KFC
1300 W 18th St S, Newton
(641) 792-1251
Recent Reviews
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This is nuts! 30 minute wait so far. They locked the door so no one else will come in!
Atmosphere: 1
Food: 1
Service: 1
Was in drive on Sunday night 6 pm waiting
10 minutes at speaker to give order. Pulled up behind 3 cars. By time I got to window it was now 6 30. No one at window but could see worker take orders in empty dining room for takeout. Still noone filling orders. When worker came I asked why it took 30 min and abruptly shut the window. I asked an older lady who came and she said we fill orders in order they are taken. I said in 30 minutes I saw him take 10 orders but I was there 1st.
Finally another 10 min she brought my food and I told her I person shouldn't have to do drive and take out orders and filling orders. She said workers don't want to work. When I drove off it was now 6 50. What is going on with newton kfc that makes people not work there. Several cars behind me pulled out of line and didn't wait. Ended up at taco John's and told them about their bad experience at kfc (son works at tj and said several customers had come from kfc). Wake up newton.
I waited at least 20 min before I could order then I waited at he window for 10 min before I was acknowledged and my money was takin and he shut the window before I could pay for my 2nd order. That took another 25min, i had to wait because i have paid for my order at this point, Then when it was time to pay for my second order it took another 10 min... this was the longetst wait and I was still missing a taco and a drink... total of drive visit was 65 min
Atmosphere: 1
Food: 1
Service: 1
Sorry, we decided to stop and grab a bucket before monday night football. We were in the drive thru for over 45 mins....and it was over $40. Wth
Would have rates it 0 stars if I could. It is combined with a Taco Bell so extra long drive thru line. Waited 30 minutes in line and they didn’t have my order in their system. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
They were short on help so it was a 30 minute wait, and they were out of coleslaw and biscuits, so I just got chicken. My husbands chicken sandwich wasn't hot.
Atmosphere: 2
Food: 1
Service: 4
The Manager, Nikki, may be the most professional and friendly fast food human beings I’ve ever ordered with, what a delightful person. The food was good, my napkins were missing, and she made it right. Clone her and put her in every KFC.
Atmosphere: 5
Food: 5
Service: 5
The place drastically needs a good strong mind for business and food manager, that cares about the place. It is clearly obvious that the current manager dont care about the establishment and needs to go......
Atmosphere: 1
Food: 1
Service: 1
Consistently slow. I dont understand how it takes soooo long for FAST food......
Atmosphere: 1
Food: 4
Service: 1
Ordered off DoorDash and didn’t receive the two large mashed potatoes and gravy’s so I had to drive across town to pick them up. When I call the guy at kfc told me he would get the ready well he didn’t and I had to wait on the food again once I got there. Nice eating hot mashed potatoes and cold chicken and biscuits
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Missing half the meals, too expensive not worth the wait
Atmosphere: 1
Food: 1
Service: 1
Horrible!
This was the absolute worst restaurant experience of my life. And I’m not a young guy. We came in at 11:40 in the morning and the dining room was empty aside from two women in a booth. Every table was filthy and the floor was littered with trash and food. I assume from the night before. We ordered extra crispy chicken. The chicken was freshly cooked so it was ok, but the biscuits were hard and the potatoes were watered down.
Not good!
Atmosphere: 1
Food: 1
Service: 1
7:30 in the afternoon… lobby is closed. Perhaps it’s always closed. I was pulling a trailer and I wasnt fit for the drive thru. Just wanted some damn tacos. Went to taco johns instead. Btw taco John’s lobby was OPEN!!!
Lobby has been closed for over a month makes it hard when your window don’t roll down if you can’t keep help shut it down
Atmosphere: 1
Food: 1
Service: 1
Heck naw chicken was not fresh was oily and spongy not crispy at all food was terrible came out as soon as you ate it employees looked cracked out gave large drink half full and other drink was wrong completely 200/10 don’t recommend.
Atmosphere: 1
Food: 1
Service: 1
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