Burger King
5308 University Ave, West Des Moines
(515) 216-4601
Recent Reviews
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My husband and I haven't ate at Burger King in at least a year, the service was outstanding, very courteous, the cashier brought our order to our table, made fresh fries, onion rings, everything cooked to perfection. We will definitely be going back to this location.
Atmosphere: 5
Food: 5
Service: 5
The cheeseburgers I get at this Burger King always have the perfect ketchup to mustard ratio. I have never had them forget to leave the pickles off my sandwich. The fries are always fresh. The staff is very friendly. This is by far the best Burger King in this city.
Atmosphere: 5
Food: 5
Service: 5
Good service, good food, great place to eat!
Atmosphere: 5
Food: 5
Service: 5
Counter staff person was so polite and cheerful! Exceptionally so!!! Thank you young man!
Atmosphere: 5
Food: 5
Service: 5
It's burger 🍔 king in same area as gas station ⛽️
Signage clearly states “drive through open 6am-10pm” I arrived at 6:30 and the drive through was not open and the associate inside saw me through the window, and went to hide out of sight. What kind of behavior is that? Absurd
Atmosphere: 4
Food: 5
Service: 1
dude, burger king has gotta come back more than it has, this burger chain makes way better food than McDonald's, taste way better as well.
Atmosphere: 4
Food: 4
Service: 4
App orders are always on time and quick unlike McDonald's app orders.
Food: 5
Service: 5
Kum and go is connected to it with a car wash and free air!
Atmosphere: 5
Food: 5
Service: 5
Drive thru is little tricky but worth it food is always piping hot both sandwich and fries. The Day crew ladies give the best customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Hand Breaded Crispy Chicken Sandwich, French Toast Sticks, Chicken Fries, Whopper Jr, Whopper Patty
Restaurantji Recommends
Worst customer service ever.
Service: 1
Extremely fast service, food was perfect, extremely clean restaurant and restrooms! Well done Best Burger King I've been in in decades!!!
Atmosphere: 5
Food: 5
Service: 5
Enjoyed the visit staff very friendly
Atmosphere: 5
Food: 5
Service: 5
Have a hankering for a good old fashioned classic burger that’s budget friendly? Try this Burger King— the char flavor is good and the meat as well as toppings were fresh surprisingly tasty. Again as part of my authentic rating I have to give this burger a 4 out of 5. It was a well prepared burger!
Parking: Easy access and close parking near building.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Impossible Whopper, Hand Breaded Crispy Chicken Sandwich, Flame Grilled Beef, Onion Rings
A lot of black mold in our fountain drinks.
Called to let the manager know about the issue and the phone keeps going to voicemail.(called 3 times at 8:30am) left a voicemail and no one ever called me back.
No excuse for this.
Shut it down or clean your ice and/or fountain machines correctly.
Atmosphere: 1
Food: 1
Service: 1
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