McDonald's

610 S Downey St, West Branch
(319) 643-5100

Recent Reviews

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Dennis M

'Never have I'... had such a terrible experience at a McDonalds.
Waited forever for front counter service...
Bucket of mayo on the McChicken...
No ice at all in lobby... coke sprayed all over when dispensing... cold fries... Horrible staff... $40 waste

Atmosphere: 1

Food: 1

Service: 1

Grady Belitz

Don't plan on getting ice cream or a single cheeseburger because apparently they don't sell them. This place would be more profitable as a halfway house based off the staff they employ.

Atmosphere: 1

Food: 1

Service: 1

Mir Ali

Delicious 😋

Atmosphere: 5

Food: 5

Service: 5

Jason Hayes

Food was not warm and if the bathroom is any indication of how they keep the restaurants kitchen, be very careful.

Atmosphere: 3

Food: 3

Service: 3

Monica Blevins

Clean. Good service. Minimal wait.

Jacob Biondi

This was probably the most disgusting location I have ever been to. There was swarms of fruit flies all over the soda machine, the bathrooms looked like they have never been cleaned, and it just seemed like nothing at this location has ever been cleaned. I will never be returning to this location and I advise others to do the same.

Atmosphere: 1

Food: 1

Service: 1

Andrew Stavrakakes

👍🏼

Atmosphere: 5

Food: 5

Service: 5

Faith Wheeler

Too heavy-handed with the condiments. Otherwise, so much better than our first visit here. The service at the counter was really great!
I'm old school, so I don't care for the kiosk push either.

Food: 3

Service: 5

Tom Barber

Dirty bathrooms, every table was dirty, there were flies everywhere. Fries were not fresh and the soda was flat. Would not go back.

Atmosphere: 1

Food: 2

Service: 3

Savhannah White

Came here directly after a bad experience at another location. Didn’t have any issues! Workers uniforms looked great, had good manners, and good energy for a morning shift!

Atmosphere: 5

Food: 5

Service: 5

Kaitlyn Ebarb

The food was fine but all the tables were dirty and sticky. There was trash on the floor and the restaurant itself smelled like a bathroom. We were just passing through and needed someplace to eat so thought it would be easy since it was right off the interstate. Would rather chew off my own hand then eat there again.

Atmosphere: 1

Food: 2

Service: 2

Clay Hollenback

It’s about as basic as “food” gets. It’s gotten ridiculously expensive for what you get.

Atmosphere: 2

Food: 3

Service: 2

Azzell Gravlin

They never have ice cream. Why have a Hershey McFlurry if you can never get one? They always forget sauces. And are not very friendly when you go back in to ask for the sauces.

Atmosphere: 1

Food: 2

Service: 1

Daron Wilkinson

They always forget the sauce for the nuggets in the drive through. Always. Soda machine has been broken for 2 weeks. How can McDonald's not have soda???

Atmosphere: 1

Food: 3

Service: 1

Asifiwe Marenga

The food is good but sometimes they forgot ehat you want in your sandwich or nay other things and sometimes there is balck lady who is the rudest person ever she always treat me bad but ther eis a white Tema leader that is so nice and shr makes that places to be comfortable but regardless they are so slow and also the bathrooms smell so bad and they seem to not care about fourth and thirdly when you said you want fresh food you get old food when you said you want no salt in your burger or fries you get sales fries like they never listen .but otherwise, it is a nice place, but the dining room also needs to be expanded

Atmosphere: 3

Service: 2

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