This location is by far my favorite! The staff here are always so kind and welcoming! Very efficient while also taking the time to make a personal connection!
Atmosphere: 5
Food: 5
Service: 5
LaTonya Shook, LMT/Reflexologist/Relaxation Coach
Very polite ans helpful
Atmosphere: 5
Food: 5
Service: 5
Elijah Larsen
Amazing service! Handsome supple young man was a treat!
Shayla and Kieran were both great. Best customer service and our sandwich 's was pretty good. Thank guys for doing such a great job.
Atmosphere: 5
Food: 5
Service: 5
Page Benson
Everyone is very positive and friendly, it feels like a neighborhood business not a corporation. I haven’t had this quality of service in any other location. Amanda has set a wonderful example of quality customer service.
Dietary restrictions: Calorie counting for heath reasons, I’m able to fill up while sliming down.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Julie Praski
Shayla is so sweet,the store is so clean and the service is amazing plus they take coupons this is the best Subway ever!
Atmosphere: 5
Food: 5
Service: 5
Mallory Hayes
Love my Urbandale Subway! Toppings are always super fresh which make the sandwiches absolutely delicious. It is always clean inside and the boys behind the counter never go without a smile on their face!
Atmosphere: 5
Food: 5
Service: 5
Skylar
They said they couldn’t toast my flat bread even though flat bread HAS to be toasted because of the raw eggs in it. And then the worker put the wrong sauce on my sandwich and then refused to make me a different sandwich even though I was allergic to the wrong sauce that she put on
Atmosphere: 1
Food: 1
Service: 1
Alivia Phipps
My bread was raw and they charged me $6 for a drink and my sub was dowey and gross.
I have been going to this subway for more than a year and I’ve seen a lot of their employees come and go. Tonight was different. Best service I’ve ever seen from any Subway. Kieran and Nick were phenomenal. I walked in and was immediately greeted. Both of them were kind and respectful. I absolutely will be coming back after tonight’s experience. Highly recommend
Parking: 20
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
B.L. Benedict
It was a frustrating experience for us. Staff don't speak or understand English and do not seem to accept the coupons. Newly advertised items aren't in stock. Trying to communicate the order was such a challenge it made for an unpleasant experience. In the end, we didn't get what we wanted and paid too much, but the only employee on site couldn't speak a word of English to us to understand what we were asking for. I won't go back.
Atmosphere: 1
Food: 4
Service: 1
Rich Russo
Ordered a foot long roast beef, Ordered it with 50% more meat, only 4 slices on whole sub, that's not extra in my book.
Atmosphere: 4
Food: 2
Service: 5
Jim Dusenbery
Great service.
Atmosphere: 4
Food: 5
Service: 5
Jaime Bernal
November 2023, this Subway does not take paper coupons you get through the mail.
This location is by far my favorite! The staff here are always so kind and welcoming! Very efficient while also taking the time to make a personal connection!
Atmosphere: 5
Food: 5
Service: 5
Very polite ans helpful
Atmosphere: 5
Food: 5
Service: 5
Amazing service! Handsome supple young man was a treat!
Food was great and the place was very clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Southwest Steak & Cheese
Shayla and Kieran were both great. Best customer service and our sandwich 's was pretty good. Thank guys for doing such a great job.
Atmosphere: 5
Food: 5
Service: 5
Everyone is very positive and friendly, it feels like a neighborhood business not a corporation. I haven’t had this quality of service in any other location. Amanda has set a wonderful example of quality customer service.
Dietary restrictions: Calorie counting for heath reasons, I’m able to fill up while sliming down.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Shayla is so sweet,the store is so clean and the service is amazing plus they take coupons this is the best Subway ever!
Atmosphere: 5
Food: 5
Service: 5
Love my Urbandale Subway! Toppings are always super fresh which make the sandwiches absolutely delicious. It is always clean inside and the boys behind the counter never go without a smile on their face!
Atmosphere: 5
Food: 5
Service: 5
They said they couldn’t toast my flat bread even though flat bread HAS to be toasted because of the raw eggs in it. And then the worker put the wrong sauce on my sandwich and then refused to make me a different sandwich even though I was allergic to the wrong sauce that she put on
Atmosphere: 1
Food: 1
Service: 1
My bread was raw and they charged me $6 for a drink and my sub was dowey and gross.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
I have been going to this subway for more than a year and I’ve seen a lot of their employees come and go. Tonight was different. Best service I’ve ever seen from any Subway. Kieran and Nick were phenomenal. I walked in and was immediately greeted. Both of them were kind and respectful. I absolutely will be coming back after tonight’s experience. Highly recommend
Parking: 20
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
It was a frustrating experience for us. Staff don't speak or understand English and do not seem to accept the coupons. Newly advertised items aren't in stock. Trying to communicate the order was such a challenge it made for an unpleasant experience. In the end, we didn't get what we wanted and paid too much, but the only employee on site couldn't speak a word of English to us to understand what we were asking for. I won't go back.
Atmosphere: 1
Food: 4
Service: 1
Ordered a foot long roast beef, Ordered it with 50% more meat, only 4 slices on whole sub, that's not extra in my book.
Atmosphere: 4
Food: 2
Service: 5
Great service.
Atmosphere: 4
Food: 5
Service: 5
November 2023, this Subway does not take paper coupons you get through the mail.
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