Laughing Crab - Cajun Seafood

4508 University Ave, West Des Moines
(515) 224-5888

Recent Reviews

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Natalie Hamlin

Great food great music. Had the most amazing server Kalani . I got the create your own with blue crab and black muscles. Food is great everytime, I look forward to every time I come here!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: The Seafood, Sausage

Aravind Anna

Nice seafood boil place

Atmosphere: 5

Food: 5

Service: 5

Erica Rinehart

Had the best time with my family at Laughing Crab! This was the first time we had tried a Seafood boil and it did not disappoint! We got the deluxe platter with garlic butter sauce and the house seasoning-best combo ever. They also brought my dad a flaming shot for his birthday. Would definitely be back! This platter fed 4 of us with leftovers too.

Atmosphere: 5

Food: 5

Service: 5

Talia Kramer

My husband and I come here once a month at least. It's our absolute favorite and look forward to coming back each time. The seafood boils are flavorful and the staff is always attentive and friendly. We are actually planning on spending our anniversary dinner here at Laughing Crab tonight! We'd recommend to anyone.

Atmosphere: 5

Food: 5

Service: 5

Bri Bush

The food was very bland and the calamari was like chewing rubber bands

Atmosphere: 5

Food: 3

Service: 4

Mya Recchia

I’ve never left a bad review before, it’s not something I care to do normally after a poor experience somewhere, but the evening I had at laughing crab I thought I should share in hopes no would have to experience the same. I was particularly excited to eat here I have been wanting to try it for a long time, on Tuesday December 3rd it was my birthday and my best friend took me to dinner. When we went in I took note that they weren’t very busy I think we were one of 3 tables. Our server greeted us and got us waters, she was pleasant at first, when she came to take our order I ordered on behalf of my best friend because they struggle with social anxiety, as soon as I started to order for them our servers demeanor changed, she rolled her eyes and asked what I wanted. She then said ok took our menus and walked away. She came by our table and dropped our food off without saying anything and walked away, I looked over at the other tables and saw that they had silverware, crab leg crackers, and gloves we were not given anything to eat with. After a few minutes of picking at or food with our hands and scanning the area for our sever I had to get up and find and ask her for silverware to be delivered. She came by and dropped off 2 rolls of silverware. And then a few minutes after brought us gloves and crackers. She had been talking to another male server at the bar in between our interactions, this male server then started to walk back and forth past our table and hover, it felt listening to our conversation or something. When we were finished my friend had the rest of their unfinished meal set aside to take home, mind you this is a very expensive place to eat and I can’t imagine people leave crabs legs and such to go in the trash. Our sever then came and scooped up our plates without asking if we were finished or needed to go boxes. So my friend was unable to take home their leftovers. My friend and I were both offended by her attitude towards us and it was disappointing having such a bad experience on my birthday. 0/10

Atmosphere: 1

Service: 1

Sophia C

Delicious crab and shrimp boils - I think this is the only place in Des Moines that has it. I usually get one of their combos with the house special seasoning, but they have daily specials (on their website). Pricey but portion sizes are reasonable. Consistent quality of food every time I have been there. Service is
hit or miss even during non-busy hours.

Atmosphere: 5

Food: 5

Service: 3

Logan Christensen

Let me just start off my saying, I rarely leave reviews and if I do there is absolutely a good reason as to why I am. My family and I were recently here for my daughter’s birthday. There were 9 of us. The service was HORRIBLE!!! We weren’t greeted for an extended amount of time and multiple times throughout dinner we had to seek someone out. The food was okay, definitely not worth what was paid. Parties over 7 are charged an 18% gratuity automatically which I was okay with when I had made the reservation but once we received the worst service I was mind blown we had to tip such a large amount with no say. All in all, my daughter was happy because she loves seafood but nonetheless I wish the experience had been a much better one. There are other places in the Des Moines area with seafood boils and we will be going there before ever returning here.

Atmosphere: 1

Service: 1

Rainbow Falls

Good food! Chaos on the walls but gives character.

Atmosphere: 5

Food: 5

Service: 5

shawn nelson

Food is pretty good but I felt like for the price I could have had a more filling experience someplace else our waitress was nice and attentive but the food as good as it is for the price won't fill you up lilke a steak could but if you have a seafood itch the laughing crab might be the place to try out

Atmosphere: 4

Food: 4

Service: 5

John

My online order was missing the French fries. I called and was told they wouldn’t refund. I would have to bring my entire order in to hopefully get my $5 fries order. We had already started serving the family platter. The concern was I might have taken out the fries and called in to get another order. Horrible customer service. There was absolutely no apology at all. It was not a big deal, but their handling of my situation puzzled me. At the end of it all, I didn’t get my fries order, and I was basically assumed to be a liar. Make sure you check your order.

Service: 1

Mai Truong

2 stars because our server was amazing! We went tonight to celebrate my father’s birthday. As we were leaving another server was taking orders at another table. The server had to move to the side so we can leave, she proceeded to look at all of us and rolled her eyes. We than heard her telling the table she was serving that “There is 2 exit i dont know why they are all going this way” keep in mind that the other exit was blocked by another stroller so even if we wanted to we couldn’t go out that way. Loved coming here but after the server got annoyed of my 3 year old twins and family i will never be back. Do not recommend the server with the butterfly tattoo.

Michael Pham

Incredibly fast service. Servers have always been pretty attentive, even when busy! My go-to place if I have a craving for crab in Des Moines!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Garlic Butter, Snow Crab, Sausage

Brian Jimenez

Food was wonderful. Service very good. Are waitress was such a sweet lady and took very good care of our group. (Kanajia)

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: King Crab Legs with Corn Shrimp Sausage and Potatoes Still in Cooking Bag

adrockey

Awesome food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: King Crab Legs with Corn Shrimp Sausage and Potatoes Still in Cooking Bag

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