McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1320 Jordan Creek Pkwy, West Des Moines
(515) 226-9325
About McDonald's
Customers' Favorites
McDonald's Reviews
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Spicy chicken Nuggets have been really disappointing. Can’t chew them, very dry. Also, taste burnt. This has happened twice, tonight and one day last week. Drink cup had a 2 inch slice in my cup! Drink carrier broken and gross looking!
We were ignored by the employee that gave us our food. I had ask for sauce for the regular chicken Nuggets. I requested sauce when I place my order.
The same employee gave us a drink carrier that was broken (actual cup holder side)....read full review
My daughter and her Dad visited and she was very disappointed that the Barbie Happy Meal toys had ended. The manager went above and beyond! Thank you all for your top notch customer service, caring and kindness! Thank you!
Ratings
Menu
Hours
| Monday | 5AM - 1AM |
| Tuesday | 5AM - 1AM |
| Wednesday | 5AM - 1AM |
| Thursday | 5AM - 1AM |
| Friday | 5AM - 12AM |
| Saturday | Open 24 hours |
| Sunday | 4AM - 1AM |
McDonald's is a popular fast-food restaurant that often faces challenges, especially on busy days like Mother's Day. Despite long lines and limited staff, the employees work hard to serve customers, showing up and working diligently. While there were some issues with order accuracy, the staff was generally polite and helpful, and they corrected the mistakes when brought to their attention. The restaurant's food quality can sometimes be inconsistent, with some items being less than satisfactory. Customers have noted that their orders are often fresh and correct, even during busy times, and the staff, including friendly team members like Rebecca, are quick, competent, and friendly. The restaurant sometimes offers small treats like whipped cream for dogs, and many customers appreciate the effort the staff puts in, despite occasional criticisms from some reviews. Overall, McDonald's strives to provide a decent dining experience, though it may face difficulties during peak hours.