Okoboji’s Pancake House

Had a wonderful breakfast and great service. Drinks, food … A + it’s so nice to have such a great spot near the lake for a crowd to gather!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Belgian Waffle

We went in at 9:30 am and they turned us away because the cook was overwhelmed and couldn't get food out there was maybe 10 people in the whole restaurant I wouldn't recommend it to anyone I think they should choose another line of work or maybe just close the building

We were happy to see our friendly favorite host Joyce when we walked in. We were so excited about getting a delicious pancake that we’d had before. BUT it was a buffet only. We loved the pancake so much that we did the buffet because it was the only option. There wasn’t a pancake on the buffet. There was a nothing but few eggs , biscuits and gravy and bacon had just come out. There was not one piece of fruit anywhere to be found. So I basically had eggs and bacon. Everything was gone on the buffet and I didn’t see anyone restocking the buffet at all until Joyce asked one of the cooks how the buffet was doing. We had to ask if they were putting pancakes on the buffet and they weren’t. So for $1.50 more we had our pancake. But the syrup was not the same and was actually horrible (there was sugar granules in it) and neither was the pancake. I’m not sure what happened but this used to be an excellent place to eat. The owner was a very nice lady. We met her on our first trip in. I wonder if it has been sold. Because it is not the same place. Sadly I wonder if the problems that we encountered is a staffing problem. The wait staff was terrible. We had to ask for drinks but they had three people cleaning a table. The one gal had combat boots and drug them when she walked everywhere like a child. I couldn’t wait to get out of there. We hate to say it but we probably won’t be back for a while. I’m not sure if it’s new ownership or management. They had great food at one time. I hope they get back to it. Honestly we might come back just to say hi to Joyce.

Atmosphere: 3

Food: 1

Service: 1

The food was perfectly cooked. I got the Strawberries-n-Cream pancakes.

Vegetarian options: Pancakes

Kid-friendliness: It's a small town family oriented business

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Pancakes

I went to the pancakehouse restaurant this morning. Mrs. Joyce treated me very kindly from the moment I entered the restaurant. A very familiar atmosphere. The very attentive lady treated me as if I were her son. I had never received service in this way in my life. There should be waiters like that. I have been working as a waiter for 12 years and seeing how I provide service made me doubt my experience and my quality as an employee because today she taught me what it really means to provide service. I hope that lady Truly, many blessings to that lady. Excellent service and they should have more employees like her in that restaurant. Take good care of Joyce because thanks to her, the pancakehouse restaurant is one of the best restaurants I had the pleasure to eat.

Atmosphere: 5

Food: 5

Service: 5

My husband and I truly enjoyed our experience this morning with Joyce and Mayha. Our food was delicious and hospitality was warming, we will definitely be back!!!!

Mayha and Joyce are very nice and great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Pancakes

The hostess was very pleasant, but that’s the only good thing I can say. The service was extremely slow and it took 20 minutes to get coffee. The buffet had an average amount of poor food. For being a pancake house, we didn’t get our ONE pancake until we were done with our meal and the pancake was thin and crispy on the edges and raw in the middle. To top it off we paid $54 for two people. I wondered why the parking lot was empty on a Saturday morning in July and now I know.

Atmosphere: 2

Food: 1

Service: 1

You could get fresh pancakes to order but nothing else. Buffet foreverything else. $19.50 per plate. I've had better breakfast buffets at motels with free breakfast. They are new and just starting but they still have alot of work to do. I don't mind the price if the food is good. This wasn't.

Atmosphere: 3

Food: 1

Service: 4

Really a bad experience not recommended. People were mean in slow in missing items.

Atmosphere: 1

Food: 1

Service: 1

The rest of our table waited over an hour for our food. The buffet was absolutely horrible. I personally will not return.

Atmosphere: 3

Food: 1

Service: 1

Absolutely horrendous owners. If you make a bad review they will go out of their way to find you and berate you! So unprofessional! I don’t understand how this place is still running, the owner has NEVER ran a restaurant before and it shows. The only thing keeping this place going is the outrageous prices for garbage food. Do not waste your time, the service is worse than the food.

Atmosphere: 1

Food: 1

Service: 1

Horrible experience! The hostess was great but the service was terrible. Was there for 1 1/2 hours and never got our food. Had to go to McDonald’s to feed our hungry kids! Don’t waste your time!!

Atmosphere: 1

Food: 1

Service: 1

Very disappointing experience. We had larger party for my father in laws birthday. The service was extremely slow. When our order finally came we were missing several things and had to track down waitress each time. My 6 yr old said something was hurting her leg so we check her chair and a nail was going through the seat. We asked to speak to a manager due to chair. 30+ min later someone showed up who certainly didn’t act like a manager. No apology, didn’t even take or offer another chair!!! Food was ok, but overpriced. Definitely won’t recommend and won’t be back.

Atmosphere: 1

Food: 1

Service: 1

When you spend well over 2 hours in a restaurant and leave hungry...that says a lot...1 star because my kids said the pancakes were good and Syndey was a decent server. Beyond that...well we won't be coming back! When you order a skillet meal you expect it to be at least somewhat crispy and not an inedible lake of cheesy mush (which I sent back and asked for a waffle instead...which I never received because after almost an hour I was still hungry and tired of waiting) Had to pay for food I couldn't even eat because " just because you didn't like it isn't reason enough to take it off the bill" if I wanted mushy cheese soup I would have ordered mushy cheese soup!! I had high hopes for a local restaurant and left very disappointed...now off to find something to EAT!!