Absolutely worst experience this morning! Took two people to take my order and even at that they didn’t get it right! I asked for a plain bagel with a side of cream cheese and bacon. They added it all on the bagel and now it’s all soggy and I won’t eat it. They didn’t confirm my order and 3-4 employees were at the window talking over each other and not understanding what I wanted because nobody took charge
Atmosphere: 1
Food: 1
Service: 1
Lucero Hidalgo
Im usually not one to complain but they are very very inconsistent with the coffee. Everytime I order the same thing 7 creams, 7 butter pecan pumps, 3 sugars and cold foam on top and everytime it tastes different!! It's getting frustrating tonight my husband and I went in and we returned the coffees and asked them to add more butter pecan on a large iced coffee and the one girl with black hair told the other kid there to add just one pump but it was still bitter?? No point in going back and getting it remade if they're just gonna keep making it wrong. My husband and I agreed to make this review because the attitude they met us with was uncalled for. They acted like we were bothering them? Like? Sorry you made my coffee wrong I just wanted it made correctly cause it's what I paid for. This was around 5:20pm when this happened but Im just very disappointed. I love dunkin and I drive a whole 30mins+ from my house just for this my husband and I thought we were getting a sweet treat but I guess not.
Atmosphere: 2
Food: 2
Service: 2
Karina Andraka
I walked in, waited, yelled for someone to come, could hear THEM in the back talking, and no one came to the front. Worst service ever.
Atmosphere: 1
Food: 1
Jacob Hill
Ordered ahead and waited 20 minutes with no line for order to come out.
Jacob Wearmouth
We used to come to this location all of the time. The corporate office decided to discontinue a lot of the donut flavors we like, so that was a bummer. Then we noticed our coffee was coming out different each time we came. Now they get the order wrong 4/5 times all together. We won’t be coming back. I hope they can turn it around.
Atmosphere: 1
Food: 2
Service: 2
Autumn Ubben
Closed early. Turned off the lights as soon as i pulled up. Smh
Service: 1
Nubia Celis
I went to the store yesterday and I liked the service; the staff is very friendly. My order was correct, and I would definitely return to this place.
Atmosphere: 5
Food: 5
Service: 5
Adriana Gonzalez
Good place and good service.
Atmosphere: 5
Food: 5
Service: 5
Mal ash
This Dunkin location has gone down hill. Today we received missing items through the drive thru and then when we got home there was hair in our donuts. It feels like anytime I go here, they mess up my order and when I ask for them to correct it they get a big attitude. Highly recommend not going to this location.
Atmosphere: 1
Food: 1
Service: 1
Aleigha Brandt
Today, I ordered in the morning via DoorDash and got the wrong donuts. This afternoon I went back and ordered the correct ones and got a hot chocolate. The hot chocolate tasted like hot water with a dash of chocolate in it. I threw it away. It was gross Tried calling three times to let them know of the experience and it was a busy tone every time.
It takes freaking forever to get through the drive-through and there is no way out to give up, they have you trapped. It's kind of a bad location in which to get incand get out. I wouldn't recommend this location.
Atmosphere: 2
Food: 3
Service: 2
Chelsea
Check your food before driving away. Most of the time my order is wrong at this location.
Atmosphere: 1
Food: 1
Service: 1
bbsam 176
I want to give 0 for service,!!!
Atmosphere: 1
Food: 1
Service: 1
Lance Ulin
Tried ordering from here. Charged me and then immediately canceled my order.
Absolutely worst experience this morning! Took two people to take my order and even at that they didn’t get it right! I asked for a plain bagel with a side of cream cheese and bacon. They added it all on the bagel and now it’s all soggy and I won’t eat it. They didn’t confirm my order and 3-4 employees were at the window talking over each other and not understanding what I wanted because nobody took charge
Atmosphere: 1
Food: 1
Service: 1
Im usually not one to complain but they are very very inconsistent with the coffee. Everytime I order the same thing 7 creams, 7 butter pecan pumps, 3 sugars and cold foam on top and everytime it tastes different!! It's getting frustrating tonight my husband and I went in and we returned the coffees and asked them to add more butter pecan on a large iced coffee and the one girl with black hair told the other kid there to add just one pump but it was still bitter?? No point in going back and getting it remade if they're just gonna keep making it wrong. My husband and I agreed to make this review because the attitude they met us with was uncalled for. They acted like we were bothering them? Like? Sorry you made my coffee wrong I just wanted it made correctly cause it's what I paid for. This was around 5:20pm when this happened but Im just very disappointed. I love dunkin and I drive a whole 30mins+ from my house just for this my husband and I thought we were getting a sweet treat but I guess not.
Atmosphere: 2
Food: 2
Service: 2
I walked in, waited, yelled for someone to come, could hear THEM in the back talking, and no one came to the front. Worst service ever.
Atmosphere: 1
Food: 1
Ordered ahead and waited 20 minutes with no line for order to come out.
We used to come to this location all of the time. The corporate office decided to discontinue a lot of the donut flavors we like, so that was a bummer. Then we noticed our coffee was coming out different each time we came. Now they get the order wrong 4/5 times all together. We won’t be coming back. I hope they can turn it around.
Atmosphere: 1
Food: 2
Service: 2
Closed early. Turned off the lights as soon as i pulled up. Smh
Service: 1
I went to the store yesterday and I liked the service; the staff is very friendly. My order was correct, and I would definitely return to this place.
Atmosphere: 5
Food: 5
Service: 5
Good place and good service.
Atmosphere: 5
Food: 5
Service: 5
This Dunkin location has gone down hill. Today we received missing items through the drive thru and then when we got home there was hair in our donuts. It feels like anytime I go here, they mess up my order and when I ask for them to correct it they get a big attitude. Highly recommend not going to this location.
Atmosphere: 1
Food: 1
Service: 1
Today, I ordered in the morning via DoorDash and got the wrong donuts.
This afternoon I went back and ordered the correct ones and got a hot chocolate. The hot chocolate tasted like hot water with a dash of chocolate in it. I threw it away. It was gross
Tried calling three times to let them know of the experience and it was a busy tone
every time.
Food: 1
Service: 1
Restaurantji Recommends
Prices have skyrocketed
Atmosphere: 5
Food: 5
Service: 5
It takes freaking forever to get through the drive-through and there is no way out to give up, they have you trapped. It's kind of a bad location in which to get incand get out. I wouldn't recommend this location.
Atmosphere: 2
Food: 3
Service: 2
Check your food before driving away. Most of the time my order is wrong at this location.
Atmosphere: 1
Food: 1
Service: 1
I want to give 0 for service,!!!
Atmosphere: 1
Food: 1
Service: 1
Tried ordering from here. Charged me and then immediately canceled my order.
Atmosphere: 1
Food: 1
Service: 1
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