Panera Bread in West Des Moines

“I went to work over my lunch there, and 3 people were very kind, I could see they were working hard. One is Renee, the manager. She manages a great group, quality of food and speed with which it came was fantastic even during lunch rush. 2 of the other people I know personally who are hard-workers, conscientious of cleanliness of the environment and food presentation. Thanks to each of you for all you do for your customers, for your personal care, and good cozy food on a winter's day!“

“I ordered Panera today for my lunch and had a very frustrating experience with door dash who was delivering it. The people at Panera were on time with my order, however the delivery driver for DoorDash was not- it was expected to be delivered over an hour passed when I needed it. As an educator, I hardly get much of a lunch anyways so when I contacted Panera, I spoke to a woman named Michelle and she was so helpful and redid my order free of charge. Even added in extra bakery items and a free drink. This is what good practice is. Thank you so much Michelle for your diligence and thank your kind team as well!“