I am disappointed with this restaurant. Most of the workers are usually polite and pleasant- but there is a woman there that wears blue eyeshadow. (I'm not sure if she's a manager or what because I don't see her often.) But she is downright RUDE. She will cut you off while you're talking. She interrupted me while I tried to clarify my order- saying that she got it. And the order was still wrong.
I'm also frustrated with the quality of the food. I get the bagels in the morning and they smother it with hollandaise sauce. So I asked for them to go easy on it- it was still dripping with it. Going through the drivethru means driving and eating. I can't do that if sauce is dripping everywhere.
I was super excited when mcds brought back the bagels- but I am less into them now that they are so skimpy. One piece of bacon cut in half. Really?? One slice of cheese.... have you looked at the picture on the menu lately? Looks nothing like it now.. And this is a recurring issue, not just an accident.
The last three times i got fries, the container was only half filled. I am not impressed!
Atmosphere: 3
Food: 3
Service: 3
Quinn
Well, uhh, management needs retrained. Especially whoever that one manager was. He yelled at a customer and called him a liar. He also yelled at all his staff. It wasn't even rush hour. He also said we were lying about our food being burnt. Even though the smell and the brown nuggets were obvious. They aren't always bad, but I felt bad for customers and staff because of that one manager. Please check who you hire before you give them a power. That's all I ask. Thank you.
Atmosphere: 2
Food: 2
Service: 1
Ruin Rogue
Walked in with a McDonald’s cup from another store I ordered at previously today. (I drive around Iowa for my job) and asked about refilling my cup instead of getting a new one. After placing the order for 1 large mellow yellow the manager as I’m walking out shouts at me that I was stealing and called me a thief. I had to actually show her on her own order screen my order and explain that I’m not a thief and just didn’t feel like waiting for them to hand me a cup. Very disappointed in how she handled the whole situation and she didn’t even apologize for shouting to the whole store that I was stealing 32oz of soda.
Atmosphere: 1
Food: 4
Service: 1
Angel R. Shultz
Terrible cold food , very sloppy.
Vegetarian options: No salads or anything healthy options
Dietary restrictions: Nothing available for anyone with specific needs
Kid-friendliness: Somewhat kid friendly
Wheelchair accessibility: Not the greatest
Atmosphere: 3
Food: 1
Service: 1
Christopher Youngblood
1/26/25 Ordered breakfast at 10:07 AM through Curb Side and one of our sandwiches had the right sticker but was entirely the wrong sandwich so we went through the drive thru to let someone know so we didn't have to get out the car in the cold and the smartie in drive thru said we couldn't do that, that we need to speak to the manager in person and that they can't handle that in drive up, forcing us to pull around and park and go inside. Then when we went inside to get the correct sandwich, the manager was unsympathetic, was very rude, and laughed when she told the cook to fix the correct sandwich, which he very sloppily threw together. This is the second time this has happened in the past couple weeks and if it happens again we will no longer be going to McDonald's for Breakfast.
Atmosphere: 2
Food: 3
Service: 1
Tanner H
Absolutely horrible experience Everytime. Poor management=poor employee's. Will never return to this location. The location in the Loves truck stop building is amazing, this one is trash.
Atmosphere: 1
Food: 1
Service: 1
taytay love
I’m trying to call the store but the number has been saying the user is busy for 2days.
Service: 1
Rhonda Hall
Treated very well and willing to answer my questions. Happy meal was good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Latte, Big Mac, Quarter Pounder Hamburger, Mcdouble
Dorian Burton
It's okay.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Cheeseburger, World Famous Fries
Judi DeMoss
Service was fast and staff were friendly however my food was cold, French fries soggy.
Tonight my husband ordered two burgers with NO ONIONS on the mobile app, but ended up getting them with onions. He called and was able to get them re-made. Upon arriving, the manager on duty asked if he had a 20 piece chicken nugget and burger with honey mustard and my husband replied, "No, I just had the two big macs with no onions." The manager then angrily asked for my husband could pull ahead because he now had to re-make the burgers again. After a few minutes, the same manager came to the window and presented him with only one burger. My husband then reminded the gentleman, that he needed two re-made, not one. The manager then began to raise his voice saying that my husband was holding up the line and wasting his time. He then proceeded to say that next time, my husband should go inside the restaurant and that they simply make the orders based on the way they are placed on the app. My husband then tried to show the manager his order where it clearly states that he requested no onions, but instead of the manager taking a look at the order, he said that looking at his order was a waste of his time and he had to go back to work. My husband then requested the corporate number to report him. After the gentleman, whose name is supposedly Daniel, gave out the number he then slammed the window shut and walked away. This has got to be the absolute WORST service I have ever encountered!
Atmosphere: 1
Food: 1
Service: 1
Tara Parker
Tonight my husband ordered two burgers with NO ONIONS on the mobile app, but ended up getting them with onions. He called and was able to get them re-made. Upon arriving, the manager on duty asked if he had a 20 piece chicken nugget and burger with honey mustard and my husband replied, "No, I just had the two big macs with no onions." The manager then angrily asked for my husband could pull ahead because he now had to re-make the burgers again. After a few minutes, the same manager came to the window and presented him with only one burger. My husband then reminded the gentleman, that he needed two re-made, not one. The manager then began to raise his voice saying that my husband was holding up the line and wasting his time. He then proceeded to say that next time, my husband should go inside the restaurant and that they simply make the orders based on the way they are placed on the app. My husband then tried to show the manager his order where it clearly states that he requested no onions, but instead of the manager taking a look at the order, he said that looking at his order was a waste of his time and he had to go back to work. My husband then requested the corporate number to report him. After the gentleman, whose name is supposedly Daniel, gave out the number he then slammed the window shut and walked away. This has got to be the absolute WORST service I have ever encountered!
Madison Evrard
Frequently forgets added toppings I pay extra for in the app.. but it's good when it's fresh. People are nice just a little forgetful or don't mention they're out of stuff.
Food: 4
Service: 4
Recommended dishes: Big Mac, Egg Mcmuffin
Kenny Bolen
Always something every time I stop. Called HQ they didn't respond
Atmosphere: 1
Food: 3
Service: 1
Brian
tried the app 20 times sitting in the parking lot, nothing... apparently they didn't want my purchase
I am disappointed with this restaurant. Most of the workers are usually polite and pleasant- but there is a woman there that wears blue eyeshadow. (I'm not sure if she's a manager or what because I don't see her often.) But she is downright RUDE. She will cut you off while you're talking. She interrupted me while I tried to clarify my order- saying that she got it. And the order was still wrong.
I'm also frustrated with the quality of the food. I get the bagels in the morning and they smother it with hollandaise sauce. So I asked for them to go easy on it- it was still dripping with it. Going through the drivethru means driving and eating. I can't do that if sauce is dripping everywhere.
I was super excited when mcds brought back the bagels- but I am less into them now that they are so skimpy. One piece of bacon cut in half. Really?? One slice of cheese.... have you looked at the picture on the menu lately? Looks nothing like it now.. And this is a recurring issue, not just an accident.
The last three times i got fries, the container was only half filled. I am not impressed!
Atmosphere: 3
Food: 3
Service: 3
Well, uhh, management needs retrained. Especially whoever that one manager was. He yelled at a customer and called him a liar. He also yelled at all his staff. It wasn't even rush hour. He also said we were lying about our food being burnt. Even though the smell and the brown nuggets were obvious. They aren't always bad, but I felt bad for customers and staff because of that one manager. Please check who you hire before you give them a power. That's all I ask. Thank you.
Atmosphere: 2
Food: 2
Service: 1
Walked in with a McDonald’s cup from another store I ordered at previously today. (I drive around Iowa for my job) and asked about refilling my cup instead of getting a new one. After placing the order for 1 large mellow yellow the manager as I’m walking out shouts at me that I was stealing and called me a thief. I had to actually show her on her own order screen my order and explain that I’m not a thief and just didn’t feel like waiting for them to hand me a cup. Very disappointed in how she handled the whole situation and she didn’t even apologize for shouting to the whole store that I was stealing 32oz of soda.
Atmosphere: 1
Food: 4
Service: 1
Terrible cold food , very sloppy.
Vegetarian options: No salads or anything healthy options
Dietary restrictions: Nothing available for anyone with specific needs
Kid-friendliness: Somewhat kid friendly
Wheelchair accessibility: Not the greatest
Atmosphere: 3
Food: 1
Service: 1
1/26/25 Ordered breakfast at 10:07 AM through Curb Side and one of our sandwiches had the right sticker but was entirely the wrong sandwich so we went through the drive thru to let someone know so we didn't have to get out the car in the cold and the smartie in drive thru said we couldn't do that, that we need to speak to the manager in person and that they can't handle that in drive up, forcing us to pull around and park and go inside. Then when we went inside to get the correct sandwich, the manager was unsympathetic, was very rude, and laughed when she told the cook to fix the correct sandwich, which he very sloppily threw together. This is the second time this has happened in the past couple weeks and if it happens again we will no longer be going to McDonald's for Breakfast.
Atmosphere: 2
Food: 3
Service: 1
Absolutely horrible experience Everytime. Poor management=poor employee's. Will never return to this location. The location in the Loves truck stop building is amazing, this one is trash.
Atmosphere: 1
Food: 1
Service: 1
I’m trying to call the store but the number has been saying the user is busy for 2days.
Service: 1
Treated very well and willing to answer my questions. Happy meal was good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Latte, Big Mac, Quarter Pounder Hamburger, Mcdouble
It's okay.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Cheeseburger, World Famous Fries
Service was fast and staff were friendly however my food was cold, French fries soggy.
Food: 3
Service: 4
Recommended dishes: World Famous Fries
Restaurantji Recommends
Tonight my husband ordered two burgers with NO ONIONS on the mobile app, but ended up getting them with onions. He called and was able to get them re-made. Upon arriving, the manager on duty asked if he had a 20 piece chicken nugget and burger with honey mustard and my husband replied, "No, I just had the two big macs with no onions." The manager then angrily asked for my husband could pull ahead because he now had to re-make the burgers again. After a few minutes, the same manager came to the window and presented him with only one burger. My husband then reminded the gentleman, that he needed two re-made, not one. The manager then began to raise his voice saying that my husband was holding up the line and wasting his time. He then proceeded to say that next time, my husband should go inside the restaurant and that they simply make the orders based on the way they are placed on the app. My husband then tried to show the manager his order where it clearly states that he requested no onions, but instead of the manager taking a look at the order, he said that looking at his order was a waste of his time and he had to go back to work. My husband then requested the corporate number to report him. After the gentleman, whose name is supposedly Daniel, gave out the number he then slammed the window shut and walked away. This has got to be the absolute WORST service I have ever encountered!
Atmosphere: 1
Food: 1
Service: 1
Tonight my husband ordered two burgers with NO ONIONS on the mobile app, but ended up getting them with onions. He called and was able to get them re-made. Upon arriving, the manager on duty asked if he had a 20 piece chicken nugget and burger with honey mustard and my husband replied, "No, I just had the two big macs with no onions." The manager then angrily asked for my husband could pull ahead because he now had to re-make the burgers again. After a few minutes, the same manager came to the window and presented him with only one burger. My husband then reminded the gentleman, that he needed two re-made, not one. The manager then began to raise his voice saying that my husband was holding up the line and wasting his time. He then proceeded to say that next time, my husband should go inside the restaurant and that they simply make the orders based on the way they are placed on the app. My husband then tried to show the manager his order where it clearly states that he requested no onions, but instead of the manager taking a look at the order, he said that looking at his order was a waste of his time and he had to go back to work. My husband then requested the corporate number to report him. After the gentleman, whose name is supposedly Daniel, gave out the number he then slammed the window shut and walked away. This has got to be the absolute WORST service I have ever encountered!
Frequently forgets added toppings I pay extra for in the app.. but it's good when it's fresh. People are nice just a little forgetful or don't mention they're out of stuff.
Food: 4
Service: 4
Recommended dishes: Big Mac, Egg Mcmuffin
Always something every time I stop. Called HQ they didn't respond
Atmosphere: 1
Food: 3
Service: 1
tried the app 20 times sitting in the parking lot, nothing... apparently they didn't want my purchase
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