This place used to run great, now they are understaffed and service is extremely slow. I believe new management is to blame.
Atmosphere: 1
Food: 2
Service: 2
Casidy otto
scheduled a pickup for 11:50. I arrived at 11:46 the line had maybe 4 people in it. Waiting for over 15 minutes before I finally went up to the counter waiting for my order. Overall not impressed typically they are very fast with online orders and I thought since I scheduled it I would be in the clear but a door dasher for their order before me and it was definitely ordered after me.
Parker Dubej
Good food
Atmosphere: 5
Food: 5
Service: 5
Ericag03 Ericag03
The gentleman working on 7/8/2025 around 8 PM was so kind and personable while making our sandwiches and checking us out. He made the experience great, and because of him this will be our new go-to Subway!
Atmosphere: 5
Food: 5
Service: 5
Tyra Le
Both of the older ladies were very welcoming and helpful. Service was quick, sandwich was great.
Atmosphere: 5
Food: 5
Service: 5
Sandra Johnson
I didn't get my chicken bacon ranch sandwich with all the toppings that I wanted to order. I called and they said that they would remake it, I go to pick it up and have it remade and they refused to make it! Horrible service! Not once but twice!
jj m
Ordered using app. Placed order at 4:30pm to have order ready for 5 pm. At 4:58 app stated order was being made. Got to store at 5pm. There were 2 staff members and no customers. My order was not ready, I told staff member my name and that I ordered thru the app. 4 customers came thru and got their orders while I was still waiting on mine. At 5:05 the app stated my order was ready and the staff didn't even start my sandwichs yet. So I am not sure why the app was not accurate at all. I did not get my order filled until 5:23pm plus they were out of the cookie I ordered on line and could not reimburse me. I had to pick out an alternative. Very frustrating.
Atmosphere: 2
Food: 3
Service: 1
Gordon DeMosd
Another guy an I walked out. The 2 young men where slow an didn't care about customers it seemed like. I'm sure there losing all kinds of money because of this.
Service: 1
gigi andrews
Went in for a sandwich last night, there was only one girl working and she had a line almost to the door! She did a great job going quickly but the wait was absolutely ridiculous, needs more staffing.
Atmosphere: 1
Food: 4
Service: 1
Rita Flairfive
The staff was good but they needed more of them when they are busy.
They had lid up so I couldn't see the meat and cheese section or what they were doing behind it....ordered footlong Italian, got white bread, they toasted and microwaved the opposite sandwiches then I ordered a salad with just lettuce han and cheese with ranch dressing packet and got a salad with ham, no cheese and no ranch packets. Rather annoyed.
Atmosphere: 2
Food: 2
Service: 2
Matt McLean
Great location for Subway.I got here just past 11:00 and they were packed. The line was almost out the door. I came right in the middle of lunch rush. But there were several staff working and they got through the line pretty quick. It was moving at a good pace.The staff were polite and got my order done really quick.The Philly cheese steak was good. The meat was tender and there were a lot of toppings.This is one of the only few options close to Sioux Gateway airport. It's definitely worth stopping here to get food to take on your flight.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, All
baz
The sandwich was AMAZING. I have never had such a delicious meal meet my tastebuds. That said: I did not appreciate the six different surgeries I ended up needing after. The war I endured from this high school kid is something I wouldn't wish on my greatest stock-market enemy. I cannot believe there are kids out there who act so outrageously. I sit here, in the Mercy hospital, using my TOES. That's right, my fingers have all been broken. This kid, while giving me that foot long, intentionally bent my hands back, causing my bones to break in such ways that the best surgeons in Iowa couldn't fix alone. Three different surgeons had to work together to piece my hands back together. I still have more surgeries to come, one in the morning, in fact. If I don't make it out of this last surgery alive, I hope that kid knows that what happened wasn't okay. I understand anger issues, and being stressed while working in the fast food industry, but there is not a single universe or situation where what happened is okay. I hope that kid's college finds this review in the future, and makes it pay for the debt on my life.So to answer the age old question: Yes. I enjoyed the food. No. I did not enjoy the pain that came with it.
Atmosphere: 4
Food: 5
Service: 1
adrianna
walked in and this teenage girl immediately started flinging the precut cheese at me so fast it gave me severe burns and i have to go into surgery in a few hours for my life threatening injuries. other than that i liked my sandwich ?
This place used to run great, now they are understaffed and service is extremely slow. I believe new management is to blame.
Atmosphere: 1
Food: 2
Service: 2
scheduled a pickup for 11:50. I arrived at 11:46 the line had maybe 4 people in it. Waiting for over 15 minutes before I finally went up to the counter waiting for my order. Overall not impressed typically they are very fast with online orders and I thought since I scheduled it I would be in the clear but a door dasher for their order before me and it was definitely ordered after me.
Good food
Atmosphere: 5
Food: 5
Service: 5
The gentleman working on 7/8/2025 around 8 PM was so kind and personable while making our sandwiches and checking us out. He made the experience great, and because of him this will be our new go-to Subway!
Atmosphere: 5
Food: 5
Service: 5
Both of the older ladies were very welcoming and helpful. Service was quick, sandwich was great.
Atmosphere: 5
Food: 5
Service: 5
I didn't get my chicken bacon ranch sandwich with all the toppings that I wanted to order. I called and they said that they would remake it, I go to pick it up and have it remade and they refused to make it! Horrible service! Not once but twice!
Ordered using app. Placed order at 4:30pm to have order ready for 5 pm. At 4:58 app stated order was being made. Got to store at 5pm. There were 2 staff members and no customers. My order was not ready, I told staff member my name and that I ordered thru the app. 4 customers came thru and got their orders while I was still waiting on mine. At 5:05 the app stated my order was ready and the staff didn't even start my sandwichs yet. So I am not sure why the app was not accurate at all. I did not get my order filled until 5:23pm plus they were out of the cookie I ordered on line and could not reimburse me. I had to pick out an alternative. Very frustrating.
Atmosphere: 2
Food: 3
Service: 1
Another guy an I walked out. The 2 young men where slow an didn't care about customers it seemed like. I'm sure there losing all kinds of money because of this.
Service: 1
Went in for a sandwich last night, there was only one girl working and she had a line almost to the door! She did a great job going quickly but the wait was absolutely ridiculous, needs more staffing.
Atmosphere: 1
Food: 4
Service: 1
The staff was good but they needed more of them when they are busy.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
They had lid up so I couldn't see the meat and cheese section or what they were doing behind it....ordered footlong Italian, got white bread, they toasted and microwaved the opposite sandwiches then I ordered a salad with just lettuce han and cheese with ranch dressing packet and got a salad with ham, no cheese and no ranch packets. Rather annoyed.
Atmosphere: 2
Food: 2
Service: 2
Great location for Subway.I got here just past 11:00 and they were packed. The line was almost out the door. I came right in the middle of lunch rush. But there were several staff working and they got through the line pretty quick. It was moving at a good pace.The staff were polite and got my order done really quick.The Philly cheese steak was good. The meat was tender and there were a lot of toppings.This is one of the only few options close to Sioux Gateway airport. It's definitely worth stopping here to get food to take on your flight.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, All
The sandwich was AMAZING. I have never had such a delicious meal meet my tastebuds. That said: I did not appreciate the six different surgeries I ended up needing after. The war I endured from this high school kid is something I wouldn't wish on my greatest stock-market enemy. I cannot believe there are kids out there who act so outrageously. I sit here, in the Mercy hospital, using my TOES. That's right, my fingers have all been broken. This kid, while giving me that foot long, intentionally bent my hands back, causing my bones to break in such ways that the best surgeons in Iowa couldn't fix alone. Three different surgeons had to work together to piece my hands back together. I still have more surgeries to come, one in the morning, in fact. If I don't make it out of this last surgery alive, I hope that kid knows that what happened wasn't okay. I understand anger issues, and being stressed while working in the fast food industry, but there is not a single universe or situation where what happened is okay. I hope that kid's college finds this review in the future, and makes it pay for the debt on my life.So to answer the age old question: Yes. I enjoyed the food. No. I did not enjoy the pain that came with it.
Atmosphere: 4
Food: 5
Service: 1
walked in and this teenage girl immediately started flinging the precut cheese at me so fast it gave me severe burns and i have to go into surgery in a few hours for my life threatening injuries. other than that i liked my sandwich ?
Food: 5
Service: 1
Great service. Great sandwich!
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