Pizza Hut
900 N Grand Ave, Mt Pleasant
(319) 385-8707
Recent Reviews
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Love it
Atmosphere: 5
Food: 5
Service: 5
Ok service and delivery. Love the black forest ham and cheese
Atmosphere: 4
Food: 4
Service: 4
The pizza ordered wasn’t made to standard. It barely had sauce on it and was overloaded with toppings. This place needs quality checks!
Atmosphere: 2
Food: 1
Service: 3
Food was great but it was raining on the way out and I got wet going to my car.
Atmosphere: 1
Food: 1
Service: 1
Floor was dirty with food crumbs from previous night. Tables were still dirty and this was all at opening time. Arrived at 11:10. No food on buffet, was told it would be another 10min before food came out. Which came out one by one. Sauce for bread sticks came out last. Price on sign and price you get charged are two different prices. Best thing had was the water. Will not be returning
Good attention
Awesome customer service
Carryout order for pan pizza was way undercooked. Poor ingredient placement on the double pepperoni tavern style. Come on Pizza Hut. You can do better!
I ordered a pizza and some wings before 4 o clock and went there to pick up the order after 30 min later one worker come to me and asked for the receipt I said no and she told me wait 5 to 7 min I said okay and start waiting she is gone and after 10 min I asked for next person how long I have to wait she said another 5 min I was waiting over a hour and same person came back to me and said we have a new cook we are bg you want to wait or we can refund the money that was too much so don’t go anybody there there employee they don’t care your valuable time .
It is an old school Pizza Hut, I haven't seen one like this since the Land Before Time was in theaters. The nostalgia hits hard.
Restaurantji Recommends
This place used to be really good but they’ve gone downhill. Not only do some workers mess around, they also don’t do dishes hardly ever. There’s always left over food spots or grease left on the plates. Sometimes even hair like shown in the picture.
Buffet. Christmas Eve and only two other sets of customers in the building at Noon. Buffet was stocked with the cheapest items and pizza was old and hard. Ate the breadsticks and sauce, sauce was great, sticks hard to chew. They had been sitting. Requested a taco pizza on the buffet, told my staff manager said no. Guys. This is why your restaurant is empty on one of the busiest days of the year. Wake up. Your policies are poorly implemented and people won’t return, they’ll just hit the Pizza Ranch a block away. Management explained it was a policy and was friendly.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Marinara
Absolutely the worst customer service i have ever received! This General Manager does not know how to talk to a customer. I spent over $80 for my order and was told they couldn't take a $100 bill, which they would have got difference for a tip but wasn't given the opportunity. He didn't like me questioning him and told me to leave. He is not from this area and should be fired immediately for his attitude to a customer. I will never return here!!!
Pizza was very good. This location still has a lunch buffet, which we missed. Wished we lived closer!
Kid-friendliness: They had a game room for kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Salad
Is basically just fast food service now. Order at the counter self serve soda had to get own plates and silverware. Food is still good.
Kid-friendliness: Does have some games to play.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Meat Pizza, Pepperoni Pizza, Traditional Wings, Breadsticks, Boneless Wings
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