Panera Bread
101 Jordan Creek Pkwy, West Des Moines
(515) 221-0060
Recent Reviews
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Portion sizes have reduced with inflation..
Portion size on website shows bowl full but actual serving was half the bowl,
Same with sandwiches they are kid's size serving
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mac & Cheese, Variety of Panera Sandwiches
They like you to use the kiosk to cut down on their number of employees and then the 15 people in front of you have not washed her hands or you don't know they have no washroom in their facility have to walk entirely across the mall to go wash your hands, you would think with Covid Being active again in Iowa that they would make some accommodation so you could sanitize your hands somehow with the millions of dollars they make every year thank you very much for hearing me.
Atmosphere: 5
Food: 5
Service: 3
I went to work over my lunch there, and 3 people were very kind, I could see they were working hard. One is Renee, the manager. She manages a great group, quality of food and speed with which it came was fantastic even during lunch rush. 2 of the other people I know personally who are hard-workers, conscientious of cleanliness of the environment and food presentation. Thanks to each of you for all you do for your customers, for your personal care, and good cozy food on a winter's day!
Atmosphere: 5
Food: 5
Service: 5
Got chili in a bread bowl. The chili was good, nice flavor. The bread was so stale it was rock hard. An actual ceramic bowl would have been softer and easier to tear apart than that old stale bread they used. An expensive lesson to not eat at this Panera again.
Atmosphere: 4
Food: 2
Service: 3
Panera Breads in Iowa are pretty good in terms of food portion and quality. This Panera Bread is not one of them. Broccoli Cheddar soup was pretty light. The sandwich quality was not what I am used to in Panera Breads in Iowa famous for fresh ingredients.
Atmosphere: 4
Food: 2
Service: 3
It was messy and chaos when we got in there, I paid $9 for a tiny bowl half filled with noodles. What happened to the portions??
Atmosphere: 2
Food: 2
Service: 2
Our order was taken at 1:30 pm and yet we did not receive our food for over an hour later. We would've been better off going to an actual restraunt. At least the food would've been worth the wait. Management at this location should be fired!
Atmosphere: 1
Food: 1
Service: 1
Got grilled cheese. Was more of a lightly warmed sandwich with melted cheese. Disappointing. Cookie was okay. Grilled cheese was not. ?
Excellent grilled cheese sandwich! Delicious broccoli cheddar soup! Excellent choice for lunch or dinner!
Parking: Hard to find a spot because a restaurant across the street took up a lot of the spaces instead of leaving a row for the mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup
Worst bagel ever
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
No one available to take our order. Had to place order online using their kiosk. Had no way to let them know what we wanted on sandwich and whether we wanted chips, bread or apple with salad or sandwich.
Atmosphere: 2
Food: 3
Service: 2
Never ate here before my first i was happy i tried it Love the bacon and ranch sandwich and the broccial soup was good the price are great 12 bucks is worthy it love the food Ill will be back again Ive gone to other one place buy the hosiptal that one also is great People are helpful very nice coworkers not rude very helpful Thank u again for my first time here will back soon at the mall one
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup
Great place for food anytime during the day. I only gave it that since I tried to place an online order for 5 people at 6pm and it wouldn't let me pick it up that same night and they don't have the thumbprint cookies, which I love!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Baguette, Panera Bagel Variety
Ordered a bowl of cheese and Broccoli, ended up getting a cup instead. Also ordered a half steak and cheese sandwich and there was not very much meat.
Food: 2
Not a very sanitary location if you knew what back of house was like. I worked there with a mgr that liked cussing out customers and employees, and same mgr openly sneezed around product while being produced in back, as well as exposing dishes/silverware to that. Sandwich station is always a mess and never sanitary. Salad bowl used for mixing salads are never changed often enough.
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