Dairy Queen Grill & Chill
185 Peosta St, Peosta
(563) 583-4646
Recent Reviews
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I went here to just eat lunch, and I don't typically expect much from fast food. I normally don't even write these for fast food places- but my experience was awful. I ordered a plain cheeseburger and fries combo. I said 'and then a' , and before I could find out my sentence I was given my total. I had to tell the person I also wanted a small ice cream. They then gave me the total, and I can at least say the service was quick. However, the fries are old and dry, and I got the entirely wrong burger. While I don't mind spicy, it's not what I wanted. The sauce was everywhere in the container for it and it got all over my hands- and let me tell you, it stains. I asked for the wifi as there is a dairy queen guest wifi that I saw, but the person said there was no wifi. I wouldn't call it guest wifi if it's not for guests. At the very least the tables were clean, but the floor had some trip hazards.
Atmosphere: 3
Food: 2
Service: 1
Great food and service, easy on and ez off the hwy. Very convenient. Always fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Quick service, obviously tasty treats and friendly staff
Atmosphere: 5
Food: 5
Service: 4
We just waited in the drive-thru line for 40 minutes after they took our order...and ended up leaving with 5 vehicles still ahead of us, also waiting. If things are that backed up, have the courtesy to let your customers know instead of wasting their time.
Good chow see
Atmosphere: 4
Food: 4
Service: 4
We went through the Drive. After payment, they asked us to pull forward to wait for our food. We waited for 25 minutes for our food, and then I went Inside to check on our food. Upon going inside, no orders were being made correctly and I waited another 10 minutes to get our food, after asking if I could cancel our order. When I finally got our order They left off a cheeseburger and fries from our order. This was a frustrating experience - paid for cold food and didn't even get all that we paid for.
Atmosphere: 4
Food: 1
Service: 1
I visited this establishment at 4pm on a Monday afternoon, had THE WORST service, ok food ,but piss poor service, walked in and it took them 10 minutes too send help out too take my order , all the lady could say was we'll be with you in a minute, waited another 20 minutes for my food to come out,simple , cheeseburger and chilli dogs , finally got my food , was ok , all at the same time they probably served 20 + customers in the drive through, I guess next time I'll drive my semi truck through the drive thru 😀 , lol not even so much as an apology for the extended waiting
Atmosphere: 3
Food: 3
Service: 1
Got to be the worsts fast food restaurant out there, 20 minutes with 2 cars in the driveway. Took nearly 10 minutes to even take the order, and to top it off the food was cold. Fries tasted like they were under a heat lamp all day, bread was stale. Owners should be held accountable for representing a franchise in this manner.
Atmosphere: 1
Food: 3
Service: 1
same as it always has been
Atmosphere: 4
Food: 3
Service: 3
Waited 10 minutes for someone to take my order. another 15 just for the food to come out to me. not enough workers or the workers are outside smoking & talking. my food was cold & stale. worst fast food location of this chain by far. 30 minutes in a drive thru is NOT FAST
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
This establishment was disgusting. There was pop all over the floor, the pop machine was as dirty as the floor. There wasn't a clean table in the place the whole time we were there noone came out to clean. It will be the last time we go there.
Atmosphere: 1
Food: 2
Service: 2
Showed and about 7:13 maybe even earlier I waited 5 minutes for someone to take my order waited seven more minutes for someone to get my money and I saw someone come off of break go inside and the people behind me got their food before me which all I had ordered was a banana split and a six-piece tender basket I then see the worker that just got off a break go back into his vehicle and waited another 15 minutes before I got my food and during that time I saw two cars pull up the people walking and immediately walk out because of the wait time finally got my food asked about coupons and was told I had to wait 5 to 10 more minutes because they are too busy to come bring them out the banana split was completely overflowing they are giving me a bunch of extra napkins but even with those it spilled all over my car and was almost completely melted and they did not even toast the bread I left at about 7:33
Atmosphere: 1
Food: 1
Service: 1
Horrible. Got 2 blizzards that resemble malts. Totally sloppy 😡
Food: 1
Service: 2
What can I say?
Got there yesterday after work and got gas. Went in and ordered a simple chili dog and soft drink. The girl behind the counter at the register was just standing for about 2 minutes doing nothing and I was the only one there. Then she grabs her wallet and walks around the counter in front of me and another employee went and took her order like I wasn't even standing there. Then after this total disrespect of me, then with no other customer it proceeds to take 5 minutes for a plain chili dog. STAY AWAY FROM THIS PLACE.
Atmosphere: 2
Food: 3
Service: 1
Just buy the ice cream
Service: 5
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