Potbelly Sandwich Shop

App wouldn’t work, so I called in to place an order for my wife who just had a baby. Person on the phone was incredibly rude and apparently I can’t just call in an order and pick it up? Absolutely ridiculous..

the guy messed up my order so bad. he didn’t even listen to me on the speaker and asked to repeat it and then continued to screw it up and overcharged me for something i didn’t want. they’re usually good but this cashier is on something and i asked for the receipt because i knew it was wrong and he purposely didn’t give it to me because he knew lol. great service

Never had before, so I thought I would give it a try!! Wow, amazing. I got the BLTA with garlic aioli. The sandwich is VERY good!!! The chili mac was good, too. Would love to try another sandwich next time i am in town.

Our first time there was last night and we all got different subs and were all very pleased with the quality and flavor, can't wait to go back. The staff were really nice too!

Food was average and prices were to high for quality of food.

Atmosphere: 3

Food: 1

Service: 2

Life's too short to eat just ok food.

Avo Turkey Sandwich ok. As a first time guest it was confusing to go to the back of the store to order.

The topping selection could be lined up with where you are actually ordering toppings instead of off to left and towards the front of the store. Deli mustard was a horseradish base which I do not like.

The workers were friendly.

Atmosphere: 5

Food: 3

Service: 5

Always fresh food, Always friendly service. My Go To lunch place.

Atmosphere: 5

Food: 5

Service: 5

The food was good but from the time we got our food and the time it took to make it 3 feet to the register to pay was about 15 minutes. The staff was very disorganized.

Atmosphere: 4

Food: 3

Service: 2

The manager is a pos :)

Atmosphere: 1

Food: 1

Service: 1

First of all most all the employees but one of them were rude and dismissive, especially the one taking orders and making the sandwiches. We watched her take the chicken out of the freezer so we asked if it would be warm and she assured us it would be from the toaster. It came out ice cold so we took it back to a different lady who remade our sandwiches for us. When she told the lady who previously made our first sandwiches that they were cold we could hear her arguing about it behind the counter from where we were sitting. We were also told our shake would take 15 minutes because “it was exploding in there” but it was apparent he just didn’t want to make it and the people behind us ordered two shakes and they both got theirs 2 minutes after they ordered. After our new sandwiches came out mine didn’t have bacon on it which is supposed to come on the sandwich. Also they chili isn’t good it’s loose and has no structure to it whatsoever. Wont be going back again it wasn’t worth $30.

Atmosphere: 1

Food: 2

Service: 1

We had a large order today. 30 ham, turkey & bacon………everyone loved them! Loaded with great meat!!!
We appreciate the early pick up & friendly service!!!

Atmosphere: 5

Food: 5

Service: 5

I don’t know how many more ways i can ask for light peppers. Maybe say 2 but for 15 bucks id think you could get the service figured out

Atmosphere: 3

Food: 3

Service: 1

First time experiencing Potbelly was yesterday, went through the drive through and got the powerhouse salad ( regular size) I was blown away by the size and it was only $10 bucks, even better was they didn’t use Iceberg lettuce but rather greens and romaine, the only thing I did not care for was the processed chicken but I will just ask to leave that off for the next time. This place will be my new healthy addiction because it is AMAZING ? The drive thru staff was also very friendly with smiles , I will be back soon

Food: 5

Service: 5

Recommended dishes: Powerhouse Protein Salad No Chicken

Friendly, fast and delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian

Best subs in town!!! Friendly and amazing staff!!

Atmosphere: 5

Food: 5

Service: 5