Worst subway ever the manager treated me like crap
Atmosphere: 1
Food: 1
Service: 1
Shawna Bailes
If I could give zeros stars I would. Three employees, one taking her time fixing two sandwiches for an online order, one kid literally twiddling thumbs at the register and one guy moving bread around after putting our meat on bread while we stand there waiting for someone to finish fixing our sandwiches. After several minutes of watching the three of them essentially ignoring us as customers in the store, I walked out. If you can’t help customers in your store when there’s three employees and only one working (slower than molasses at that), lock the doors and only take online orders. Beyond ridiculous.
Service: 1
David Toops
Very slow service
Atmosphere: 3
Food: 4
Service: 2
Mo y
My first time there and they were great. They even labeled the sandwich which was extra thoughtful.
Food: 5
Service: 5
Recommended dishes: Subway Club
Karen Pollard
The 3 employees spent more time arguing with each other about who was going to work that they weren't paying attention to the few customers they did have! I got the sandwich for girl in front of me which was not at all what I ordered. I watched the employee put my toppings on correctly but somehow between there, wrapping them and checking out they got switched! There were only 4 customers there! Very unprofessional behavior for your workers. If I lived in Peosta, I would have gone back and gotten a correct order. Instead, I paid you $7 plus dollars for a sandwich I threw away!
Brandon Martin
Waited 20 minutes past my pre-ordered time and still did not get my sub. Wasted my entire lunch break. 2 people durring lunch what a joke
Service: 1
Kiaa Moneaa
The workers at this location are not friendly, helpful, or knowledgeable about their own store and how to fully assist customers. I placed an order online since there was a DELIVERY option. I waited more than an hour without having an update before calling, when the person that answered told me that my order was ready and waiting for me to pick it up. They argued about not offering delivery and ultimately put a manager on the phone, named Jessica. She was attitudinal and explained that she couldn’t even cancel my order, I’d have to call DoorDash to cancel and get a refund. This made no sense because my order was made through Subways direct website, not DoorDash. I called DoorDash to cancel and waited to receive credit only to find out a week later that Subway needed to process credit.I called Subway back and got a manager named Amanda who explained she could not process the credit on her system and would need to call a larger manager the next day. She was supposed to call me with an update the next day and never did. All the while, they still had my money and I had nothing from them. I disputed the cost with my bank since every one seemed too incompetent to help and fully resolve the situation.
Service: 1
Bobbi Delaney
I got a footlong cold cut sub (I thought that's what I ordered). The sub was horrible, and the sauce they put on it was runny. I was shocked when I opened the sub. Most of the ingredients in the sub came out of it, and it was a runny mess, and I couldn't eat it. I paid extra for more ingredients, and their were no extra ingredients.I asked to wrap each 1/2 of the sub to be wrapped separately, and this was not done with the sub that was so awful. I haven't checked the Tuna sub yet, but it should be okay. I love your tuna sub.
Atmosphere: 5
Food: 4
Service: 4
Terri Kay
Christmas Eve 2023 and the woman working had the worst attitude , by far the worst customer service.
Service: 1
Terri Anderson
Christmas Eve 2023 and the woman working had the worst attitude , by far the worst customer service.
Ordered the beast and was very satisfied! Very good sub. The staff were great as well! Clean lobby !!
Atmosphere: 5
Food: 5
Service: 5
Dakotah McGraw
The service I received from this Subway was the worst I have ever had at a chain restaurant. I had to repeat myself 3-5 times anytime I spoke. The employee was too busy looking over his shoulder conversating with what I would presume to be some sort of management. I asked for my chicken & bacon to be warmed up twice because its usually not enough and nothing about my sandwhich was warm. It was still VERY much so cold. Very disappointed in the whole experience today.
Atmosphere: 1
Food: 2
Diego Sixtos Hernández
Slow service :( staff is friendly and the space is very clean and
Atmosphere: 5
Food: 3
Service: 1
Tyler Nack
Stopped by on my way through town to get a fresh bite. Waited 15 minutes for the order in front of me which was 3 meatball subs. The crew didn't seem prepared, pretty scattered. By my measure, 15 minutes is excessive. Then when I thought I was next, the crew started preparing an online order and laid out 3 or 4 placements for sub preps. I wasn't prepared to wait another 15 minutes so I stepped out. I got a fresh slice of pizza at Casey's in less than 3 minutes. I was really looking forward to sitting down and having a sub but my loss of time was frustrating.
Atmosphere: 2
Food: 2
Service: 2
Brandon “BMWinters32” Winters
Karlie was nice at assisting me.! So was young guy who rung me up. Nice place
Worst subway ever the manager treated me like crap
Atmosphere: 1
Food: 1
Service: 1
If I could give zeros stars I would. Three employees, one taking her time fixing two sandwiches for an online order, one kid literally twiddling thumbs at the register and one guy moving bread around after putting our meat on bread while we stand there waiting for someone to finish fixing our sandwiches. After several minutes of watching the three of them essentially ignoring us as customers in the store, I walked out. If you can’t help customers in your store when there’s three employees and only one working (slower than molasses at that), lock the doors and only take online orders. Beyond ridiculous.
Service: 1
Very slow service
Atmosphere: 3
Food: 4
Service: 2
My first time there and they were great. They even labeled the sandwich which was extra thoughtful.
Food: 5
Service: 5
Recommended dishes: Subway Club
The 3 employees spent more time arguing with each other about who was going to work that they weren't paying attention to the few customers they did have! I got the sandwich for girl in front of me which was not at all what I ordered. I watched the employee put my toppings on correctly but somehow between there, wrapping them and checking out they got switched! There were only 4 customers there! Very unprofessional behavior for your workers. If I lived in Peosta, I would have gone back and gotten a correct order. Instead, I paid you $7 plus dollars for a sandwich I threw away!
Waited 20 minutes past my pre-ordered time and still did not get my sub. Wasted my entire lunch break. 2 people durring lunch what a joke
Service: 1
The workers at this location are not friendly, helpful, or knowledgeable about their own store and how to fully assist customers. I placed an order online since there was a DELIVERY option. I waited more than an hour without having an update before calling, when the person that answered told me that my order was ready and waiting for me to pick it up. They argued about not offering delivery and ultimately put a manager on the phone, named Jessica. She was attitudinal and explained that she couldn’t even cancel my order, I’d have to call DoorDash to cancel and get a refund. This made no sense because my order was made through Subways direct website, not DoorDash. I called DoorDash to cancel and waited to receive credit only to find out a week later that Subway needed to process credit.I called Subway back and got a manager named Amanda who explained she could not process the credit on her system and would need to call a larger manager the next day. She was supposed to call me with an update the next day and never did. All the while, they still had my money and I had nothing from them. I disputed the cost with my bank since every one seemed too incompetent to help and fully resolve the situation.
Service: 1
I got a footlong cold cut sub (I thought that's what I ordered). The sub was horrible, and the sauce they put on it was runny. I was shocked when I opened the sub. Most of the ingredients in the sub came out of it, and it was a runny mess, and I couldn't eat it. I paid extra for more ingredients, and their were no extra ingredients.I asked to wrap each 1/2 of the sub to be wrapped separately, and this was not done with the sub that was so awful. I haven't checked the Tuna sub yet, but it should be okay. I love your tuna sub.
Atmosphere: 5
Food: 4
Service: 4
Christmas Eve 2023 and the woman working had the worst attitude , by far the worst customer service.
Service: 1
Christmas Eve 2023 and the woman working had the worst attitude , by far the worst customer service.
Service: 1
Restaurantji Recommends
Ordered the beast and was very satisfied! Very good sub. The staff were great as well! Clean lobby !!
Atmosphere: 5
Food: 5
Service: 5
The service I received from this Subway was the worst I have ever had at a chain restaurant. I had to repeat myself 3-5 times anytime I spoke. The employee was too busy looking over his shoulder conversating with what I would presume to be some sort of management. I asked for my chicken & bacon to be warmed up twice because its usually not enough and nothing about my sandwhich was warm. It was still VERY much so cold. Very disappointed in the whole experience today.
Atmosphere: 1
Food: 2
Slow service :( staff is friendly and the space is very clean and
Atmosphere: 5
Food: 3
Service: 1
Stopped by on my way through town to get a fresh bite. Waited 15 minutes for the order in front of me which was 3 meatball subs. The crew didn't seem prepared, pretty scattered. By my measure, 15 minutes is excessive. Then when I thought I was next, the crew started preparing an online order and laid out 3 or 4 placements for sub preps. I wasn't prepared to wait another 15 minutes so I stepped out. I got a fresh slice of pizza at Casey's in less than 3 minutes. I was really looking forward to sitting down and having a sub but my loss of time was frustrating.
Atmosphere: 2
Food: 2
Service: 2
Karlie was nice at assisting me.! So was young guy who rung me up. Nice place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Submarine Sandwich
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