Jimmy John's

1271 8th St, West Des Moines
(515) 225-4892

Recent Reviews

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Gavin Walls

I try to use this as much as possible cuz it's really close to a friend's house but every other time we pick up here. I pay for extra and I don't get it. I'm pissed off that I'm going to have to drive to use another location?

Atmosphere: 3

Food: 1

Tara Thompson

I picked up my to go order and the person that was just handling food finished with the food and with the same gloves on came to the register and handled my money. I had to ask him to please take his gloves off since he was just making food. Please train your employees better hygiene if they are going to do all jobs to swap gloves every time. Also he had somewhat long hair and wasn't wearing a hair net.

Tab Ray

Great sandwiches and unwiches. People were helpful and friendly. The mayo paks were hard to open.

Atmosphere: 5

Food: 5

Service: 5

Jordan

My wallet fell out of my pocket while I was eating with my wife and kid..drive half way home to altoona before I realized it was missing. Gave them a call and sure enough one of the workers named Jesse found it and held onto it for me. Big shout out to him. Saved me a ton of hassle. I will be forever grateful! Food was also great 👍

Atmosphere: 5

Food: 5

Service: 5

Tate Yates

The customer service made me sick. The guy wearing the Mojo's gym hat.

Atmosphere: 1

Food: 1

Service: 1

Richard Corbett

Friendly, helpful staff and tasty sandwiches.

Atmosphere: 3

Food: 4

Service: 4

Kyra Knapp

I love Jimmy John’s but your employee Jonny Berry likes to make racist comments publicly and privately to my loved ones. I definitely will not be going to this Jimmy John’s as long as he works there.

Ms. Lezlie

Consistent product across multiple locations. Great food. Friendly staff and delivery drivers.

Atmosphere: 5

Food: 5

Service: 5

Patti Adamovicz

Our company had a very large order this week and the food and service were amazing!!!!

Atmosphere: 5

Food: 5

Service: 5

Jessica Minnick

Ordered around 6:05pm tonight. As of 7:40 pm we still have no update on our order. Attempted to call the store several times with no answer. Very disappointed.

Sabrina Williams

No customer service skills

Atmosphere: 4

Food: 5

Service: 1

Dan McCoy

drove here at noon on Saturday and they were closed

Sabrina Deville

No customer service skills

Atmosphere: 4

Food: 5

Service: 1

Amiya Frahm

We have family outings on weekends and everytime we come in the food is fresh and place is clean. They play good music and the staff are nice too. My fav jjs to go to.

Dietary restrictions: I have a nut allergy and it’s always a place I can go.

Atmosphere: 5

Food: 5

Service: 5

Adam B

I used to think Jimmy John's was the pinnacle of consistency, that you could venture far and wide without getting a bad sandwich or a mixed up order. If that were ever true, I think everyone started noticing favorites after 2020.I don't frequent this Jimmy John's because the intersections in front of the store are a mess. When I do, the staff are as friendly and responsive as you would expect, and I have never had a sandwich that failed to deliver on my JJ's expectations. Sometimes it's worth the drive, folks.

Atmosphere: 5

Food: 5

Service: 5

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