McDonald's
309 E Oskaloosa St, Pella
(641) 628-8004
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Quit putting SOOO MUCH MAYO, I’ve been sick a week an th second I take a bite from a Quarter pounder w cheese, nothing but mayo. NOTHING. So highly doubtful I’ll ever recommend this location. They couldn’t even be bothered to fold th top of th bags down before running them out into the cold to a car tht was moved forward. Ridiculous tht I pay $50+ EVERY VISIT jus to get th same garbage.
Atmosphere: 3
Food: 1
Service: 3
Bad service. Rude employee who wasted my rewards and was very rude about it. Also the red head younger girl treated me like I was stupid and said “there’s no point” when asking for modifications.
Atmosphere: 1
Food: 1
Service: 1
I've went through drive through a couple of times and staff was fine and food was good.
Food: 5
Service: 5
On 10/27/2025 around 8:45pm went to order food for my son.That has Down Syndrome very frequently.This is like the third time going through the drive through.They don't know how to clean out their ears and listen. When you're told a number nine that's two cheeseburgers with ketchup and mustard only and you want a large drink. How do you get one cheeseburger and a large drink out of that order? That's the same order that we get when we come frequently unless we have to order more. Very incompetent , people learn to clean your ears out.
Atmosphere: 1
Food: 1
Service: 1
Clean and friendly
Atmosphere: 5
Food: 5
Service: 5
Friendly and helpful staff at the drive-thru. Late night meal after getting to the campground late. The lemonade was too watered down. The woman at the window thought it may need changing so I just asked to change my drink to water. Very nice experience, will go again.
Food: 4
Service: 5
bad costumer service
Atmosphere: 1
Food: 3
Service: 1
bad customer service. attitude. make it seem like they dont wanna work at all. not helping customers.
Atmosphere: 1
Food: 3
Service: 1
Wish I could give a 0 but I placed a mobile order and I went in to get it and they didn’t even compromise with me after I showed them proof including my bank account and they just left me and blames it on me. Never going there again as well as calling corporate that is ridiculous like seriously.
Atmosphere: 1
Food: 1
Service: 1
The store looked nice and the staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This McDonalds is just as average as any other. But occasionally they'll really make some strides. Recently since the advent of the app and rewards this place has done enough to warrant another star. Pella has a pretty good McDonald's out of all the ones I've been too.
Prompt delivery whenever we order from the app and pick up
Atmosphere: 4
Food: 4
Service: 4
Horrible customer service!! Manager got pissed cause somebody asked for extra ketchup sachets .
Only one in town.. probably why 🙄
Got a hash browns with my meal and ordered an extra hashbrown. Got home when I found out I never got any hashbrowns. It wasn’t even busy this morning. Never left a review. That’s how disappointing this was.
We went through the drive through and could see our food sitting waiting for it to be served to us but they manager that was also working the window was standing at the front counter gossiping and by the time we got our food it was cold.
Atmosphere: 3
Food: 2
Service: 1
Loading...