Boss' Pizza and Chicken
5000 Merle Hay Rd, Urbandale
(515) 608-5070
Recent Reviews
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Always wanted to try this place. Drove by it thousands of times. Had it delivered and the pizza was fine but it was the lower end of fine. Slim toppings and the pizza was undercooked and doughy. Honestly not sure I am ordering here again.
Food: 2
I’ve called over a dozen times to place an order for pizza and no one answered
Service: 1
My wife and I enjoyed a fantastic dinner here tonight. The food was delicious and the service was excellent. Our order was brought out in no time at all. Big thanks to our server Tammy for being very attentive, and also to Scott for making it a great experience. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Incredible pasta and wings. We were served by Jesse and she was amazing. She gave us a custom sauce that she came up with and it was also incredible. Jesse and the food made our night at that not so amazing hotel much better. Amazing food, and an amazing server. Thank you Jesse!
Atmosphere: 4
Food: 5
Service: 5
Ordered beer no tap beer even though had taps. Said coming soon sign. Ordered long Island ---- service made, but coke dispenser not working correctly and gave mostly carbonated water. NOT WORKING AND MANAGER KNEW. Uuuhhh. Wife choked on it. They had bottled coke and didn't use.🤔
They did after alternative but decided just to exchange for 1 shot. Only one person working. Informed her, I do not place blame on her. But the establishment.
Food: 1
Very disappointed, slow staff not enough. Staff waited over an hour and a half for chicken strips just for them to get sent out another order. I didn’t wanna give my money back. I didn’t even wanna give me the food when it came. The bartenders were slow. the owner was very rude. Never again!!! Don’t recommend Most definitely don’t have a reason to lie Look at all the other negative reviews about the same thing I said NEVER AGAIN! It was a lady Behind the bar with no teeth in her mouth hygiene way off she was very rude from job. Didn’t even apologize for giving my order.
Out not one time was I loud I simply was confused on why I was taking so long!!! Don’t recommend anyone the owner is a lier!!!
Great staff
Atmosphere: 5
Food: 5
Service: 5
The food was good but service was awful. We got our food 1hr+ after ordering if it was busy that would make sense but there was one family there and they already had their food. We needed refills had to hunt down our waitress to get them and she never came back to the table to make sure everything was good. The price of the food is outrageous a medium pizza is a normal pizza place small and a large pizza is a normal pizza place medium. We had five people and all of us left hungry. We will never be coming back to this place. I don't recommend.
Atmosphere: 1
Food: 3
Service: 1
Absolute scam they send a tiny tiny tiny pizza they claim is a mediu. $44.00 for nothing. DO NOT get this pizza, Absolute scam.
Food was delicious!! Staff was very friendly, gave great food recommendation. We will be back.
Thank you
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Customer service sucks at the pool bar and restaurant! Ordered cheese garlic sticks and got bread! Went back for new and the gave me even drier bread. Cajun pasta had no Cajun seasoning, had to go back for the seasoning. Wings were fried good, could use a bit more salt pepper! Toasted cheese ravioli were ok, didn’t serve marinara with them, had to pay extra. 3/10, old owner was way better
*they made it right with us and I really do appreciate that!!!*
Atmosphere: 2
Food: 3
Service: 1
If I could put 0 stars, I would. I walked in to order a pizza to go. Walked in at 2:30 on a Sunday and there was not a soul in there. Not a single customer. Not a worker, bartender, server, nothing. Ghost town. After about 5 minutes i asked the lady at the front desk if anyone was working and she said 'they might just be in the kitchen'. I said ok anyway to grab someone to let them know I am here? Her response was 'I can't, I am not allowed to go back there'. I walked over to the kitchen, the door was open and I peeked in and screamed hello multiple times, still nothing. After about 8 minutes, a guy in sweats and a sweatshirt walks by me and says 'anyone help you yet?' I looked around and said, no I havent been able to locate anyone. I said this was my first time and it will be my last. I told him I asked the lady at the front desk and even yelled into the kitchen. At which point he told me I need to go 'for going into the kitchen'. I never stepped foot in there. Place smells like you're in the pool. Behind the bar, there was nothing in the coolers, didn't look like they even sold any alcohol. I wouldn't spend a dollar at this terribly ran establishment.
Atmosphere: 1
Service: 1
Deanna was our waitress very nice and great customer service
I can’t even put in words how amazing this team is. Literally ordered wings, pizza, and breadsticks, and everything turned out amazing. 100% would do this again. As always tip well and you’ll have the service you need! Thank you so much for not letting me go hungry tn🙏🏼
Atmosphere: 5
Food: 5
Service: 5
Service was a bit slow but we had a huge baseball team. Food was amazing! Highly recommend!
Atmosphere: 5
Food: 5
Service: 4
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