Culver’s
8660 Plum Dr, Urbandale
(515) 270-8699
Recent Reviews
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Good when you actually get your food.... More than once they've forgotten about us in the drive through for 15+ minutes then come rushing out with melted ice cream and cold burgers, as well as not given us items we've paid for- which we don't notice till we're home. Guess just double check your order if your going through the drive through & if able go inside seems they focus more on those dining in.
Best run Culver’s I’ve ever been too. Friendly staff, fast and hot food and clean facility. Can’t ask for much more.
Culver's employee Monique was so helpful to our table of three old ladies who are having difficulty with the table, ordering that she sat down with us, took the orders and served them personally I cannot praise her more highly.
We can't say enough good things about Monique!
If you want a pork loin order it through the App. 90% of the time if you go through the drive thru they tell you they don’t have that or give you the wrong sandwich like a cod fillet.
It's good fast food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fish and Chips, Butter Burger, French Fries
Both times I've ordered from this location my plain cheeseburger isn't plain.
Atmosphere: 5
Food: 1
Service: 1
Foods great when you get it. 80% of the time the order is wrong or they forget something. Just be warned to double check before leaving I suppose.
Food: 5
Service: 2
Fast drive thru
Atmosphere: 5
Food: 5
Service: 5
Waited over 20 minutes at 7pm for a small mixer. Received a melted cup of ice cream with 4 peices of Reese’s after I was charged $1 more for extra. Such a waste of time and money yall need to get it together.
Very good attention from
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Every time I visit the US, I have to eat at least once at Culver's. Awesome burgers and really great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Burger
The food was super good! It took 5 min from the time I ordered till I got the food. The people were very friendly as well!
Got there a few minutes before closing, they were already cleaning but didn’t mind firing up the grill again. Cook waves at me from the kitchen and yelled I got you buddy :)
That was a tasty burger!
Parking: Plenty of parking spaces in their lot
Wheelchair accessibility: This location is wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Unfortunately the drive thru employee didn’t know how to put chicken on the side for a salad. Confirmed it was how we needed it even though nothing showed up on the screen about the request. Drove up to pay and mentioned again about chicken on the side. The salad came out with chicken.
Took the salad inside and the manager quickly overheard what I was telling the inside cashier and said it would be remade (daughter is vegetarian but someone else in the family eats the chicken). They “re-made” the salad with chicken on the side.
When we got home and opened everything, the chicken had cheese from the salad on it and chicken juice/charred chicken chunks were on some of the veggies. Remaking the salad meant taking the chicken off and giving it back to us. 🤦♀️ Won’t be returning.
Food: 1
Service: 1
Very good custard. Great variety of foods and desserts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cappuccino Cookie Crunch with Peanut Butter Cups, Chicken Tenders & Fries, Turtle, Hot Fudge, Chocolate Ice Cream, Cod Fish Dinner, Cheeseburger, Fish and Chips, Butter Burger, French Fries, Crinkle Cut Fries, Oreo Concrete Mixer
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