Subway
7450 Bridgewood Blvd Suite 240, West Des Moines
(515) 223-7744
Recent Reviews
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I order but, same I always get at any subway, I ordered double bacon, thet put 5 pieces per half when its 4 on a regular sandwich but charged me, I was going to order the nacho, but told me it can only come the way it's made, I can't add, or deduct anything, and the guy was rude about it. I will never eat at this subway again. I notice the amount of bad reviews, I would think the management or owner would fix this store !!
I placed a mobile order with “Special Instructions: Wait to make until I arrive in person. Thanks!” My pickup time was set at 4:00 PM, and I arrived five minutes early to find my sub already made and bagged.
Unfortunately, my steak sandwich was soggy and disappointing. I mentioned it to the staff, but no remake was offered, and I didn’t push.
There were no other customers during my 15-minute visit, but most tables were still dirty and stayed that way. The trash was emptied, but the overall cleanliness didn’t match the store’s nice aesthetic and newer booths.
The lack of napkins (none provided) in my bag reinforced the effort being made. Overall, I love Subway and it’s possible my expectations are too high. Thanks for allowing coupons at this branch!
Did not want to serve us anything.
The older gentleman behind the counter is completely disrespectful and no regard to human decency. He was cussing and complaint when orders kept coming in and when I asked for extra olives he said no, I said I would pay for extra if it was a problem. Everytime a order came in he was cussing saying “they can wait we have other things to worry about” this is unacceptable and I will be contacting corporate. This happened 4/4/25 11am-11:30am
Absolutely disgusting, the lady working tonight was wiping the sweat off her forehead with her hand while making my sandwich. Also using same gloves for all customers.
I’ve been ordering the same thing for years. Came in an hour and a half before closing with my boyfriend and they didn’t have any italian herbs and cheese bread and were not willing to make more, then they didn’t have two of the vegetables I wanted. Sandwich is fine, not what I wanted though. Staff said the prep called out sick or something but idk why the staff who was there couldn't cut an onion or open a bag of spinach when they’re out of them, especially when it’s 1.5 hours to close
Gave me a sandwich without meat in it. Refused to make changes
There is a young man working all by himself today. At first I was wondering why things were moving a little slow but he made three of the best looking and tasting sandwiches I have ever had from any subway. Give that kid a raise!
That place is the best. The manager Troy has the best attitude, and he deserves some time off doing double shifts he looks tired.
645 pm on a Friday, everything was put away except three pieces of bread and pickles lettuce tomato onion spinach. The rest of the vegetable area was empty. Ordered turkey and bacon only got turkey. Asked for brown mustard they did not have it. Cashier was nice but maybe was not expecting customers?
Restaurantji Recommends
Normal Subway, good sandwich, counter help friendly. Dining area dirty
Atmosphere: 2
Food: 4
Service: 4
My fiance and I stop in frequently before closing shifts! Whenever Troy is there we know we are going to be greeted with a smile! Troy always does a great job and makes sure our yummy sandwiches are done to perfection!
Atmosphere: 5
Food: 5
Service: 5
i have noticed the workers are consistently very unwelcoming and rude when i’ve came in multiple times and will almost act annoyed i’m there, my sandwich looks half assed and the interaction in general is quite awkward. hopefully management will be better soon.
Atmosphere: 1
Food: 3
Service: 1
Terrible experience and service
Walked in at 7:28pm on 10/13/24 to order a sandwich for my son. When I walked in The tall guy With glasses working Asked me if it was mobile order. I stated no he threw his hands in the air and yelled Jesus Christ. I believe this location closes at 8 PM. at that point I walked out and went to the subway located inside of Walmart. Where the young man that was working at that location was super friendly and helpful. The third time a month that either an employee was rude or the location closed 30 to 45 minutes before the posted sign on the door.
Atmosphere: 1
Food: 1
Service: 1
The lady working tonight, 9/27/24, wiped her runny nose and then put her gloves on. Once her gloves were on she wiped her runny nose again! When I called her out I really hope the guy behind me in line heard it because he was just walking in. And the guy working verbally said that if anyone ordered anything "healthy" he was "going to lose his shit." SMH
Service: 1
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