Worst service ever. Not sure why McDonald's thinks the kiosk ordering is a good thing because there is never anyone at the actual register. There were 4 people working the day we stopped and I stood by counter twice for more than 3 min (didn't get our drink cups and didn't put happy meal toys in the box) had to flag them down/wave my hand to get their attention because God forbid they actually acknowledge a customer. This is not the first time we have had terrible service here.
There was also a man who ordered a hot coffee and waited way too long for it and asked the worker who acted like she had no ideas what the hell was going on and got her got pissed and just walked out with out the coffee. They finally out the coffee up on the counter and it was still there by the time we finished our food.
Maybe hire some competent people or have a manager who actually knows what the hell they are doing. They don't even deserve 1 star
Lisa Booth
Order thru drive up and the food was cold never again
Aaron Bilicki
People's burgers were still raw
Sonya Nightingale
They actually got my made-to-order correct!!
Sean Smith
Slowest McDonald's. Almost like Joe Biden trying to get off a stage.
ChiAnne Burke
Every time I order mobile, i wait forever. The staff is inept and slow in many ways.
Atmosphere: 1
Food: 3
Service: 1
jose ramirez
So this is my 5th time going to this McDonald’s and every time they get the order wrong. Maybe they should require a high school diploma to get hired so they can read an order right.
Atmosphere: 1
Food: 1
Service: 1
Becky Neumiller
Kid-friendliness: PlayPlace yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Big Mac, Chicken Mcnuggets, French Fries
RT Harris
My buger was dry, t
Atmosphere: 1
Food: 1
Service: 1
Dave Eyman
I stopped to pick up an online order. The meal was for my grandson and I to share a lunch. I ordered the burgers with ketchup only and someone thought that was code to extra onions, mustard and pickles. Way to mess up what was supposed to be a fun lunch!
this was my large fry fresh out of the bag..literally less than a medium fry…i should have just asked for a small fry…that’s practically what i got..,extremely disappointed…this is not the first time i’ve ran into this issue at this mcdonald’s…and i know for a fact they’ve been spoken to about this…it’s like they just continue to do it on purpose, and it’s always just this mcdonald’s too!!! they should take some pointers from the ppl that work over at the charles city location…this location needs to do better..,it’s always something here
Atmosphere: 1
Food: 1
Service: 1
Robert McRae
This is the second time we’ve stopped at this particular McDonald’s while on a long drive. The breakfast is always really good and the coffee is excellent!
Atmosphere: 4
Food: 5
Service: 5
Mercedes Hult
Food was cold . One staff was very nice. They were fast with food but probably because it was old since it was COLD
Kid-friendliness: Has a play house is nice!
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Mcchicken, Sausage Mcmuffin with Egg, Oreo Mcflurry, Filet-O-Fish, Big Mac, Quarter Pounder Hamburger, Cheeseburger, Hamburger, Chicken Mcnuggets, Vanilla Cone, Sausage Egg & Cheese Mcgriddles, Mcdouble, World Famous Fries, Pancake
Nicki Kloster
The table and highchair was filthy. Had to clean both myself before we could eat. It was evident that the highchairs are NOT being cleaned. There was only 1 bib and employees weren't watching the front counter.
Worst service ever. Not sure why McDonald's thinks the kiosk ordering is a good thing because there is never anyone at the actual register. There were 4 people working the day we stopped and I stood by counter twice for more than 3 min (didn't get our drink cups and didn't put happy meal toys in the box) had to flag them down/wave my hand to get their attention because God forbid they actually acknowledge a customer. This is not the first time we have had terrible service here.
There was also a man who ordered a hot coffee and waited way too long for it and asked the worker who acted like she had no ideas what the hell was going on and got her got pissed and just walked out with out the coffee. They finally out the coffee up on the counter and it was still there by the time we finished our food.
Maybe hire some competent people or have a manager who actually knows what the hell they are doing. They don't even deserve 1 star
Order thru drive up and the food was cold never again
People's burgers were still raw
They actually got my made-to-order correct!!
Slowest McDonald's. Almost like Joe Biden trying to get off a stage.
Every time I order mobile, i wait forever. The staff is inept and slow in many ways.
Atmosphere: 1
Food: 3
Service: 1
So this is my 5th time going to this McDonald’s and every time they get the order wrong. Maybe they should require a high school diploma to get hired so they can read an order right.
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: PlayPlace yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Big Mac, Chicken Mcnuggets, French Fries
My buger was dry, t
Atmosphere: 1
Food: 1
Service: 1
I stopped to pick up an online order. The meal was for my grandson and I to share a lunch. I ordered the burgers with ketchup only and someone thought that was code to extra onions, mustard and pickles. Way to mess up what was supposed to be a fun lunch!
Food: 2
Service: 3
Recommended dishes: French Fries
Restaurantji Recommends
this was my large fry fresh out of the bag..literally less than a medium fry…i should have just asked for a small fry…that’s practically what i got..,extremely disappointed…this is not the first time i’ve ran into this issue at this mcdonald’s…and i know for a fact they’ve been spoken to about this…it’s like they just continue to do it on purpose, and it’s always just this mcdonald’s too!!! they should take some pointers from the ppl that work over at the charles city location…this location needs to do better..,it’s always something here
Atmosphere: 1
Food: 1
Service: 1
This is the second time we’ve stopped at this particular McDonald’s while on a long drive. The breakfast is always really good and the coffee is excellent!
Atmosphere: 4
Food: 5
Service: 5
Food was cold . One staff was very nice. They were fast with food but probably because it was old since it was COLD
Kid-friendliness: Has a play house is nice!
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Mcchicken, Sausage Mcmuffin with Egg, Oreo Mcflurry, Filet-O-Fish, Big Mac, Quarter Pounder Hamburger, Cheeseburger, Hamburger, Chicken Mcnuggets, Vanilla Cone, Sausage Egg & Cheese Mcgriddles, Mcdouble, World Famous Fries, Pancake
The table and highchair was filthy. Had to clean both myself before we could eat. It was evident that the highchairs are NOT being cleaned. There was only 1 bib and employees weren't watching the front counter.
Nice McDonald's
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