When they take your order and then they can’t even make the sandwich correct maybe they should get a different job. I was thinking about a sandwich for dinner so I stopped in and ordered a sandwich chips and a drink. The younger girl who took my order was more interested in playing games with her coworkers than making my sandwich. I will never be back. So when I pointed out that the sandwich wasn’t correct she looked at me like I was being rude? Then it took the woman who was on her break and eating nachos to see that I was disappointed with my sandwich and she then offered to make it again. Then I watched as it wasn’t her and it was the younger woman who made the mistake the first time and I said I didn’t want it because I thought she would mess with my sandwich because I complained. If the younger generation can’t even follow directions to make a sandwich correctly then our society is in major trouble.
Sonnie Snyder
Just went to JJ’s in Carroll to get a quick sandwich before my hair appointment. I sat at the drive through order area for about 10 minutes before I was even acknowledged. I asked for a #3 Little John and this is what I got… about two little spoonfuls of tuna salad on my sandwich. I didn’t have time to go back and ask for more, but it’s a little disappointing to spend almost $6 on a sandwich that’s basically bread and lettuce.
Alex Leu
Quick fast and efficient
Kailee Richter
I called to ask about catering and Evan was such a great help. He was so kind and you could tell he just loves the work he does. Such an amazing employee and hard working. Food was amazing.
Sam Miller
Was a very cleanliness place to eat got my food very fast. Love how they have toasted sandwiches now I always used to get the number nine cold but now I tried it toasted it is the best I've ever had.
Bailey Mandernach
It’s my absolute favorite place to eat.# YUMMY
Abigail Leu
Just such a great environment and such amazing workers
Use Coffee
One of the cleanest fast food joints I have ever ate at! I’m very picky about the cleanliness of the places I eat, so I was pleased to see how nice this place was! Very quick on orders as well.
Joshua Garcia
Ordered sandwich delivery. I got charged, but never received food. Pretty sure they gave my food to somebody else without confirming who they gave it to.
EDIT: I reached out to customer two days ago. No response
Atmosphere: 1
Food: 1
Service: 1
P Jack
I order sometimes twice a week same order every time. But the consistency and quality slowly but surely declines every time. This time the bread wasn't even cooked all the way...just a chewy mess everything thing sliding off. And don't ask me If I want it cut in half 50/50 chance you'll get it that way. This will more than likely won't be ordering from here again.
Seems like when I try a sammich, it's a gooey mess that slides out of the bun. I like the bread, but everything seems slimy to me. Too much goop. I get disappointed every time. Subway is a tad better.
Atmosphere: 5
Food: 3
Service: 5
Leslie Murphy
Service is always quick. I get the ham and provolone but recently started adding avocado spread. SO good!
Atmosphere: 5
Food: 5
Service: 5
Jessica Roberts
I love this Jimmy John's!
Atmosphere: 5
Food: 5
Service: 5
Arminda Molina
They should know this review is coming, first of all there is a lack of customer service at this establishment. I order a sandwich, chips and a cookie all through the app, my order was submitted at 11:23 am (me thinking I will beat the rush lunch hour and it should be here by my lunch time which it starts at noon.) I got a text saying that it was out for delivery at around 11:45 or so; so I waited for it to get here but by noon no one had showed up. I called the store, this lady answered and I told her why I was calling she said it was out for delivery and that I should wait, so I waited more. At 12:20 pm (1 hour after I placed my order) nothing was delivered yet, so I called the store again, I tell her who I am and this time she tells me that my food was delivered to the wrong address and that the driver is on his way back to the wrong address so he can pick up the food again and he can deliver it to me??????? I tell her what happens if they already opened it and she says "oh no they didn't". That is crazy! I've never heard of something like this, she gets mad at me and basically says "oh I'm sorry we're humans we make mistakes too", yes we're all humans but for my order to take 1 hour to be deliver and on top of that to be delivered to the wrong address. The "we're humans too" speech does not apply. Yes I did hang up on her and I told her I could see now that they cannot do anything right. Now, I was not going to be taking that food not knowing where it has been for the past hour, so when the driver came to my work to try to deliver it, I told him to just take it with him or to put it on the garbage because I was not taking that food. He proceeded to leave it the outside the door on the floor and left. I've order from them multiple times and this is by far the worst restaurant experience ever.
Atmosphere: 1
Food: 1
Service: 1
Danette Martinez
I ordered a sandwich that I dont usually order. JIt was amazing and delicious with pickles. JJS has the best pickles in the world!
Dietary restrictions: Allergic to tomatoes they know from repetitive orders.
When they take your order and then they can’t even make the sandwich correct maybe they should get a different job. I was thinking about a sandwich for dinner so I stopped in and ordered a sandwich chips and a drink. The younger girl who took my order was more interested in playing games with her coworkers than making my sandwich. I will never be back. So when I pointed out that the sandwich wasn’t correct she looked at me like I was being rude? Then it took the woman who was on her break and eating nachos to see that I was disappointed with my sandwich and she then offered to make it again. Then I watched as it wasn’t her and it was the younger woman who made the mistake the first time and I said I didn’t want it because I thought she would mess with my sandwich because I complained. If the younger generation can’t even follow directions to make a sandwich correctly then our society is in major trouble.
Just went to JJ’s in Carroll to get a quick sandwich before my hair appointment. I sat at the drive through order area for about 10 minutes before I was even acknowledged. I asked for a #3 Little John and this is what I got… about two little spoonfuls of tuna salad on my sandwich. I didn’t have time to go back and ask for more, but it’s a little disappointing to spend almost $6 on a sandwich that’s basically bread and lettuce.
Quick fast and efficient
I called to ask about catering and Evan was such a great help. He was so kind and you could tell he just loves the work he does. Such an amazing employee and hard working. Food was amazing.
Was a very cleanliness place to eat got my food very fast. Love how they have toasted sandwiches now I always used to get the number nine cold but now I tried it toasted it is the best I've ever had.
It’s my absolute favorite place to eat.# YUMMY
Just such a great environment and such amazing workers
One of the cleanest fast food joints I have ever ate at! I’m very picky about the cleanliness of the places I eat, so I was pleased to see how nice this place was! Very quick on orders as well.
Ordered sandwich delivery. I got charged, but never received food. Pretty sure they gave my food to somebody else without confirming who they gave it to.
EDIT: I reached out to customer two days ago. No response
Atmosphere: 1
Food: 1
Service: 1
I order sometimes twice a week same order every time. But the consistency and quality slowly but surely declines every time. This time the bread wasn't even cooked all the way...just a chewy mess everything thing sliding off. And don't ask me If I want it cut in half 50/50 chance you'll get it that way. This will more than likely won't be ordering from here again.
Food: 1
Service: 2
Restaurantji Recommends
Seems like when I try a sammich, it's a gooey mess that slides out of the bun. I like the bread, but everything seems slimy to me. Too much goop. I get disappointed every time. Subway is a tad better.
Atmosphere: 5
Food: 3
Service: 5
Service is always quick. I get the ham and provolone but recently started adding avocado spread. SO good!
Atmosphere: 5
Food: 5
Service: 5
I love this Jimmy John's!
Atmosphere: 5
Food: 5
Service: 5
They should know this review is coming, first of all there is a lack of customer service at this establishment. I order a sandwich, chips and a cookie all through the app, my order was submitted at 11:23 am (me thinking I will beat the rush lunch hour and it should be here by my lunch time which it starts at noon.) I got a text saying that it was out for delivery at around 11:45 or so; so I waited for it to get here but by noon no one had showed up. I called the store, this lady answered and I told her why I was calling she said it was out for delivery and that I should wait, so I waited more. At 12:20 pm (1 hour after I placed my order) nothing was delivered yet, so I called the store again, I tell her who I am and this time she tells me that my food was delivered to the wrong address and that the driver is on his way back to the wrong address so he can pick up the food again and he can deliver it to me??????? I tell her what happens if they already opened it and she says "oh no they didn't". That is crazy! I've never heard of something like this, she gets mad at me and basically says "oh I'm sorry we're humans we make mistakes too", yes we're all humans but for my order to take 1 hour to be deliver and on top of that to be delivered to the wrong address. The "we're humans too" speech does not apply. Yes I did hang up on her and I told her I could see now that they cannot do anything right. Now, I was not going to be taking that food not knowing where it has been for the past hour, so when the driver came to my work to try to deliver it, I told him to just take it with him or to put it on the garbage because I was not taking that food. He proceeded to leave it the outside the door on the floor and left. I've order from them multiple times and this is by far the worst restaurant experience ever.
Atmosphere: 1
Food: 1
Service: 1
I ordered a sandwich that I dont usually order. JIt was amazing and delicious with pickles. JJS has the best pickles in the world!
Dietary restrictions: Allergic to tomatoes they know from repetitive orders.
Service: 5
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