This is on 08/31/2024. So I wanna start off and by saying that The storm Lake bakery is an excellent place to go to. The staff is very friendly and there was a review that was wrote about a month ago about a The storm Lake bakery is an excellent place to go to. The staff is very friendly and there was a review that was wrote about a month ago about a gender reveal cake. I was here that day when the owner was making the cake there was nothing said or wrote down or in text message on the device that it was placed by on the sheet of paper at the time of the cake was ordered. So along the lines of there was no word on what the outside should’ve looked like the customer jump to conclusions and called the store and asked to see a picture of the cake. The decorator had no problem showing the customer picture, but the customer was heated on the phone call and asked very rudely to see a picture of the cake, if you call Lynn to a business, and if you have something placed to order, I would hope that you would not yell at the baker and or the decorator they put a whole time into baking and decorating these cakes for customers, and when the customers get overheated and saying well, that’s not how it should go and there’s no word What are they supposed to besides their own creative freedom to making the cake look pretty and beautiful and gender neutral so the parents of the child or a gender neutral gender reveal party. I do apologize. Don’t know until the reveal. The customer stated that they do not care what the cake looked like on the outside , and then when the decorator was decorating the cake, the customer called and asked to see a picture of the cake. The baker/decorator had no problem, but the customer started to say that that is not high. I wanted to take it should be all white you want a white cake just come out and say so , but the decorator can’t so if you want a cake done like you want it done send her a picture of a cake that you want or just come out and say the color that you want. Heck if you want pink, she can do it pink I’ve seen it before , but please don’t get mad or frustrated.
Atmosphere: 5
Food: 5
Service: 5
Cynthia Del rio
Worse place and service ever!! I ordered a white heart shaped cake for a gender reveal. To begin with they did the complete opposite of what I asked for, when they sent me the picture of the cake they had made a blue and pink cake, nothing like I asked for. Then I politely asked them to please change the frosting to completely white like I asked for from the beginning and the manager was upset and told me that I did not specify that when that was the only requirement I asked for, then she sent me a text that said: “Send me a picture of how you want it decorated. I don’t wanna do it wrong again. I don’t have time”. I sent the picture of the cake I asked for from the beginning which once again was a white heart shaped cake. (Nothing complicated)To make the story short when my brother went to pick up the cake for the gender reveal of his baby, the cake had a big crack and he could clearly see the gender color before the gender reveal event. They ruined the surprise and they ruined everythinggg. Worst experience ever!!!! Very rude and unprofessional !
Atmosphere: 1
Food: 1
Service: 1
Patricia Barnett
Awesome so good people were lined up outside waiting for the best donuts ever.
Atmosphere: 5
Food: 5
Service: 5
Jenny Wurth
Wonderful selection and charm! Highly recommend! Great quality donuts and service with more than a smile! A+++++
Atmosphere: 5
Food: 5
Service: 5
Joshua Miller
Awesome donuts! Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Arturo Sanchez1004
Baked goods are great. Customer service is horrible. They treat you like they are doing you a favor when you are buying from them.
Ney Ek-Rodriguez
Best BAKERY in Storm Lake everything is fresh moist and Delicious :) love all the girls there very friendly and clean Atmosphere.
Al Man
Great service with a wide variety of donuts/pastries! I always make a stop when visiting family and friends.
Noted
Palm leaves are amazing!!! Love this bakery!
D W
Delicious, perfect, tender and fresh pastries. We stop at lots of bakeries in our travels and Storm Lake Bakery is the BEST!!!
This is on 08/31/2024.
So I wanna start off and by saying that The storm Lake bakery is an excellent place to go to. The staff is very friendly and there was a review that was wrote about a month ago about a The storm Lake bakery is an excellent place to go to. The staff is very friendly and there was a review that was wrote about a month ago about a gender reveal cake. I was here that day when the owner was making the cake there was nothing said or wrote down or in text message on the device that it was placed by on the sheet of paper at the time of the cake was ordered. So along the lines of there was no word on what the outside should’ve looked like the customer jump to conclusions and called the store and asked to see a picture of the cake. The decorator had no problem showing the customer picture, but the customer was heated on the phone call and asked very rudely to see a picture of the cake, if you call Lynn to a business, and if you have something placed to order, I would hope that you would not yell at the baker and or the decorator they put a whole time into baking and decorating these cakes for customers, and when the customers get overheated and saying well, that’s not how it should go and there’s no word What are they supposed to besides their own creative freedom to making the cake look pretty and beautiful and gender neutral so the parents of the child or a gender neutral gender reveal party. I do apologize. Don’t know until the reveal. The customer stated that they do not care what the cake looked like on the outside , and then when the decorator was decorating the cake, the customer called and asked to see a picture of the cake. The baker/decorator had no problem, but the customer started to say that that is not high. I wanted to take it should be all white you want a white cake just come out and say so , but the decorator can’t so if you want a cake done like you want it done send her a picture of a cake that you want or just come out and say the color that you want. Heck if you want pink, she can do it pink I’ve seen it before , but please don’t get mad or frustrated.
Atmosphere: 5
Food: 5
Service: 5
Worse place and service ever!! I ordered a white heart shaped cake for a gender reveal. To begin with they did the complete opposite of what I asked for, when they sent me the picture of the cake they had made a blue and pink cake, nothing like I asked for. Then I politely asked them to please change the frosting to completely white like I asked for from the beginning and the manager was upset and told me that I did not specify that when that was the only requirement I asked for, then she sent me a text that said: “Send me a picture of how you want it decorated. I don’t wanna do it wrong again. I don’t have time”. I sent the picture of the cake I asked for from the beginning which once again was a white heart shaped cake. (Nothing complicated)To make the story short when my brother went to pick up the cake for the gender reveal of his baby, the cake had a big crack and he could clearly see the gender color before the gender reveal event. They ruined the surprise and they ruined everythinggg. Worst experience ever!!!! Very rude and unprofessional !
Atmosphere: 1
Food: 1
Service: 1
Awesome so good people were lined up outside waiting for the best donuts ever.
Atmosphere: 5
Food: 5
Service: 5
Wonderful selection and charm! Highly recommend! Great quality donuts and service with more than a smile! A+++++
Atmosphere: 5
Food: 5
Service: 5
Awesome donuts! Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Baked goods are great. Customer service is horrible. They treat you like they are doing you a favor when you are buying from them.
Best BAKERY in Storm Lake everything is fresh moist and Delicious :) love all the girls there very friendly and clean Atmosphere.
Great service with a wide variety of donuts/pastries! I always make a stop when visiting family and friends.
Palm leaves are amazing!!! Love this bakery!
Delicious, perfect, tender and fresh pastries. We stop at lots of bakeries in our travels and Storm Lake Bakery is the BEST!!!
Restaurantji Recommends
Nice staff and perfect donuts every time. Best bakery in this area.
Great service with a wide variety of donuts/pastries! I always make a stop when visiting family and friends.
A cozy and welcoming local bakery with over a century in business serving the city of Storm Lake.
Great service with a wide variety of donuts/pastries! I always make a stop when visiting family and friends.
Delicious, perfect, tender and fresh pastries. We stop at lots of bakeries in our travels and Storm Lake Bakery is the BEST!!!
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