IHOP

5045 Bentley Dr Suite 170, West Des Moines
(515) 267-1675

Recent Reviews

Nicholas Friesleben

It was after a concert and a group of 18 people went to the IHOP, we had the nicest server ever. GIVE HIM A RAISE! Brian was super understanding and patient! And the food I had (Colorado Omelet and Pancakes) was DELICIOUS! DELECTABLE! EXCELLENT! EXUBERANT! EXQUISITE! Thank you!Vegetarian options: I didn’t look at them but there was a section!Dietary restrictions: They have options for lactose intolerance, nut free, and lots of things like that!Parking: Just a lot of spots!Kid-friendliness: Great selection for kids menu!Wheelchair accessibility: Lots of space!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Breakfast Sampler Platter, Toast, Colorado Omelette, Split Decision Breakfast Combo, Hash Browns

Kate Hoerr

We were a big group of middle schoolers with a few adults celebrating a drama show we had just done. We got there late (about an hour before closing) and they were very understanding and accommodating. Excellent service, good food. Thanks Brian!

Atmosphere: 5

Food: 4

Service: 5

SCOTT DITSWORTH

Very good food, and service

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Colorado Omelette

owen davis

Definitely forgot syrup for my pancakes and the drink I ordered from my uber eats.

Ava Parmerlee

I went this morning and my server was so rude! He needs to recheck his behavior. Do better!

Atmosphere: 2

Food: 4

Service: 1

Joshua Johnson

This is the worst place to buy food the quality and quantity is horrible. If you pay $11.49 for gravy and biscuits and you get dry bread and a small cup of gravy is like a smack in the face. DO NOT ORDER THE BISCUIT AND GRAVY YOUR WASTING YOUR MONEY. Go to McDonald's for biscuits and

Atmosphere: 1

Food: 1

Service: 1

Cheryl Santee

I did take out last night, the only thing that was bad, was the hash browns. They tasted old, not

Atmosphere: 4

Food: 2

Service: 5

Jennice Martin

The waitress was rude to us when we come in she saw us come in and turn around and went the opposite direction of us so we sit ourselves and she still was rude to

Atmosphere: 1

Service: 1

Jason Caskey

Pretty lackluster for an IHOP if I'm being honest.

Atmosphere: 3

Food: 3

Service: 3

Sara Darwish

Food came out to be really delicious and fresh! Natalia was our server and was very sweet despite the heavy traffic in the store! Love bringing the family here on Sundays.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Sampler Platter, Hash Browns, Split Decision Breakfast Combo

Karyn Rosenthal

Me and my family of 3 went here and got nothing but stares. It was loud in the small walkway, but after we opened the second pair of doors, it got drop pin quiet. Everyone stared at us in disbelief for some reason. My child wasn't screaming, we weren't loud and no one said anything to us. We waited 10 mins to get seated. The servers stared at us and walked past us and didn't seat us until a line was formed. When we finally got seated, the server had an attitude at the fact that we asked if we could choose where we sat. The family behind us got seated with menus and glasses of water and she didn't gave us neither. When we asked for them, she had another server do it and went to the back. We left when the entire backroom staff came out to stare at us. It was all so unprofessional. We felt like we were being watched. And quite frankly racist. We were the only colored family there, and we felt like the enemy.

Atmosphere: 1

Food: 3

Service: 2

Chris Bowman

Honestly, this location has gone down hill these last several months. My partner and I have tried giving this location another chance multiple times but it's been disappointing to either one of us or both. Whether it be good undercooked food, multiple small black hairs in the food, poor service to the point were multiple groups of people were waiting for over 20mins to be sat as servers looked at us the whole time while the restaurant was practically empty at the time. It has not been a good experience for either one of us the last few months in general.

Atmosphere: 1

Food: 1

Service: 1

Maggie Mulvaney

After sitting there for over 55 min, and them losing our order twice, I would never recommend this ihop to anyone.

Atmosphere: 1

Food: 1

Service: 1

Emily Sites

They had multiple tables open but there is a constant wait to sit people. My friend and I got our food before even getting our drinks and had to ask for our drinks. The food is cold.

Atmosphere: 1

Food: 1

Service: 1

Tia Wright

Great spot to grab food!

Atmosphere: 5

Food: 5

Service: 5

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