Fast, friendly service. That sandwich was very good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sandwich
georgia warren
Came in around 8pm to pick up me and a coworker order, the young lady told me she was just about to call me because they didn’t have turkey. I asked for a refund and my coworker changed her sandwich. As she making my coworker sandwich I changed my mind and decide to get something else since I didnt have time go anywhere else. My lunch break is only 30mins. Her smile went upside down she had the biggest attitude making my sandwich mind you it’s 8pm the store don’t close till 9pm. Half of everything is already put a way. So she had to go to the back to get me ranch and mayo. I also ordered online before twice and asked for guacamole on my sandwich and it didn’t have it. So I paid twice for it and didn’t receive it when I asked why they said they put it up at 8oclock so if that’s the case why don’t they offer a refund ?
Jake O
Cory made me a great sandwich very quickly!
Food: 4
Service: 5
Ryan Robbins
Teenage employees are buddy-buddy with the manager, they talk about other employees behind their back which causes the employees anxiety. This should not be in a supposed to be a professional atmosphere
Atmosphere: 1
Edward Couto
Service was exceptional. Two gals and very professional with greeting and parting phrases. Did tremendous job answering questions about new items . Prepared great tasting products. They just worked well as a team. If I wasn't retired and needed some team members I would be offering them the world to come work for me . Two great ambassadors for this location and the brand.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Trevor Hines
Service was good. The bread seemed old, The cookies were hard. Pretzel was very good.
Employees were less than friendly. The lettuce looked like it had been sitting there for days. I was expecting a little more from polk city but ended up pretty
Atmosphere: 1
Food: 1
Service: 1
isuflip21
Placed order through the app. It was my fault for not checking the bag before I left, but I put too much trust in them getting the order right. Sandwich was supposed to be footlong but they made a 6”. After engaging in conversation with a representative of that store, they have not replied to my last 2 emails to make right what they are due to. That and the bread was not fresh. Order was placed at 5:30pm.
Atmosphere: 2
Food: 2
Service: 1
Scott Canfield
We went to the Polk City Iowa location. The bread was crusted and dry as if it had been made several days beforehand. Service was poor atmosphere was typical subway.
Atmosphere: 2
Food: 1
Service: 2
Cael Cotter
This subway is great and never had a problem. The staff is always super freindly, and the food is always fresh sometimes its a little dirty but not to the extreme.
We placed an order over the phone at 3 minutes away, it was close to closing, which I understand is frustrating. The server over the phone initially refused our order, until she realized we were close, she yelled at my friend multiple times who was trying to order a specific cheese that they didn’t have, as if we had the menu memorized, and she kept telling us that the doors would be locked when we got there even though we would be there before close. I have worked in fast food, I understand the frustration with last minute orders, but it’s 7pm. We are not holding them out until 11:30 on a school night like I used to have to deal with, and the sandwiches take just a few minutes to make and she could have them done before close. We have sick people at home, this is the only quick restaurant in town, we needed food, and her behavior was absolutely inappropriate. Horrid service, the most rudely I’ve ever been treated.
Atmosphere: 1
Food: 3
Service: 1
Mark Chamberlain
How do you let somebody order a BLT Wrap, heat up the bacon, get the wrap out and start to make it. Then knowingly tell the person that you don't have tomatoes. That is literally in the name.
Lindsey Robinson
I worked there. Manager was amazing, other then she had her sister and husband get away with to much. Shouldn't have family under you.
Audrey
Service was quick and the food was fresh. The employees were eager to wait on you and pleasant.
Fast, friendly service. That sandwich was very good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sandwich
Came in around 8pm to pick up me and a coworker order, the young lady told me she was just about to call me because they didn’t have turkey. I asked for a refund and my coworker changed her sandwich. As she making my coworker sandwich I changed my mind and decide to get something else since I didnt have time go anywhere else. My lunch break is only 30mins. Her smile went upside down she had the biggest attitude making my sandwich mind you it’s 8pm the store don’t close till 9pm. Half of everything is already put a way. So she had to go to the back to get me ranch and mayo. I also ordered online before twice and asked for guacamole on my sandwich and it didn’t have it. So I paid twice for it and didn’t receive it when I asked why they said they put it up at 8oclock so if that’s the case why don’t they offer a refund ?
Cory made me a great sandwich very quickly!
Food: 4
Service: 5
Teenage employees are buddy-buddy with the manager, they talk about other employees behind their back which causes the employees anxiety. This should not be in a supposed to be a professional atmosphere
Atmosphere: 1
Service was exceptional. Two gals and very professional with greeting and parting phrases. Did tremendous job answering questions about new items . Prepared great tasting products.
They just worked well as a team.
If I wasn't retired and needed some team members I would be offering them the world to come work for me .
Two great ambassadors for this location and the brand.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Service was good. The bread seemed old, The cookies were hard. Pretzel was very good.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Auntie Anne's Footlong Pretzel
Employees were less than friendly. The lettuce looked like it had been sitting there for days. I was expecting a little more from polk city but ended up pretty
Atmosphere: 1
Food: 1
Service: 1
Placed order through the app. It was my fault for not checking the bag before I left, but I put too much trust in them getting the order right. Sandwich was supposed to be footlong but they made a 6”. After engaging in conversation with a representative of that store, they have not replied to my last 2 emails to make right what they are due to. That and the bread was not fresh. Order was placed at 5:30pm.
Atmosphere: 2
Food: 2
Service: 1
We went to the Polk City Iowa location. The bread was crusted and dry as if it had been made several days beforehand. Service was poor atmosphere was typical subway.
Atmosphere: 2
Food: 1
Service: 2
This subway is great and never had a problem. The staff is always super freindly, and the food is always fresh sometimes its a little dirty but not to the extreme.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak
Restaurantji Recommends
Nice place
Atmosphere: 5
Food: 5
Service: 5
We placed an order over the phone at 3 minutes away, it was close to closing, which I understand is frustrating. The server over the phone initially refused our order, until she realized we were close, she yelled at my friend multiple times who was trying to order a specific cheese that they didn’t have, as if we had the menu memorized, and she kept telling us that the doors would be locked when we got there even though we would be there before close. I have worked in fast food, I understand the frustration with last minute orders, but it’s 7pm. We are not holding them out until 11:30 on a school night like I used to have to deal with, and the sandwiches take just a few minutes to make and she could have them done before close. We have sick people at home, this is the only quick restaurant in town, we needed food, and her behavior was absolutely inappropriate. Horrid service, the most rudely I’ve ever been treated.
Atmosphere: 1
Food: 3
Service: 1
How do you let somebody order a BLT Wrap, heat up the bacon, get the wrap out and start to make it. Then knowingly tell the person that you don't have tomatoes. That is literally in the name.
I worked there. Manager was amazing, other then she had her sister and husband get away with to much. Shouldn't have family under you.
Service was quick and the food was fresh. The employees were eager to wait on you and pleasant.
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