Didn't get shake with order, had to wait for service for several minutes. When I sat down to eat I found my Bigmac with the patties in wrong order to the buns.
Atmosphere: 1
Food: 1
Service: 1
Tina Ramirez
Slow to respond at drive thru. Kept trying to give me someone else's order. But the staff members were relatively friendly.
Atmosphere: 3
Food: 4
Service: 3
Heather Gorden
Worst McDonald's experience ever! Entered the drive thru line at 10:05am so my friend could get breakfast burritos, it was after 10:30 before we even got up to order, so had to order lunch then. Drove out with our food after 11:05am. An hour!! And my friend's burgers were cold & mine had no pickles. But an hour in the drive thru?! No apologies for the wait, no coupons. Unbelievable!
Atmosphere: 1
Food: 2
Service: 1
Gabriel Johnson
I went to McDonalds late night. The staff was super friendly and funny, they even laughed at my dumb jokes. What a great crew!! Super impressed
Food: 5
Service: 5
Stacie Werner
Food was AWEFUL waited almost 20 min at pick up for food.....fries were cold which we returned and still was given maybe slightly warmer fries....given by the none other than the shift manager!! The restaurant was not buisy, No one in line at the counter and no other cars at drive thru so not buisy at 5:30 p.m. (now I know why) we have only a few choice for fast food, sad that this is the impression your staff give, we will definitely be going elswhere and the thing is I Like McDonald's!! I'm sure if your staff were out and spending money on food they would not accept the food that was sold to us and yes it's very agitating to get to your home to find food is less than subpar...I hope the food that was being door dashed was Acceptable. Please Okoboji McDonald's do better!!
Food: 1
Service: 1
ツteethjoy
cody santina and ina i think thats their names made the most AMAZING fresh mcdonalds food i have had in so long, i used to work at a mcdonald’s so im usually really picky about how things are made but i was super surprised with the quality:) thank you guys!! i will 100% be returning to this location
Atmosphere: 5
Food: 5
Service: 5
nick jeffrey
Food always cold and sloppy. Had a worker carry happy meal out with his TEETH, literally put the handle on his mouth. This place is trash
Atmosphere: 1
Food: 1
Service: 1
Chad Jansen
Not a good experience. Long wait and the lobby was dirty and flies everywhere.
Atmosphere: 1
Food: 1
Service: 1
Lisa Smith
No one was working the register and there was only 1 kiosk open that kept glitching. We were a group of 8 that no one wanted to wait on after we had kiosk problems. After I got the attention of someone to help me up front I was ignored and skipped over. Terrible service!
Atmosphere: 1
Food: 1
Service: 1
Slayton McCarter
Horrible, waited 30 minutes for cold fries and half thrown together burger
ORDERED 6 BIG BREAKFAST AND WHEN ORDER WAS DELIVERED TO MY CAR I ASKED IF THE BUTTER AND JELLY WAS IN THE BAGS. SHE SAID YES. I ARRIVED BACK TO WORK AND UNLOADED THE BAGS. NO BUTTER AND NO JELLY. I WAS LIED TO MY FACE. DROVE BACK TO STORE AND ASKED FOR THE MISSING ITEMS. LADY WAS RUDE AND NO APOLOGY. FOOD WAS COLD WHEN I GOT BACK. UGH
Atmosphere: 1
Food: 1
Service: 1
Misty Slawson
Went through drive threw and ordered 3 items.... 2 sandwiches and small fries.... my fries weren't even cooked. The gentleman at the first window was rude when I asked for my receipt after paying and the only good thing about that visit is the lady at the second window was a sweetheart!
Didn't get shake with order, had to wait for service for several minutes. When I sat down to eat I found my Bigmac with the patties in wrong order to the buns.
Atmosphere: 1
Food: 1
Service: 1
Slow to respond at drive thru. Kept trying to give me someone else's order. But the staff members were relatively friendly.
Atmosphere: 3
Food: 4
Service: 3
Worst McDonald's experience ever! Entered the drive thru line at 10:05am so my friend could get breakfast burritos, it was after 10:30 before we even got up to order, so had to order lunch then. Drove out with our food after 11:05am. An hour!! And my friend's burgers were cold & mine had no pickles. But an hour in the drive thru?! No apologies for the wait, no coupons. Unbelievable!
Atmosphere: 1
Food: 2
Service: 1
I went to McDonalds late night. The staff was super friendly and funny, they even laughed at my dumb jokes. What a great crew!! Super impressed
Food: 5
Service: 5
Food was AWEFUL waited almost 20 min at pick up for food.....fries were cold which we returned and still was given maybe slightly warmer fries....given by the none other than the shift manager!! The restaurant was not buisy, No one in line at the counter and no other cars at drive thru so not buisy at 5:30 p.m. (now I know why) we have only a few choice for fast food, sad that this is the impression your staff give, we will definitely be going elswhere and the thing is I Like McDonald's!! I'm sure if your staff were out and spending money on food they would not accept the food that was sold to us and yes it's very agitating to get to your home to find food is less than subpar...I hope the food that was being door dashed was Acceptable. Please Okoboji McDonald's do better!!
Food: 1
Service: 1
cody santina and ina i think thats their names made the most AMAZING fresh mcdonalds food i have had in so long, i used to work at a mcdonald’s so im usually really picky about how things are made but i was super surprised with the quality:) thank you guys!! i will 100% be returning to this location
Atmosphere: 5
Food: 5
Service: 5
Food always cold and sloppy. Had a worker carry happy meal out with his TEETH, literally put the handle on his mouth. This place is trash
Atmosphere: 1
Food: 1
Service: 1
Not a good experience. Long wait and the lobby was dirty and flies everywhere.
Atmosphere: 1
Food: 1
Service: 1
No one was working the register and there was only 1 kiosk open that kept glitching. We were a group of 8 that no one wanted to wait on after we had kiosk problems. After I got the attention of someone to help me up front I was ignored and skipped over. Terrible service!
Atmosphere: 1
Food: 1
Service: 1
Horrible, waited 30 minutes for cold fries and half thrown together burger
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Something very very wrong with the management of this McDonald's.
Atmosphere: 1
Food: 1
Service: 1
It's McDonald's! What do you expect
Atmosphere: 3
Food: 3
Service: 3
Rude drive thru attendant. Incredibly slow drive thru
Atmosphere: 1
Food: 1
Service: 1
ORDERED 6 BIG BREAKFAST AND WHEN ORDER WAS DELIVERED TO MY CAR I ASKED IF THE BUTTER AND JELLY WAS IN THE BAGS. SHE SAID YES. I ARRIVED BACK TO WORK AND UNLOADED THE BAGS. NO BUTTER AND NO JELLY. I WAS LIED TO MY FACE. DROVE BACK TO STORE AND ASKED FOR THE MISSING ITEMS. LADY WAS RUDE AND NO APOLOGY. FOOD WAS COLD WHEN I GOT BACK. UGH
Atmosphere: 1
Food: 1
Service: 1
Went through drive threw and ordered 3 items.... 2 sandwiches and small fries.... my fries weren't even cooked. The gentleman at the first window was rude when I asked for my receipt after paying and the only good thing about that visit is the lady at the second window was a sweetheart!
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