Need to make sure all headsets for the drive-thru are properly working. Not very inviting if a customer has to constantly repeat themselves when ordering.
Atmosphere: 3
Food: 3
Service: 3
Brennan Negus
They couldn't get are order right and took about 45 min.
Atmosphere: 2
Food: 3
Service: 1
JALISCO
DQ use to have amazing service, but now with all these teenagers they have, service is a complete downfall I was in the drive thru the other day and they were swearing in Spanish and English being super rude…. They always reply with WHAT ??? WHAT ??? If the mic doesn’t work then DQ needs to fix it asap, and the cussing in the mic needs to stop we had kids in the car and that’s not ok !!!! These teenagers need to step it up nd be responsible and respectful or get new ones !!! It’s ridiculous how bad the staff treats you here !!!! And on top of all this we didn’t even get our order correct they forgot our cheese curds and forgot an ice cream !
Atmosphere: 1
Food: 5
Service: 1
Ginger Ritchie
We had the blizzards. The ice cream was delicious 😋.
Atmosphere: 4
Food: 5
Service: 5
Gregory R
My parents favorite.
Joe Berg
Horrible, I am writing to express my deep dissatisfaction with a recent experience at your Dairy Queen location. I placed an order, paid in full, and was given an estimated time for when my food would be ready. However, despite waiting well beyond that time, my order never arrived. I attempted to follow up with staff (or via app/phone, if applicable), but received no resolution, explanation, or apology.
Atmosphere: 1
Food: 1
Service: 1
Bossman Boss
So I ordered a banana split but never have i eaten one with all the toppings on the side vs on top like originally it's supposed to be things just change with newer generation staff i guess 🤷🏾🤷🏾
Atmosphere: 3
Food: 4
Service: 2
Eli Diischer
Closed before 10
Atmosphere: 1
Food: 4
Service: 2
Blaine Flink
This place sucks. It takes forever to get your order and they do not stay open until closing time, they tend to close 10 minutes early.
emma henken
drive thru sucks. their mic barley works, can hardly hear them, they can’t hear u. every blizzard we ordered came with chocolate ice cream instead of vanilla, our strawberry shake tasted like chocolate. ordered a burger, didn’t get it. ordered a sprite, didn’t get it. had to ask again. a french fry was found in one of our blizzards. L dairy queen and the lady had attitude
Piss poor customer service waited for my food for 30 minutes had to go up twice to make sure they were making it. It was good when we did get our food. But to go to a fast food resturant and have to wait over 20 minutes is ridiculous. Was like watching chickens run around with their heads chopped off.
Atmosphere: 1
Food: 5
Service: 1
H< Transport LLC
My Royal New York Cheesecake blizzard favorite ice cream
Atmosphere: 5
Food: 5
Service: 5
Randy Wiley
Poor service. They make ice cream orders when there is a line of cars in front of you and give it to you half melted. Employees need to be better trained and managed. Ended up throwing away my peanut buster parfait with out getting a bite because it was so messy when given to me it made a mess all over my hands clothes and car with just a short drive home
Streetyfuls
Visited Dairy Queen in storm lake and two Dairy Queen employees were doing pda in front of me
Atmosphere: 1
Food: 1
Service: 1
Cheri Hendrix
We enjoyed our Hot Fudge Sundae and Banana Split. Service was adequate and quick.
Need to make sure all headsets for the drive-thru are properly working. Not very inviting if a customer has to constantly repeat themselves when ordering.
Atmosphere: 3
Food: 3
Service: 3
They couldn't get are order right and took about 45 min.
Atmosphere: 2
Food: 3
Service: 1
DQ use to have amazing service, but now with all these teenagers they have, service is a complete downfall I was in the drive thru the other day and they were swearing in Spanish and English being super rude…. They always reply with WHAT ??? WHAT ??? If the mic doesn’t work then DQ needs to fix it asap, and the cussing in the mic needs to stop we had kids in the car and that’s not ok !!!! These teenagers need to step it up nd be responsible and respectful or get new ones !!! It’s ridiculous how bad the staff treats you here !!!! And on top of all this we didn’t even get our order correct they forgot our cheese curds and forgot an ice cream !
Atmosphere: 1
Food: 5
Service: 1
We had the blizzards. The ice cream was delicious 😋.
Atmosphere: 4
Food: 5
Service: 5
My parents favorite.
Horrible, I am writing to express my deep dissatisfaction with a recent experience at your Dairy Queen location. I placed an order, paid in full, and was given an estimated time for when my food would be ready. However, despite waiting well beyond that time, my order never arrived. I attempted to follow up with staff (or via app/phone, if applicable), but received no resolution, explanation, or apology.
Atmosphere: 1
Food: 1
Service: 1
So I ordered a banana split but never have i eaten one with all the toppings on the side vs on top like originally it's supposed to be things just change with newer generation staff i guess 🤷🏾🤷🏾
Atmosphere: 3
Food: 4
Service: 2
Closed before 10
Atmosphere: 1
Food: 4
Service: 2
This place sucks. It takes forever to get your order and they do not stay open until closing time, they tend to close 10 minutes early.
drive thru sucks. their mic barley works, can hardly hear them, they can’t hear u. every blizzard we ordered came with chocolate ice cream instead of vanilla, our strawberry shake tasted like chocolate. ordered a burger, didn’t get it. ordered a sprite, didn’t get it. had to ask again. a french fry was found in one of our blizzards. L dairy queen and the lady had attitude
Food: 1
Service: 1
Restaurantji Recommends
Piss poor customer service waited for my food for 30 minutes had to go up twice to make sure they were making it. It was good when we did get our food. But to go to a fast food resturant and have to wait over 20 minutes is ridiculous. Was like watching chickens run around with their heads chopped off.
Atmosphere: 1
Food: 5
Service: 1
My Royal New York Cheesecake blizzard favorite ice cream
Atmosphere: 5
Food: 5
Service: 5
Poor service. They make ice cream orders when there is a line of cars in front of you and give it to you half melted. Employees need to be better trained and managed. Ended up throwing away my peanut buster parfait with out getting a bite because it was so messy when given to me it made a mess all over my hands clothes and car with just a short drive home
Visited Dairy Queen in storm lake and two Dairy Queen employees were doing pda in front of me
Atmosphere: 1
Food: 1
Service: 1
We enjoyed our Hot Fudge Sundae and Banana Split. Service was adequate and quick.
Atmosphere: 4
Food: 5
Service: 4
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