! Good people and good service!

It's a nice location, generally friendly staff, and of course tasty ice cream treats.

The busiest place in town.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Cheeseburger

Made a special blizzard! It was wonderful!

Atmosphere: 5

Food: 5

Service: 5

Great customer service. Very nice and clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Cake, French Fries

Always busy. Blizzards are refreshing!

Dennis Kluesner - Joyce Gibbs (author)

Atmosphere: 5

Food: 5

Service: 5

Fabulous experience at the Manchester Dairy Queen. So many reviews on here mention negatives, and I think that is because primarily grumpy people feel the need to spread their anger, happy people just leave feeling full and happy. I have never had anything but great service, wonderful food, and positive interactions. Often, it looks like they only have a few people working but they make it work. I can understand how some workers could be upset or stressed out in that situation, and it is important for us to remember they are people too, I wonder how the other reviewers greeted the person at the window. Just saying, if you want happiness coming at you, sometimes you have to send it forth first. Great job DQ will definitely be a repeat customer.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fingers, Cheeseburger, French Fries