Girl that took my money at first window was awesome really nice no problem help me figure out how to pay a little bit in cash and someone card the guy at the pickup window needs work didn't say a word just through the window open hear me my stuff and forgot my sauces do they clearly stated on my receipt but I asked for don't understand how you can forget to add a sauce when the order has nuggets
Atmosphere: 4
Food: 3
Service: 3
Mark Dunn
This McDonalds needs to have a retraining most of the food is sloppy and not put together well they are almost always heavy handed when salting the fires so much it burns my lips and they have to much banter between the employees and not at all professional as they curse and yell at each other there is not much to eat in Shenandoah so overlook most of this as it is a rotation I keep because of my grandkids oh and almost always as they just begin a special like the Xmas Prince meal the next day it becomes unavailable!!
Atmosphere: 1
Food: 2
Service: 2
Michael Harvey
The latch on the stall door in the men’s restroom had been broken & repaired with a larch that allowed the door to hang open several inches. The electronic eye that flushes the toilet was missing, so you have to push the button to flush, and whoever was ahead of me didn’t bother to do that. There was no soap in the soap dispenser. Any one of these issues would not have made me write a review, but three of them, c’mon!
Sarah Rose310
Drive through
Atmosphere: 4
Food: 5
Service: 4
Chelsea Garcia
Very dirty inside and the staff isn't professional at all. I come thru drive thru alot after what I seen inside the store which is filthy. So I went thru drive thru today and got charged for 2x Carmel drizzle for a frappe and it literally is the same normal amount they put. Then for my son's kids meal I asked for 3 sauces got charged for 3 and they forgot them I asked for the sauces they forgot and he told me I was going to have to pay for them I said I got nuggets I should get 1 free and I already got charged for 2 more sauces. So he gave me the ranch and honey mustard but said I still had to pay for sweet and sour even after showing my receipt. This place acts like the sauces come out of there checks like seriously.
Atmosphere: 1
Food: 1
Service: 1
Hayden Hietbrink
Been standing at the same place at drive through for 5 minutes straight
Atmosphere: 3
Food: 5
Service: 1
Jr Otto
Love the sausage burrito
Atmosphere: 5
Food: 5
Service: 4
Cassandra Roberts
Cashier was awesome today 6/17 3:20pm
Atmosphere: 5
Food: 3
Service: 5
Christina Hayes
Awesome service and food
TJ Collins
F this place. I drove 30 minutes to go get some food because everywhere else was closed. Pull up with 20 minutes left to close. No one says anything Through the speaker. When I pull up to the window To get someone’s attention They ignore me. Then when I went to go walk in The front door, They Went and locked it. Now everywhere is closed and I wasted that gas and time.
This McDonald's in Red Oak Iowa is one of the new designs. Very modern and efficient. No playroom, but kids still like it 👍 very clean 😉 Friendly and helpful staff 👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries, Happy Meal, Chicken Mcnuggets
Trent Tranbarger
I love McDonald's. It's been a thing since I was a kid in the late 80's early 90's. I miss the old aesthetic but I get it.
Food is usually on point here and wait times vary.
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: McDonald's Big Mac, Cheeseburger, French Fries, Quarter Pounder Hamburger, Happy Meal, Chicken Mcnuggets
Mr Mike
Fast service fresh product, true, but small town will give you less support, as small towns with non mptivated applicates ...50/50 hit miss, hope to get high achiever employees. Again small town
Received some of our food and realized was missing fries . After awkwardly waving outside the window we were able to ask for our fries and I also asked for two honey mustards and was told that was ok then when she brought us the fries she said it would be $.35 for each of the honey mustards. Seems like a goofy way to be “cutting” cost.
Girl that took my money at first window was awesome really nice no problem help me figure out how to pay a little bit in cash and someone card the guy at the pickup window needs work didn't say a word just through the window open hear me my stuff and forgot my sauces do they clearly stated on my receipt but I asked for don't understand how you can forget to add a sauce when the order has nuggets
Atmosphere: 4
Food: 3
Service: 3
This McDonalds needs to have a retraining most of the food is sloppy and not put together well they are almost always heavy handed when salting the fires so much it burns my lips and they have to much banter between the employees and not at all professional as they curse and yell at each other there is not much to eat in Shenandoah so overlook most of this as it is a rotation I keep because of my grandkids oh and almost always as they just begin a special like the Xmas Prince meal the next day it becomes unavailable!!
Atmosphere: 1
Food: 2
Service: 2
The latch on the stall door in the men’s restroom had been broken & repaired with a larch that allowed the door to hang open several inches. The electronic eye that flushes the toilet was missing, so you have to push the button to flush, and whoever was ahead of me didn’t bother to do that. There was no soap in the soap dispenser. Any one of these issues would not have made me write a review, but three of them, c’mon!
Drive through
Atmosphere: 4
Food: 5
Service: 4
Very dirty inside and the staff isn't professional at all. I come thru drive thru alot after what I seen inside the store which is filthy. So I went thru drive thru today and got charged for 2x Carmel drizzle for a frappe and it literally is the same normal amount they put. Then for my son's kids meal I asked for 3 sauces got charged for 3 and they forgot them I asked for the sauces they forgot and he told me I was going to have to pay for them I said I got nuggets I should get 1 free and I already got charged for 2 more sauces. So he gave me the ranch and honey mustard but said I still had to pay for sweet and sour even after showing my receipt. This place acts like the sauces come out of there checks like seriously.
Atmosphere: 1
Food: 1
Service: 1
Been standing at the same place at drive through for 5 minutes straight
Atmosphere: 3
Food: 5
Service: 1
Love the sausage burrito
Atmosphere: 5
Food: 5
Service: 4
Cashier was awesome today 6/17 3:20pm
Atmosphere: 5
Food: 3
Service: 5
Awesome service and food
F this place. I drove 30 minutes to go get some food because everywhere else was closed. Pull up with 20 minutes left to close. No one says anything Through the speaker. When I pull up to the window To get someone’s attention They ignore me. Then when I went to go walk in The front door, They Went and locked it. Now everywhere is closed and I wasted that gas and time.
Atmosphere: 1
Service: 1
Restaurantji Recommends
This McDonald's in Red Oak Iowa is one of the new designs. Very modern and efficient. No playroom, but kids still like it 👍 very clean 😉 Friendly and helpful staff 👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries, Happy Meal, Chicken Mcnuggets
I love McDonald's. It's been a thing since I was a kid in the late 80's early 90's. I miss the old aesthetic but I get it.
Food is usually on point here and wait times vary.
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: McDonald's Big Mac, Cheeseburger, French Fries, Quarter Pounder Hamburger, Happy Meal, Chicken Mcnuggets
Fast service fresh product, true, but small town will give you less support, as small towns with non mptivated applicates ...50/50 hit miss, hope to get high achiever employees. Again small town
Atmosphere: 1
Food: 5
Service: 5
Friendly staff.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hashbrown, Mcgriddles, Mcmuffin
Received some of our food and realized was missing fries . After awkwardly waving outside the window we were able to ask for our fries and I also asked for two honey mustards and was told that was ok then when she brought us the fries she said it would be $.35 for each of the honey mustards. Seems like a goofy way to be “cutting” cost.
Food: 4
Service: 1
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