Smashburger
1821 22nd St Suite 106, West Des Moines
(515) 661-6666
Recent Reviews
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Kind and helpful workers
Service: 5
Let’s try a reasonable American Smash burger with all the trimmings. The burger with sweet potatoe fries was served pipping hot. For the price$ the smash is good, but the quality and portion size is not as good as the $$ burgers in the area. Yet if you are on a budget it is a good place to try. My Sweet Potato Waffle Fries were over cooked , but good for that I rate my entree a 3.
Parking: Easy access and plenty of parking.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Smashburger Classic & Smash Fries
$35 for two burger meals, food is very oily but seasoned very well. Very unlikely and boring interior. If you're looking for a great smash burger at a better price and a good atmosphere go to Lacheles Fine Foods downtown.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Smash Tots, Smashfries
It made me extremely sick it was pink and undercooked, absolutely disgusting. Do not go here.
Atmosphere: 1
Food: 1
Service: 1
The best milkshake with cream.
Had a reward for a free classic smash burger. I ordered my burger with just smash sauce & cheese & because I did not tell the cashier about it before she rang me up she got angry with me cause it was rung up wrong for the reward. I do not work here, how am I supposed to know that? No need to be rude. I even apologized multiple times & just got eye rolled. Will not be returning. There was no customers in the restaurant probably for a reason. You don’t feel welcome here & they expect you to know stuff only an employee would know then get mad at the customer. Lousy customer service. Which is sad because the food is good, but the employees make it not enjoyable.
Atmosphere: 1
Food: 2
Service: 1
Always good food.. always!!
Atmosphere: 5
Food: 5
Service: 5
This is a great place to get awesome burger!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Great food as always. Quality staff. My family and I sat at a booth and it seemed clean. Staff brought our order to us and there were no issues. Can be on the pricey side but it's good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smashburger and Smash Fries, Double w Fries, French Fries
Awesome food! Quick service, friendly staff, very clean! Couldn’t recommend more!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Potato
Restaurantji Recommends
That shit sucked bad. Greasy and way expensive. Save yourself $20 and just hit a McDanks.
Atmosphere: 1
Food: 1
Service: 1
The food was outstanding. Very well prepared. Staff was very friendly. Great customer service. Will diffently be coming back.
Atmosphere: 5
Food: 5
Service: 5
Placed an online order through their website, when I came in they said someone had already picked it up. They said theres nothing they can do and said they couldnt make it again for me. ??? Do I need to request a chargeback?
Edit: Smash burger corporate has refunded me after I made this review and contacted them. I don't understand why the employees working there refused to either make it again or refund me, in person, while I was there. Raised the rating to three stars from one.
Atmosphere: 3
Food: 3
Service: 1
A couple bites in my burger I look down and notice I’m eating raw meat. Absolutely disgusting, Manager asked if I wanted another one… Yes I’ll take 4 to feed my family raw burgers. Don’t eat here.
Food: 1
Delicious and relatively inexpensive
Atmosphere: 5
Food: 5
Service: 5
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