Order will not be right. Walk in with low expectations and they will still disappoint you. I try to make my order as simple as possible but they still aren’t capable of getting “no lettuce” and quesadilla was burnt to a crisp with nothing but cheese in the middle. At this point I want my money back. Third trip back because nobody is qualified to return my money. If you can’t provide the service, you don’t get my money. I am done with this place.
Atmosphere: 1
Food: 1
Service: 1
Jackson Clark
I was eating here yesterday and Harley was so nice she was so busy but she made me feel important throughout all that stress
Atmosphere: 5
Food: 5
Service: 5
Cindy Jones
YOU NEED TO STRAIN OUT THE JUICE IN YOUR BEEF. You can not get a hard taco without it going soggy way before you get home. The juice runs down your chin and drips out all over everything. How does taco bell not know this? Such low quality but it's every taco bell. I cringe to think about even coming here because it feels like I am going to hate the meal again, and again I hate it. Quality of preparation would get you so much more business. Pay better, up the quality and you will make much much more.
Atmosphere: 3
Food: 1
Service: 4
elizabeth schlegelmilch
Doing so much better than even recent months ago... ive visited twice in the last 2 weeks id say after a huge hiatus.. did have to wait a minute for my order to be taken in drive but I got all I asked for for ONCE. I think the current crew is doing much better and is appreciated
Food: 4
Service: 5
dallas culley
Waited 20 minutes no one came to the speaker and when they did the were out what we ordered and we waited another 20 minutes to get our food
Atmosphere: 1
Food: 1
Service: 1
Christine Karstens
Waited 40 minutes for a taxo and a cantina bowl. Not the best either. If I could would be no star. The saddest thibg was a man who ordered at 4:53 ans finally got his food at 6:05 and a pathetic thank you....no comps..AVOID this place!!!
Atmosphere: 1
Food: 1
Service: 1
Rebecca Currin
Treasure was at the drive through window the last 2 times I have been there. She offered a few jokes while I waited for my order. She was friendly with not only myself but the staff behind her. Her service was prompt. I'd highly recommend her beautiful smile at the window every day!
Atmosphere: 5
Food: 5
Service: 5
Desiree Jones
I ordered lunch today and had fast friendly service from a gal name kristin..she even made conversation with me, super friendly...last week my family and I went in for dinner and it was fast friendly service from a young man name Nathaniel. He even came to the lobby a few times and checked on us!!! 😀 thank you red oak iowa kfc/taco bell
Atmosphere: 5
Food: 5
Service: 5
Toni Justice
Took 30 minutes to get a chicken quesadilla and 2 hard shell tacos. While waiting people were turned away stating there was a 20 minute wait.
Atmosphere: 1
Food: 1
Service: 1
julie coryell
Gary the manager at this store is horrible!!! He needs to go to school to learn CUSTOME SERVICE SKILLS 😡😡😡😡😡
A worker that was off duty came in. He was loud, disrespectful, using a lot of profanity. 8.30.25, 9 pm.
Atmosphere: 2
Food: 2
Service: 4
Kat Miles
The service was rude the lights were all off outside even the menu board. It was like 8:30 pm. Guy gave me the wrong soda. Got two twelve packs of hard tacos. Its almost $60. Drove all the way back to shenandoah get home and go to eat and none of them have lettuce and only a tiny bit of meat and cheese they were supposed to all be regular hard tacos. I called to ask and the guy was so dismissive and rude. Says o yah were out of lettuce and laughs at me. I was like you could have told me when I ordered and he just said my bad. Such a huge waste of money. The tacos are pretty much just old stale shells.
Atmosphere: 1
Food: 1
Service: 1
Justin Paul
Food was wrong first time went up told him it was wrong he fixed part of the order I got pissed left with the wrong food anyways
Atmosphere: 1
Food: 1
Service: 1
JOYCE PHILLIPS
Drive thru online Taco Bell’s site and google says they close at 11pm they have an old sign on the speaker that says they close at 10p. Drive thru takes FOREVER always get out of the car and go inside if you eat from here. If I could give zero or negative stars I would
Order will not be right. Walk in with low expectations and they will still disappoint you. I try to make my order as simple as possible but they still aren’t capable of getting “no lettuce” and quesadilla was burnt to a crisp with nothing but cheese in the middle. At this point I want my money back. Third trip back because nobody is qualified to return my money. If you can’t provide the service, you don’t get my money. I am done with this place.
Atmosphere: 1
Food: 1
Service: 1
I was eating here yesterday and Harley was so nice she was so busy but she made me feel important throughout all that stress
Atmosphere: 5
Food: 5
Service: 5
YOU NEED TO STRAIN OUT THE JUICE IN YOUR BEEF. You can not get a hard taco without it going soggy way before you get home. The juice runs down your chin and drips out all over everything. How does taco bell not know this? Such low quality but it's every taco bell. I cringe to think about even coming here because it feels like I am going to hate the meal again, and again I hate it. Quality of preparation would get you so much more business. Pay better, up the quality and you will make much much more.
Atmosphere: 3
Food: 1
Service: 4
Doing so much better than even recent months ago... ive visited twice in the last 2 weeks id say after a huge hiatus.. did have to wait a minute for my order to be taken in drive but I got all I asked for for ONCE. I think the current crew is doing much better and is appreciated
Food: 4
Service: 5
Waited 20 minutes no one came to the speaker and when they did the were out what we ordered and we waited another 20 minutes to get our food
Atmosphere: 1
Food: 1
Service: 1
Waited 40 minutes for a taxo and a cantina bowl. Not the best either. If I could would be no star. The saddest thibg was a man who ordered at 4:53 ans finally got his food at 6:05 and a pathetic thank you....no comps..AVOID this place!!!
Atmosphere: 1
Food: 1
Service: 1
Treasure was at the drive through window the last 2 times I have been there. She offered a few jokes while I waited for my order. She was friendly with not only myself but the staff behind her. Her service was prompt. I'd highly recommend her beautiful smile at the window every day!
Atmosphere: 5
Food: 5
Service: 5
I ordered lunch today and had fast friendly service from a gal name kristin..she even made conversation with me, super friendly...last week my family and I went in for dinner and it was fast friendly service from a young man name Nathaniel. He even came to the lobby a few times and checked on us!!! 😀 thank you red oak iowa kfc/taco bell
Atmosphere: 5
Food: 5
Service: 5
Took 30 minutes to get a chicken quesadilla and 2 hard shell tacos. While waiting people were turned away stating there was a 20 minute wait.
Atmosphere: 1
Food: 1
Service: 1
Gary the manager at this store is horrible!!! He needs to go to school to learn CUSTOME SERVICE SKILLS 😡😡😡😡😡
Service: 1
Restaurantji Recommends
A worker that was off duty came in. He was loud, disrespectful, using a lot of profanity. 8.30.25, 9 pm.
Atmosphere: 2
Food: 2
Service: 4
The service was rude the lights were all off outside even the menu board. It was like 8:30 pm. Guy gave me the wrong soda. Got two twelve packs of hard tacos. Its almost $60. Drove all the way back to shenandoah get home and go to eat and none of them have lettuce and only a tiny bit of meat and cheese they were supposed to all be regular hard tacos. I called to ask and the guy was so dismissive and rude. Says o yah were out of lettuce and laughs at me. I was like you could have told me when I ordered and he just said my bad. Such a huge waste of money. The tacos are pretty much just old stale shells.
Atmosphere: 1
Food: 1
Service: 1
Food was wrong first time went up told him it was wrong he fixed part of the order I got pissed left with the wrong food anyways
Atmosphere: 1
Food: 1
Service: 1
Drive thru online Taco Bell’s site and google says they close at 11pm they have an old sign on the speaker that says they close at 10p. Drive thru takes FOREVER always get out of the car and go inside if you eat from here. If I could give zero or negative stars I would
Atmosphere: 1
Food: 3
Service: 1
Great Biscuits!
Atmosphere: 3
Food: 5
Service: 4
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