Nice relaxing place with the best frozen yogurt I have had in my entire life- incredible! The staff is friendly and it’s a easy self serve!
Atmosphere: 5
Food: 5
Service: 5
Tina H.
Very yummy. Quite a few options for topping. For .58¢ an ounce it is a nice little place.
Mike Beer
Visited Menchie’s the night of August 30th and the place was a total mess. Most of the dispensers were out of yogurt and some had yogurt spilling over the sides. The staff was visiting with friends and didn’t seem to care about the customers. We will not visit this store again!
Dan T.
Just not a fan, but my daughter loves this place.Menchie's is a serve yourself frozen yogurt shop where you fill the bowls yourself from soft serve machines, pile it high with serve yourself toppings, and then pay by the weight...Since my daughter has been multiple times I had her read me the flavors listed on the Menchie's site. A couple of flavors sounded good.We walked in and my daughter acted as my guide for the process. The flavors that had sounded good weren't offered... There are about 100+ flavors listed on the site, but the store only offers under 20 of them (I can't remember exactly how many stations there were). Stations are setup with two flavors and then an option of the twist of those two flavors... And honestly some of the combos made no sense to do as a twist.After finally deciding on what I wanted one of the machines was acting up and splooged a sloppy mess into my bowl. It had to be tossed and then I started over...again.My daughter ended up getting a bowl of rocket top sorbet with assorted toppings and I ended up trying the sweet plum and milk chocolate mania with chocolate fudge.The yogurt was fine. We ended up paying $14ish for the two bowls before tip. I wasn't overly impressed. Especially given how the site and the actual store don't align... More than likley I'll be back because of my daughter, but I'll go into it with my eyes a little more open. I guess I'm old school. Just give Baskin Robbins where 99% of the time I can get everything listed...
Cindy Rowland
Very dirty could not get to door without stepping in smashed food dried yogurt on concrete. Party room benches filthy.2 girls chatting we were not greeted. Uniforms OMG very very short shorts being worn.never ask for our rewards had to ask for spoons they were to busy talking to each other. For just opening thought it would be much cleanerState inspector needs to visit.Has really gone down hill in the last 5 years.
Ben Holzwarth
Was very good . It was my first time there and I will stop back again
Kristi A.
The worst menchies I have ever been to. It started with the employee hitting me in the head with the broom when abruptly leaving the bathroom. Then a lady carrying a baby asked me if I needed anything. I thought she was a customer but no she worked there and had 3 kids with her one she was wearing that was facing the yogurt machines and the other 2 were eating as much yogurt as they Could. The topping were old. The place is dirty and there was no paper towels or soap in the bathroom and to top it off the employee just left the bathroom and it was filthy.
Kristy Morse
3 years later... service was better when adults were working, but I don't see adults anymore.. Noone greets or says thank you, no restocking of flavors, toppings or syrups, and no cleaning. Still very disappointed. (4/23/23)Very disappointed in this location the past few months. The selections are fewer and fewer and what is offered is mostly gone an hour before close and not restocked. The staff starts closing procedures very early so we get the feeling that we are imposing by coming in at night. There is never any water to buy, half of the lights are already turned out and staff is more focused on closing down than serving and stocking for the steady flow of customers I'm watching walk in and leave with mostly empty cups, like mine was.
Abbie McDonald
Always surprised by how cheap it is. If you go small it’s like $2. If you go big like $6 max I’ve paid and it was overflowing. Such good yogurt and really good toppings. They switch a few of the toppings often which we enjoy. This is a regular spot for us and has been for years! The best!!
Lucy C.
The curly haired girl wearing the green jacket always there is the one that's running you're whole store. I walk in and I absolutely love her and her attitude. Keep her around get personality in the menchies store. Even my kids love her.
I have come here for years and always enjoy it! The food is good and it’s always clean and a nice environment.
Lisa Young
Not impressed. The frozen yogurt was good but the place was a mess. The yogurt machines needed to be wiped down, the “toppings bar” area definitely needed to be wiped down. The mochi was stale and did not taste like actual mochi. There were toppings that didn’t belong in other bins. The two boys “working” were just talking and being on their phones. In sweatpants. Very unprofessional. No greeting no nothing. This was the first Menchie’s I’ve ever been to and based off of this one I would not recommend or return. ?? Disappointing.
Desiree Miklus
Delicious! Love their options for Fro-Yo and the different toppings they have. Great variety!
Chandra Oswalt
My family went today. My daughter wanted the boba but hasn’t ever had it before. I asked if she could try one. No. I told the workers I would PAY for one boba bead. No. Terrible customer service, in my opinion.
Adela Zdionica
One of the best frozen yogurt in the Des Moines area you won’t be disappointed with the flavors and toppings they have to offer!
Nice relaxing place with the best frozen yogurt I have had in my entire life- incredible! The staff is friendly and it’s a easy self serve!
Atmosphere: 5
Food: 5
Service: 5
Very yummy. Quite a few options for topping. For .58¢ an ounce it is a nice little place.
Visited Menchie’s the night of August 30th and the place was a total mess. Most of the dispensers were out of yogurt and some had yogurt spilling over the sides. The staff was visiting with friends and didn’t seem to care about the customers. We will not visit this store again!
Just not a fan, but my daughter loves this place.Menchie's is a serve yourself frozen yogurt shop where you fill the bowls yourself from soft serve machines, pile it high with serve yourself toppings, and then pay by the weight...Since my daughter has been multiple times I had her read me the flavors listed on the Menchie's site. A couple of flavors sounded good.We walked in and my daughter acted as my guide for the process. The flavors that had sounded good weren't offered... There are about 100+ flavors listed on the site, but the store only offers under 20 of them (I can't remember exactly how many stations there were). Stations are setup with two flavors and then an option of the twist of those two flavors... And honestly some of the combos made no sense to do as a twist.After finally deciding on what I wanted one of the machines was acting up and splooged a sloppy mess into my bowl. It had to be tossed and then I started over...again.My daughter ended up getting a bowl of rocket top sorbet with assorted toppings and I ended up trying the sweet plum and milk chocolate mania with chocolate fudge.The yogurt was fine. We ended up paying $14ish for the two bowls before tip. I wasn't overly impressed. Especially given how the site and the actual store don't align... More than likley I'll be back because of my daughter, but I'll go into it with my eyes a little more open. I guess I'm old school. Just give Baskin Robbins where 99% of the time I can get everything listed...
Very dirty could not get to door without stepping in smashed food dried yogurt on concrete. Party room benches filthy.2 girls chatting we were not greeted. Uniforms OMG very very short shorts being worn.never ask for our rewards had to ask for spoons they were to busy talking to each other. For just opening thought it would be much cleanerState inspector needs to visit.Has really gone down hill in the last 5 years.
Was very good . It was my first time there and I will stop back again
The worst menchies I have ever been to. It started with the employee hitting me in the head with the broom when abruptly leaving the bathroom. Then a lady carrying a baby asked me if I needed anything. I thought she was a customer but no she worked there and had 3 kids with her one she was wearing that was facing the yogurt machines and the other 2 were eating as much yogurt as they Could. The topping were old. The place is dirty and there was no paper towels or soap in the bathroom and to top it off the employee just left the bathroom and it was filthy.
3 years later... service was better when adults were working, but I don't see adults anymore.. Noone greets or says thank you, no restocking of flavors, toppings or syrups, and no cleaning. Still very disappointed. (4/23/23)Very disappointed in this location the past few months. The selections are fewer and fewer and what is offered is mostly gone an hour before close and not restocked. The staff starts closing procedures very early so we get the feeling that we are imposing by coming in at night. There is never any water to buy, half of the lights are already turned out and staff is more focused on closing down than serving and stocking for the steady flow of customers I'm watching walk in and leave with mostly empty cups, like mine was.
Always surprised by how cheap it is. If you go small it’s like $2. If you go big like $6 max I’ve paid and it was overflowing. Such good yogurt and really good toppings. They switch a few of the toppings often which we enjoy. This is a regular spot for us and has been for years! The best!!
The curly haired girl wearing the green jacket always there is the one that's running you're whole store. I walk in and I absolutely love her and her attitude. Keep her around get personality in the menchies store. Even my kids love her.
Restaurantji Recommends
I have come here for years and always enjoy it! The food is good and it’s always clean and a nice environment.
Not impressed. The frozen yogurt was good but the place was a mess. The yogurt machines needed to be wiped down, the “toppings bar” area definitely needed to be wiped down. The mochi was stale and did not taste like actual mochi. There were toppings that didn’t belong in other bins. The two boys “working” were just talking and being on their phones. In sweatpants. Very unprofessional. No greeting no nothing. This was the first Menchie’s I’ve ever been to and based off of this one I would not recommend or return. ?? Disappointing.
Delicious! Love their options for Fro-Yo and the different toppings they have. Great variety!
My family went today. My daughter wanted the boba but hasn’t ever had it before. I asked if she could try one. No. I told the workers I would PAY for one boba bead. No. Terrible customer service, in my opinion.
One of the best frozen yogurt in the Des Moines area you won’t be disappointed with the flavors and toppings they have to offer!