Taco Bell
1300 W 18th St S, Newton
(641) 792-1251
Recent Reviews
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Me and my family just got done with an amazing trip at Farrar Elementary school and we wanted Taco Bell, we were so excited and happy that there was a close one and we were so hungry and we got here and they close over an hour early and we were so upset, I hope whoever closed up early has a not great night because that was disappointing pulling into a great food place just to have our hopes crushed, do not go here!
Atmosphere: 1
Food: 1
Service: 1
This Taco Bell location might be the worst I’ve ever been to. Sad to see an establishment lack in so many areas. Took 10 minutes for them to take my order in the drive thru when there was only 1 customer here. As well they messed up my order twice and took 40 minutes to get my food to me. Something needs to be fixed.
Atmosphere: 1
Food: 1
Service: 1
SLOW, took 20 minutes to get our food out, had no tortillas, and overall were just incompetent people working there. Would not recommend for anyone to stop here, go somewhere else
Atmosphere: 1
Food: 1
Service: 1
Very slow
We have given this location countless tries over the years and they just keep getting worse, especially within the last year and their hours constantly changing. We've gone a few times when the signs said they were open in the middle of the day and theyre closed.
Every time we've been there in the past 5 years food has been completely messed up or just inedible because its burnt or so stale.
Tonight we got 2 tacos for our son and one was fine. The other there was maybe a tablespoon of meat, no cheese and 2 pieces of lettuce. We got 2 crunch wraps. Extra beef, nacho cheese and sour cream. Absolutely no cheese. So we got charged for cheese we didn't recieve. Ordered a cheesy gordita crunch and it came loaded with Fiesta strips for some reason??? The bottom of the bag was soaked with grease from everything being so poorly packaged that it tore.
Attempted to call multiple times and the line was busy every time.
Atmosphere: 1
Food: 1
Service: 1
If I could give this restaurant 0 stars, I would. This might be my worst fast food experience in my life. I showed up around 6:30, waited for the employee to take our order for a couple minutes, ordered, then sat down and waited… and waited… and waited… for 40 minutes, no kidding. As we were sitting down waiting for our food, we saw the only guy in the kitchen, cleaning. Finally, we had enough and asked the man where our food was and he said “you haven’t gotten your food yet?” He ended up bringing his manager over, along with the other employees who were smoking outside and we got a refund because they couldn’t make our food anymore now that the kitchen was closed. Unbelievable. Never going here again, I recommend not going here unless you want to wait 3-5 business days for your food.
Atmosphere: 1
Food: 1
Service: 1
Great place if you like walking tacos.
Atmosphere: 1
Food: 1
Service: 1
We stop in to have lunch while driving through on our way home. We ordered our food my girlfriend told them what she wanted. I got half my order and they didn’t even take down my girlfriend’s food. So by this point she said screw it didn’t even bothered with it. I had to go back up to the counter after waiting for 15 mins for my other half of my order. Got it not even made like I told them. I said screw not even worth my time especially seeing the people before me that had to go up to the counter 3 times for there other half of their order. When we left they still never got there other half of their order. I will never go to this restaurant site when I go back through there.
Food: 1
Service: 1
This place is a complete scam!! I got a 8 piece bucket of chicken meal and the lady said sides are 10$ extra, which is completely BS, never eating here again. One star
Atmosphere: 1
Food: 1
Service: 1
If I could give a 0 star rating I would! This place is an absolute joke! I dont know of any fast food place that makes you wait for 30 minutes for a taco order then tells you they dont have what you ordered when the waiting room was empty ! Very rude inconsiderate staff! Will never go back there again!
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If I could give no stars, I would, came here on my birthday, wanting my favorite restaurant and a nine dollar box, after I put my card into pay I was told that they had no tomatoes and no lettuce. I said “oh man I guess that’s OK” And one of the employees in the back instantly mocked me and said “oh man, no lettuce HAHAHAHA”. That is not even the end of it. I went to go sit down and waited about 10 minutes and walked up asking “hey guys I was wondering how long it’s gonna be I’m in a hurry” and they said it would be another 15 minutes (this was after one employee asked another employee who asked another employee) so I asked for a refund and they gave it to me. Still haven’t received it. Called them today and they said to come down to the store and they would give me my refund, went there and they said it would be there in 3 to 4 days, total liars. My parents who live here said that the food here is absolutely awful too. This place should be shut down awful negative five stars.
Atmosphere: 1
Food: 1
Service: 1
Literally the worst experience ive ever had. Ordered the new flaming hot grilled cheese in the box. The grilled cheese had a think layer of shredded cheese on one side, not grilled AT ALL. My hard shell taco and fried taco BOTH had zero lettuce or tomato. Went tell the guy behind the counter and he then informs us they are COMPLETELY out of lettuce and tomato. WHY wouldnt you inform the customer when they order their food then?!?!? SERIOUSLY?! HOW REDICULOUS
Literally the best taco bell I've had in my life, the food was amazing and the service was fast, I didn't go inside however so I can't say much about the atmosphere
Food: 5
Service: 5
This location had good food and service, I just wish they were able to honor taco bell app deals and rebates. Apparently this combo location only acknowledges KFC.
Atmosphere: 5
Food: 5
Service: 5
Bean Burrito w Sour cream was great, little spendy though. The Manager that took my order, she runs the crew like a Navy Sea Captain, except she doesn’t yell at people. Give these people a raise, they earn it.
Food: 5
Service: 5
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