McDonald's
2720 Iowa Ave N, Onawa
(712) 854-1227
Recent Reviews
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It looks like they’re getting a lot of new people in. I just got served in the drive thru by two very respectful young men. So nice and refreshing compared to the other workers I’ve came across here.
They never once have gotten my order right. They always forget a food item or sauces. This location also seemingly only hires the most unenthusiastic and lazy employees.
Atmosphere: 1
Food: 3
Service: 1
The person taking orders needs to exercise some patients.
We were there 5 minutes after they opened. Ordered our sausage, egg and cheese breakfast sandwiches to go. We ate them while we were driving and they were ice cold. I do believe they were made the night before because the cheese, the egg and the meat were all ice cold. Never again.
Atmosphere: 1
Food: 1
Service: 1
Over 15 mins in a completely empty drive through with no one at the window that would have been receiving food.
Atmosphere: 1
Food: 1
Service: 1
My go-to when headed south on 29. Always good service!
Atmosphere: 4
Food: 4
Service: 4
If I could give 0 stars I would. I placed my breakfast order on the app at a few minutes after 10 and was waiting in the drive through till 10:32 they refused to make my order even though I placed it long before breakfast ended and paid for it. Then the order taker argued with me on why they wouldn’t make the order. This company should revise there online ordering times if they won’t make orders placed before 10:30. Poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Lobby closed at 8pm. 12 cars in the drive thru because of this. Complete joke.
Atmosphere: 1
Food: 1
Service: 1
Lock doors at 9:30 wen suppose to be open till 11
My boss and I had put in a large order for breakfast for her kids and ourselves at 10am. At 10:10 we were in the parking lot checked in for curbside. We went inside at 11am asking where our food was and the older lady I think is a manager dismissed us completely. No apologies, argued with us that we weren't here. She was very rude and unprofessional. She walked away without any apologies, wouldn't even look at our app showing we have been here. Customer service is horrible here!
Service: 1
Restaurantji Recommends
Almost comparable to Texas roadhouse.
Atmosphere: 5
Food: 5
Service: 4
I want to thank this McDonalds for having their lights on so I pulled off the highway only to find out they open in 30 min.
Atmosphere: 1
Food: 1
Service: 1
Friendly service and fast service. Restrooms were very clean.
Food: 5
Service: 5
Ordered online. Didnt bring out curbside right away. Had to go in and get two hash browns and iced coffee
Atmosphere: 3
Food: 4
Service: 2
There were no clean tables. It took forever to get our food. We were supposed to have our food taken to our table with one of those table tents. Instead they called out our order and we had to get it. For it supposedly to be fast food, it was very very slow.
Atmosphere: 1
Food: 4
Service: 1
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